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Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (56)
  • Product information (43)
  • Stock status (9)
  • Payment (0)
  • About shipping (3)
  • Others (1)
  • Q

    Does this mobile support the Greek Language?

    By S. Paraskevopoulos Oct-22/2017 08:10:34

    A

    Hello S.,

    Yes, it does.
    Language: Indonesian, Malay, German, English, Spanish, French, Italian, Magyar, Uzbek, Polish, Portuguese, Romanian, Slovak, Vietnamese, Turkish, Czech, Russian, Ukrainian, Greek, Hindi, Marathi, Bengli, Gujarati, Punjabi, Assamese, Tamil, Telugu, Kannada, Malayalam, Nepali, Odia, Urdu, Thai, Burmese, Arabic, Persian, Hebrew, Korean, Simplified / Traditional Chinese

  • Q

    Is this product in stock?

    By Miguel Oct-20/2017 09:10:18

    A

    Hello Miguel,
    Yes, this item in stock now.

  • Q

    Is the product fitted with a sheath and protective film?

    By Vadymus Ua Oct-19/2017 12:10:20

    A

    Hello Vadymus,

    Sorry it just including below items:

    Cell Phone: 1
    Power Adapter: 1
    USB Cable: 1
    SIM Needle: 1.


    Let me know if you need any further assistance.


  • Q

    Is this product in stock

    By Carmen Oct-19/2017 08:10:15

    A

    Hello Carmen,
    Yes, this item in stock now.

  • Q

    Is this product in stock

    By Carmen Oct-19/2017 08:10:15

    A

    Hello Carmen,
    Yes, this item in stock now.

  • Q

    Is this product in stock right now?

    By Carmen Oct-19/2017 08:10:02

    A

    Hello Carmen,
    Yes, this item in stock now.

  • Q

    Is this the Note 4 oder Note 4X? Will i get a Snapdragon 625? Or the Normal Note 4?

    By Kevin Oct-19/2017 06:10:30

    A

    Hello Kevin,


    It is Xiaomi Redmi Note 4 .


    It is Snapdragon 625 Octa Core 2.0GHz.

    Let me know if you need any further assistance.


  • Q

    Is this in stock? I ordered one almost a month ago :(

    By MarcoAZN Oct-18/2017 12:10:51

    A

    Hello MarcoAZN,
    We are sorry this item not in stock now, we except ship between Oct 21 - Nov 2.

  • Q

    Hello, When this ditem will be in stock? Thanks, Regards

    By Stock Oct-17/2017 03:10:51

    A

    Hello Stock,
    We except in stock between Oct 20 - Nov 1.

  • Q

    Hello, is this product Redmi Note 4 or Redmi Note 4X, because it looks like 4X, description says that has CPU Snapdragon 625 like 4X, but title says only Redmi Note 4 not 4X. What's it is, please?

    By Jakub Oct-16/2017 01:10:56

    A

    Hello Jakub,


    This item is

    Xiaomi Redmi Note 4 not Redmi Note 4X.


    Let me know if you need any further assistance.


Prev 1 23456Go To: GO

  • Q

    Does this mobile support the Greek Language?

    By S. Paraskevopoulos Oct-22/2017 08:10:34

    A

    Hello S.,

    Yes, it does.
    Language: Indonesian, Malay, German, English, Spanish, French, Italian, Magyar, Uzbek, Polish, Portuguese, Romanian, Slovak, Vietnamese, Turkish, Czech, Russian, Ukrainian, Greek, Hindi, Marathi, Bengli, Gujarati, Punjabi, Assamese, Tamil, Telugu, Kannada, Malayalam, Nepali, Odia, Urdu, Thai, Burmese, Arabic, Persian, Hebrew, Korean, Simplified / Traditional Chinese

  • Q

    Is the product fitted with a sheath and protective film?

    By Vadymus Ua Oct-19/2017 12:10:20

    A

    Hello Vadymus,

    Sorry it just including below items:

    Cell Phone: 1
    Power Adapter: 1
    USB Cable: 1
    SIM Needle: 1.


    Let me know if you need any further assistance.


  • Q

    Is this the Note 4 oder Note 4X? Will i get a Snapdragon 625? Or the Normal Note 4?

    By Kevin Oct-19/2017 06:10:30

    A

    Hello Kevin,


    It is Xiaomi Redmi Note 4 .


    It is Snapdragon 625 Octa Core 2.0GHz.

    Let me know if you need any further assistance.


  • Q

    Hello, is this product Redmi Note 4 or Redmi Note 4X, because it looks like 4X, description says that has CPU Snapdragon 625 like 4X, but title says only Redmi Note 4 not 4X. What's it is, please?

    By Jakub Oct-16/2017 01:10:56

    A

    Hello Jakub,


    This item is

    Xiaomi Redmi Note 4 not Redmi Note 4X.


    Let me know if you need any further assistance.


  • Q

    Hi; what is the difference between this model https://www.gearbest.com/cell-phones/pp_719189.html?wid=4&lkid=10745336 and this https://www.gearbest.com/cell-phones/pp_704640.html?wid=4, Thanks!

    By Rodrigo Pires Oct-16/2017 09:10:04

    A

    Hello Rodrigo,
    For the 2 items, please note that the sensor are different.

    For the item in the link https://www.gearbest.com/cell-phones/pp_704640.html?wid=4 , it has Accelerometer, Ambient Light Sensor, Gravity Sensor, Gyroscope, Infrared, Proximity Sensor, Fingerprint Sensor.

    For the item in the link https://www.gearbest.com/cell-phones/pp_719189.html?wid=4&lkid=10745336 ,it has G-sensor, Proximity sensor, Ambient light senor, Hall sensor, Accelerometer sensor.


  • Q

    Does it update to MIUI 8.5/7.0?

    By Chris Oct-13/2017 04:10:34

    A

    Hello Chris,


    Yes, it is MIUI 8 5.


    Let me know if you need any further assistance.


  • Q

    In the product description it says: "It is original and international ROM.", But in the title says "Global", is the Global or International version? Tks!

    By Rafael Souza da Silva Oct-13/2017 11:10:40

    A

    Dear Rafael,


    Thank you for your inquiry.

    It is Global Version.

  • Q

    okay friend ,,, please send it to me in black color and plug type A ,,, thank you.

    By luis abraham Oct-10/2017 09:10:33

    A

    Hello luis,


    We will send an adapter with all our products according to the order's country of delivery.


  • Q

    Hello, I am interested in this xiaomi redmi note 4 3 gb 32 gb global vertion in black color ,,,, question if it is compatible with 4G network here in Mexico ??? and you could send it with charger type A for Mexico please, thank you ,,, greetings friend ...

    By luis abraham Oct-09/2017 10:10:18

    A

    Hello luis,

    Thank you for your inquiry.

    It works in Mexico.

    We will send an adapter with all our products according to the order's country of delivery.


  • Q

    Hello Im from Greece and here we have LTE 800, LTE 1800, LTE 2600...can you tell me if 4G LTE TDD B38 2600 is the same? "TDD B38" matter?

    By Angelos Oct-06/2017 04:10:52

    A

    Hello Angelos,


    B38 is TDD 2570Mhz- 2620Mhz.


Prev 1 2345Go To: GO

  • Q

    Is this product in stock?

    By Miguel Oct-20/2017 09:10:18

    A

    Hello Miguel,
    Yes, this item in stock now.

  • Q

    Is this product in stock

    By Carmen Oct-19/2017 08:10:15

    A

    Hello Carmen,
    Yes, this item in stock now.

  • Q

    Is this product in stock

    By Carmen Oct-19/2017 08:10:15

    A

    Hello Carmen,
    Yes, this item in stock now.

  • Q

    Is this product in stock right now?

    By Carmen Oct-19/2017 08:10:02

    A

    Hello Carmen,
    Yes, this item in stock now.

  • Q

    Is this in stock? I ordered one almost a month ago :(

    By MarcoAZN Oct-18/2017 12:10:51

    A

    Hello MarcoAZN,
    We are sorry this item not in stock now, we except ship between Oct 21 - Nov 2.

  • Q

    Hello, When this ditem will be in stock? Thanks, Regards

    By Stock Oct-17/2017 03:10:51

    A

    Hello Stock,
    We except in stock between Oct 20 - Nov 1.

  • Q

    Hello, When this ditem will be in stock? Thanks, Regards

    By Sebastien Oct-09/2017 12:10:12

    A

    Hello Sebastien,
    We except in stock between Oct 13 - Oct 25.

  • Q

    Hello, When this item will be in stock? Thanks, Regards,

    By Seb C Oct-09/2017 12:10:15

    A

    Hello Seb,
    We except in stock between Oct 13 - Oct 25.

  • Q

    from when the product will be available

    By Nikos Sep-19/2017 03:09:17

    A

    Hello Nikos,
    We are sorry this item is out of stock.

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    I am interested in buying the phone (Redmi Note 4 Global Version). Can you describe it as MP4 player and value it at $30 on the package??

    By Alex Oct-04/2017 11:10:09

    A

    Hello Alex,


    Unfortunately we cannot declare goods at a lower value than what the item is truly worth or other item. We are sorry for this inconvenience.


    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


    Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


    If you have any more questions please feel free to contact us.


  • Q

    Shipping to Greece via Europe to avoid custom charges. Please tell me what i have to do ?

    By Efstratios Aug-31/2017 08:08:15

    A

    Hello Efstratios,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    Do you ship to Mexico? How much time could it take to arrive?

    By Israel Md Aug-30/2017 08:08:16

    A

    Hello Israel,

    We can ship the item to Mexico.


    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Hello, i need tempered glass for this product. Can you give me some information about?

    By Massimiliano Sep-20/2017 08:09:20

    A

    Hello Massimiliano,
    You can check https://www.gearbest.com/tempered-glass-for-Xiaomi-Redmi-Note-4-_gear/