Save big on our app!
Ship to / USD
Language
Support Center
  • • One stop service: solve all your problems
  • • Orders Tracking and shipped out notification
  • • More campaigns More discounts
  • • Need help before making an order?
  • • Chat with us in real-time.
  • • For Aftersale issues, just submit a ticket. We will reply within 24 hours.
  • • Multi language service
  • • 24H service
  • All Categories
  • Bags & Shoes
  • Tablet PC & Accessories
  • LED Lights & Flashlights
  • Apparel
  • Watches & Jewelry
  • Home & Garden
  • Outdoors & Sports
  • Electrical & Tools
  • Hot Products
  • Surprise Bag
  • Health & Beauty
  • Automobiles & Motorcycle
  • Consumer Electronics
  • Gaming
  • Toys & Hobbies
  • Mobile Phones
  • Computers & Networking
  • Baby & Kids
  • Appliances

Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (38)
  • Product information (32)
  • Stock status (1)
  • Payment (0)
  • About shipping (4)
  • Others (1)
  • Q

    Hi, this smartphone has preinstalled Play Store? Has the last Original Globat Stable rom of MIUI 8 (Version: V8.5.1.0.NCAMIEG (MIUI8))? Regards

    By David Oct-13/2017 03:10:26

    A

    Hello David,


    Google Play Store: Yes .

    OS: MIUI 8

    It is not Original Globat Stable rom.

    Let me know if you need any further assistance.


  • Q

    Hi, is the phone also in Dutch.

    By T Oct-10/2017 01:10:05

    A

    Hello T,
    We are sorry it doesn't support.

    Language: Indonesian, Malay, German, English, Spanish, French, Italian, Hungarian, Uzbek, Polish, Portuguese, Romanian, Slovenian, Slovak, Vietnamese, Turkish, Czech, Russian, Ukrainian, Greek, Hindi, Marathi, Bengali, Gujarati, Punjabi, Assamese, Tamil, Telugu, Kannada, Malayalam, Nepali, Odia, Arabic, Thai, Burmese, Persian, Hebrew, Korean, Simplified/Traditional Chinese

  • Q

    Hi, which version, global or international, is better for Spain, in terms of connectivity, actualizacions and language?

    By Arnau Oct-09/2017 04:10:36

    A

    Hello Arnau,
    International Version.

    Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

  • Q

    Hi, what is defrence between Global and International Ver. I'm from Poland and could you tell which phone is better version.

    By Seba Oct-08/2017 10:10:53

    A

    Hello Seba,
    The ROM is different, we advice you buy global version.

  • Q

    Does phone has Polish language

    By Seba Oct-07/2017 02:10:32

    A

    Hello Seba,
    Yes it has.

  • Q

    Can both SIM cards work on 3G/4G at the same time? E.g. primary SIM on 4G while secondary SIM on 3G?

    By String Oct-05/2017 04:10:49

    A

    Hello String,
    We are sorry can't, the other can use 2G.

  • Q

    Hi, In reference of this mobile (Smartphone International Version) Do it has the ROM global and OTA upgrade? Is in Spanish? Thanks and regards

    By JC Oct-05/2017 11:10:40

    A

    Dear JC,


    Thank you for your inquiry.

    It is international version and supports OTA.


    Language: Language: Indonesian, Malay, German, English, Spanish, French, Italian, Hungarian, Uzbek, Polish, Portuguese, Romanian, Slovenian, Slovak, Vietnamese, Turkish, Czech, Russian, Ukrainian, Greek, Hindi, Marathi, Bengali, Gujarati, Punjabi, Assamese, Tamil, Telugu, Kannada, Malayalam, Nepali, Odia, Arabic, Thai, Burmese, Persian, Hebrew, Korean, Simplified/Traditional Chinese


  • Q

    Hey, im from Poland. Would like to get to know which type of shipping should I use to avert the taxes ? How much money could it be ? And About product, is there a charger for Europe ? ( Do u support Polish Language or Atleast English ? :D )

    By Konrad Oct-03/2017 11:10:45

    A

    Hello Konrad,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    No charger, we will offer you an EU adapter so you can use in your country.

    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    So, this version has or not NFC? What the diference between the international and the global?

    By Rafael Dias Oct-01/2017 10:10:16

    A

    Hello Rafael,
    Yes, the item can support NFC.

    For the global version, please note that it has an original ROM.


  • Q

    hello im from the UK dose the item come with an UK plus (3 pins) or a adapter that supports UK voltage

    By zee Oct-01/2017 08:10:13

    A

    Hello zee,
    Yes, we will send an adapter to you according to your country.

    Please rest assured.

Prev 1 234Go To: GO

  • Q

    Hi, this smartphone has preinstalled Play Store? Has the last Original Globat Stable rom of MIUI 8 (Version: V8.5.1.0.NCAMIEG (MIUI8))? Regards

    By David Oct-13/2017 03:10:26

    A

    Hello David,


    Google Play Store: Yes .

    OS: MIUI 8

    It is not Original Globat Stable rom.

    Let me know if you need any further assistance.


  • Q

    Hi, is the phone also in Dutch.

    By T Oct-10/2017 01:10:05

    A

    Hello T,
    We are sorry it doesn't support.

    Language: Indonesian, Malay, German, English, Spanish, French, Italian, Hungarian, Uzbek, Polish, Portuguese, Romanian, Slovenian, Slovak, Vietnamese, Turkish, Czech, Russian, Ukrainian, Greek, Hindi, Marathi, Bengali, Gujarati, Punjabi, Assamese, Tamil, Telugu, Kannada, Malayalam, Nepali, Odia, Arabic, Thai, Burmese, Persian, Hebrew, Korean, Simplified/Traditional Chinese

  • Q

    Hi, which version, global or international, is better for Spain, in terms of connectivity, actualizacions and language?

    By Arnau Oct-09/2017 04:10:36

    A

    Hello Arnau,
    International Version.

    Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

  • Q

    Hi, what is defrence between Global and International Ver. I'm from Poland and could you tell which phone is better version.

    By Seba Oct-08/2017 10:10:53

    A

    Hello Seba,
    The ROM is different, we advice you buy global version.

  • Q

    Does phone has Polish language

    By Seba Oct-07/2017 02:10:32

    A

    Hello Seba,
    Yes it has.

  • Q

    Can both SIM cards work on 3G/4G at the same time? E.g. primary SIM on 4G while secondary SIM on 3G?

    By String Oct-05/2017 04:10:49

    A

    Hello String,
    We are sorry can't, the other can use 2G.

  • Q

    Hi, In reference of this mobile (Smartphone International Version) Do it has the ROM global and OTA upgrade? Is in Spanish? Thanks and regards

    By JC Oct-05/2017 11:10:40

    A

    Dear JC,


    Thank you for your inquiry.

    It is international version and supports OTA.


    Language: Language: Indonesian, Malay, German, English, Spanish, French, Italian, Hungarian, Uzbek, Polish, Portuguese, Romanian, Slovenian, Slovak, Vietnamese, Turkish, Czech, Russian, Ukrainian, Greek, Hindi, Marathi, Bengali, Gujarati, Punjabi, Assamese, Tamil, Telugu, Kannada, Malayalam, Nepali, Odia, Arabic, Thai, Burmese, Persian, Hebrew, Korean, Simplified/Traditional Chinese


  • Q

    So, this version has or not NFC? What the diference between the international and the global?

    By Rafael Dias Oct-01/2017 10:10:16

    A

    Hello Rafael,
    Yes, the item can support NFC.

    For the global version, please note that it has an original ROM.


  • Q

    hello im from the UK dose the item come with an UK plus (3 pins) or a adapter that supports UK voltage

    By zee Oct-01/2017 08:10:13

    A

    Hello zee,
    Yes, we will send an adapter to you according to your country.

    Please rest assured.

  • Q

    funciona no brasil com aos app da google ??

    By Kauan Alves Gomes Sep-30/2017 08:09:30

    A

    Hello Kauan,
    Yes, this phone has Google Play Store . Let me know if you need any help.

Prev 1 234Go To: GO

  • Q

    are you have stock? i I ordered a xiaomi mi6 and I want to know if they have stock

    By Marco Sep-26/2017 09:09:20

    A

    Hello Marco,
    This item in stock now.

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    Hey, im from Poland. Would like to get to know which type of shipping should I use to avert the taxes ? How much money could it be ? And About product, is there a charger for Europe ? ( Do u support Polish Language or Atleast English ? :D )

    By Konrad Oct-03/2017 11:10:45

    A

    Hello Konrad,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    No charger, we will offer you an EU adapter so you can use in your country.

    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    Hello, if i buy the Xiaomi mi 6, can you put in the advoice a slow cost? for the taxes.

    By Diego Diaz Sep-28/2017 01:09:40

    A

    Hello Diego,


    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.


    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


    Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


    If you have any more questions please feel free to contact us.


  • Q

    Hi, I am from Ireland (EU) and would like to know if I need to pay VAT and CUSTOM on this product here in my country?

    By Raj Sep-27/2017 04:09:36

    A

    Hello Raj,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    Hello, from where will shipping to Poland (EU)? From the EU warehouse?

    By Daniel Sep-25/2017 03:09:24

    A

    Hello Daniel,
    We ship from CN warehouse.

  • Q

    Hello. How about the warranty? because the link that you sent here (http://www.gearbest.com/about/warranty-and-return.html) is not working. Thanks before

    By Gian Sep-19/2017 05:09:01

    A

    Hello Gian
    Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html