Save big on our app!
Ship to / USD
Language
Support Center
  • • One stop service: solve all your problems
  • • Orders Tracking and shipped out notification
  • • More campaigns More discounts
  • • Need help before making an order?
  • • Chat with us in real-time.
  • • For Aftersale issues, just submit a ticket. We will reply within 24 hours.
  • • Multi language service
  • • 24H service
  • All Categories
  • Bags & Shoes
  • Tablet PC & Accessories
  • LED Lights & Flashlights
  • Apparel
  • Watches & Jewelry
  • Home & Garden
  • Outdoors & Sports
  • Electrical & Tools
  • Hot Products
  • Surprise Bag
  • Health & Beauty
  • Automobiles & Motorcycle
  • Consumer Electronics
  • Gaming
  • Toys & Hobbies
  • Mobile Phones
  • Computers & Networking
  • Baby & Kids
  • Appliances

Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (67)
  • Product information (60)
  • Stock status (0)
  • Payment (1)
  • About shipping (4)
  • Others (2)
  • Q

    Is it multilanguage?

    By Brauni Oct-10/2017 01:10:57

    A

    Hello Brauni,
    We are sorry not.

    Language: Chinese, English

  • Q

    how much charge for customs duty in INDIA ?

    By prabhakar Oct-09/2017 05:10:20

    A

    Hello prabhakar,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    Will be apdating rom linguages for portuguese?

    By Rui Oct-09/2017 11:10:04

    A

    Hello Rui,
    We are sorry it's manufacturer issue, we can't know it.

    Language: Chinese, English

  • Q

    Ela tem Play Store?

    By Sara Sep-30/2017 08:09:52

    A

    Hello Sara,
    Yes , it has own play store .Let me know if you need any help.

  • Q

    Does the Xiaomi mi 5X have expandable memory? Can I put sd card ?

    By Mei Sep-25/2017 03:09:38

    A

    Hello Mei,
    Yes.

    External Memory: TF card up to 128GB (not included)

  • Q

    if I buy it with this ROM in English and Chinese then will there be an update for it with other languages?

    By Tuane Sep-25/2017 05:09:56

    A

    Hello Tuane,

    The item only has language: Chinese and English.

  • Q

    Hello, nice product. What languages are available? French too?

    By Joao Silva Sep-25/2017 12:09:25

    A

    Hello Joao,
    Language: Chinese, English.

  • Q

    Does it have radio FM working?

    By Jose Sep-24/2017 06:09:45

    A

    Hello Jose,
    We are sorry it doesn't has.

  • Q

    hello, i would like to know if the phone has the fm radio module? thank you

    By maroncelli Sep-24/2017 06:09:35

    A

    Hello maroncelli,
    We are sorry it doesn't has.

  • Q

    Hi, does it come with google services installed please? thanks

    By Noella Sep-23/2017 09:09:57

    A

    Hello Noella,
    Yes it has.

Prev 1 234 ... 7Go To: GO

  • Q

    Is it multilanguage?

    By Brauni Oct-10/2017 01:10:57

    A

    Hello Brauni,
    We are sorry not.

    Language: Chinese, English

  • Q

    Will be apdating rom linguages for portuguese?

    By Rui Oct-09/2017 11:10:04

    A

    Hello Rui,
    We are sorry it's manufacturer issue, we can't know it.

    Language: Chinese, English

  • Q

    Ela tem Play Store?

    By Sara Sep-30/2017 08:09:52

    A

    Hello Sara,
    Yes , it has own play store .Let me know if you need any help.

  • Q

    Does the Xiaomi mi 5X have expandable memory? Can I put sd card ?

    By Mei Sep-25/2017 03:09:38

    A

    Hello Mei,
    Yes.

    External Memory: TF card up to 128GB (not included)

  • Q

    if I buy it with this ROM in English and Chinese then will there be an update for it with other languages?

    By Tuane Sep-25/2017 05:09:56

    A

    Hello Tuane,

    The item only has language: Chinese and English.

  • Q

    Hello, nice product. What languages are available? French too?

    By Joao Silva Sep-25/2017 12:09:25

    A

    Hello Joao,
    Language: Chinese, English.

  • Q

    Does it have radio FM working?

    By Jose Sep-24/2017 06:09:45

    A

    Hello Jose,
    We are sorry it doesn't has.

  • Q

    hello, i would like to know if the phone has the fm radio module? thank you

    By maroncelli Sep-24/2017 06:09:35

    A

    Hello maroncelli,
    We are sorry it doesn't has.

  • Q

    Hi, does it come with google services installed please? thanks

    By Noella Sep-23/2017 09:09:57

    A

    Hello Noella,
    Yes it has.

  • Q

    I am bit confused, this phone Mi5X description and look is just the same as the Mi A1 4G... Both on gearbest... any idea why?

    By TOmas Sep-22/2017 01:09:03

    A

    Hello TOmas,

    It is Xiaomi Mi 5X.

    Xiaomi Mi A1 is Global Version of Xiaomi Mi 5X.

Prev 1 23456Go To: GO

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    Can you send 3 of Them with a cost of 50€ so i done have to pay thr taxes of DHL?

    By Haldercast Sep-09/2017 03:09:18

    A

    Hello Haldercast,

    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.

    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    how much charge for customs duty in INDIA ?

    By prabhakar Oct-09/2017 05:10:20

    A

    Hello prabhakar,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    Product has FCC-ID?

    By Andrés Artunduaga Sep-17/2017 11:09:31

    A

    Hello Andrés,
    Thank you for your inquiry.

    It has FCC ID.

    Let me know if you need any help.

  • Q

    Hi, im from Colombia, and my question is, it will be a problem with taxes in my contry? Thanks

    By Francesco Sep-02/2017 01:09:59

    A

    Hello Francesco,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    What is the plug sent by the store?

    By Pablo Aug-29/2017 10:08:52

    A

    Hello Pablo,


    We will send an adapter with all our products according to the order's country of delivery.


  • Q

    Hello, is there a Russian language?

    By andrei Sep-12/2017 06:09:56

    A

    Hello andrei,
    We are sorry that there is no Russian language.

    Please see the product description carefully:

    Language: Chinese, English

  • Q

    ¿Does the mobile have guarantee?

    By Chuck Sep-05/2017 08:09:13

    A

    Hello Chuck,
    Yes, please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html