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Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (44)
  • Product information (40)
  • Stock status (2)
  • Payment (0)
  • About shipping (2)
  • Others (0)
  • Q

    Does it come sealed with stock rom or you install your rom? Regards, David

    By David Oct-11/2017 02:10:39

    A

    Hello David,
    It's international ROM.

  • Q

    Can I use my Google account for this phone? And, Does it works on 4g network on Mexico?

    By Allex Oct-05/2017 01:10:42

    A

    Hello Allex,

    Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

    2G: GSM 850/900/1800/1900MHz CDMA BC0 / CDMA EVDO BC0
    3G: WCDMA 850/900/1900/2100MHz TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7/B8 TDD-LTE B38/B39/B40/B41

    You can use google.

  • Q

    Does it have PlayMarket ? Is it pre-installed or it should/could be installed ?

    By Senya Oct-03/2017 09:10:53

    A

    Hello Senya,
    Thank you for your inquiry.

    It has google play store installed.

    Let me know if you need any help.

  • Q

    any status on the stock of the product?

    By Gustavo Oct-03/2017 06:10:31

    A

    Hello Gustavo,
    This item in stock now.

  • Q

    any status on the stock of the product?

    By Gustavo Oct-03/2017 06:10:29

    A

    Hello Gustavo,
    This item in stock now.

  • Q

    Is possible to get Slovak language in to the phone? Thank you

    By Miroslav Oct-01/2017 01:10:31

    A

    Hello Miroslav,

    The item without the Slovak language.



  • Q

    Is possible to get Slovak language to the phone? Thank you

    By Miroslav Oct-01/2017 01:10:43

    A

    Hello Miroslav,
    The item without the Slovak language.

  • Q

    Is it shipped from EU or outside EU? It is important to know because of customs taxes and duties.

    By Edgars Sep-25/2017 07:09:08

    A

    Hello Edgars,


    We ship this item from CN warehouse.

    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    SPANISH language?

    By marcos Sep-22/2017 04:09:32

    A

    Hello marcos,
    No.

    Language: English, Chinese

  • Q

    Você tem a língua portuguesa do Brasil?

    By Osny Sep-21/2017 05:09:57

    A

    Hello Osny,

    Language: English, Chinese

    The product does not support Portuguese.


Prev 1 2345Go To: GO

  • Q

    Does it come sealed with stock rom or you install your rom? Regards, David

    By David Oct-11/2017 02:10:39

    A

    Hello David,
    It's international ROM.

  • Q

    Can I use my Google account for this phone? And, Does it works on 4g network on Mexico?

    By Allex Oct-05/2017 01:10:42

    A

    Hello Allex,

    Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

    2G: GSM 850/900/1800/1900MHz CDMA BC0 / CDMA EVDO BC0
    3G: WCDMA 850/900/1900/2100MHz TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7/B8 TDD-LTE B38/B39/B40/B41

    You can use google.

  • Q

    Does it have PlayMarket ? Is it pre-installed or it should/could be installed ?

    By Senya Oct-03/2017 09:10:53

    A

    Hello Senya,
    Thank you for your inquiry.

    It has google play store installed.

    Let me know if you need any help.

  • Q

    Is possible to get Slovak language in to the phone? Thank you

    By Miroslav Oct-01/2017 01:10:31

    A

    Hello Miroslav,

    The item without the Slovak language.



  • Q

    Is possible to get Slovak language to the phone? Thank you

    By Miroslav Oct-01/2017 01:10:43

    A

    Hello Miroslav,
    The item without the Slovak language.

  • Q

    SPANISH language?

    By marcos Sep-22/2017 04:09:32

    A

    Hello marcos,
    No.

    Language: English, Chinese

  • Q

    Você tem a língua portuguesa do Brasil?

    By Osny Sep-21/2017 05:09:57

    A

    Hello Osny,

    Language: English, Chinese

    The product does not support Portuguese.


  • Q

    does it support ota update?

    By marco Sep-17/2017 05:09:41

    A

    Hello marco,
    We are sorry it doesn't support.

  • Q

    Do you have the Portuguese language of Brazil?

    By Jonatas Wellington da Silva Santana Sep-15/2017 12:09:39

    A

    Hello Jonatas,

    Language: English, Chinese

    The product does not support Portuguese.

  • Q

    has the Spanish language? Latin

    By tito Sep-14/2017 12:09:51

    A

    Hello tito,
    No.

    Please see the product description carefully:

    Language: English, Chinese

Prev 1 234Go To: GO

  • Q

    any status on the stock of the product?

    By Gustavo Oct-03/2017 06:10:31

    A

    Hello Gustavo,
    This item in stock now.

  • Q

    any status on the stock of the product?

    By Gustavo Oct-03/2017 06:10:29

    A

    Hello Gustavo,
    This item in stock now.

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    Is it shipped from EU or outside EU? It is important to know because of customs taxes and duties.

    By Edgars Sep-25/2017 07:09:08

    A

    Hello Edgars,


    We ship this item from CN warehouse.

    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    Does this Phone will be in Its Original Packing without open.

    By Ahmed Faiz Sep-04/2017 10:09:27

    A

    Hello Ahmed,
    Yes, we won't open it.

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!