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Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (8)
  • Product information (6)
  • Stock status (1)
  • Payment (0)
  • About shipping (0)
  • Others (1)
  • Q

    what is the phone made from? Some reviews say plastic, some say metal- which one is right ?:)

    By Beki Nov-15/2017 04:11:40

    A

    Hello Beki,


    This item is made of plastic.

    Let me know if you need any further assistance.


  • Q

    Is this cellphone on stock? I bought one but it's still processing for 20+ days

    By cellphone stock Oct-17/2017 08:10:05

    A

    Hello cellphone,
    We are sorry this item not in stock, we except ship between Nov 6 - Nov 11.

  • Q

    you can declare a value of US $ 48, to avoid paying taxes in my country?

    By MARCELINO RODRIGUEZ FLORES Oct-16/2017 04:10:40

    A

    Hello MARCELINO,

    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.


    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that our customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


    Please refer to our shipping and handling terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html


    If you have any more questions please feel free to contact us.


  • Q

    with tempered glass?

    By carlos Sep-25/2017 08:09:25

    A

    Hello carlos,

    Sorry it just included below items:

    Cell Phone: 1
    Power Adapter: 1
    USB Cable: 1
    Back Case : 1
    English Manual : 1.


    Let me know if you need any further assistance.


  • Q

    Does it support sdcard?

    By Dan Sep-22/2017 09:09:11

    A

    Hello Dan,

    TF card only.
    External Memory: TF card up to 32GB (not included).

  • Q

    Hi, this smartphone comes with the possibility to change the battery or not?

    By Zaijian Sep-21/2017 01:09:26

    A

    Hello Zaijian,
    Battery Type: Non-removable.

  • Q

    Hello I want to buy Blackview A7 Pro 4G Smartphone .Please tell me about the battery of Blackview A7 Pro 4G Smartphone , is it removable ? You wrote it is non removable but when I search all other sites like www.devicespecifications.com .They say the battery is removable . please answer me it is removable or non removable? Thanks a lot.

    By Reza Sep-19/2017 01:09:53

    A

    Hello Reza,


    Battery Capacity (mAh): 2800mAh
    Battery Type: Non-removable.


    Let me know if you need any further assistance.


  • Q

    is it a global version, does it work good with french 4G ?

    By rahem karim Sep-18/2017 03:09:50

    A

    Hello rahem,
    For the item, please note that it in EU version.

    And you cna check frequency issue in the link http://maps.mobileworldlive.com/ and the information as follows:

    Network:
    2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 900/2100MHz
    4G: FDD-LTE 800/900/1800/2100/2600MHz

  • Q

    what is the phone made from? Some reviews say plastic, some say metal- which one is right ?:)

    By Beki Nov-15/2017 04:11:40

    A

    Hello Beki,


    This item is made of plastic.

    Let me know if you need any further assistance.


  • Q

    with tempered glass?

    By carlos Sep-25/2017 08:09:25

    A

    Hello carlos,

    Sorry it just included below items:

    Cell Phone: 1
    Power Adapter: 1
    USB Cable: 1
    Back Case : 1
    English Manual : 1.


    Let me know if you need any further assistance.


  • Q

    Does it support sdcard?

    By Dan Sep-22/2017 09:09:11

    A

    Hello Dan,

    TF card only.
    External Memory: TF card up to 32GB (not included).

  • Q

    Hi, this smartphone comes with the possibility to change the battery or not?

    By Zaijian Sep-21/2017 01:09:26

    A

    Hello Zaijian,
    Battery Type: Non-removable.

  • Q

    Hello I want to buy Blackview A7 Pro 4G Smartphone .Please tell me about the battery of Blackview A7 Pro 4G Smartphone , is it removable ? You wrote it is non removable but when I search all other sites like www.devicespecifications.com .They say the battery is removable . please answer me it is removable or non removable? Thanks a lot.

    By Reza Sep-19/2017 01:09:53

    A

    Hello Reza,


    Battery Capacity (mAh): 2800mAh
    Battery Type: Non-removable.


    Let me know if you need any further assistance.


  • Q

    is it a global version, does it work good with french 4G ?

    By rahem karim Sep-18/2017 03:09:50

    A

    Hello rahem,
    For the item, please note that it in EU version.

    And you cna check frequency issue in the link http://maps.mobileworldlive.com/ and the information as follows:

    Network:
    2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 900/2100MHz
    4G: FDD-LTE 800/900/1800/2100/2600MHz

  • Q

    Is this cellphone on stock? I bought one but it's still processing for 20+ days

    By cellphone stock Oct-17/2017 08:10:05

    A

    Hello cellphone,
    We are sorry this item not in stock, we except ship between Nov 6 - Nov 11.

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    you can declare a value of US $ 48, to avoid paying taxes in my country?

    By MARCELINO RODRIGUEZ FLORES Oct-16/2017 04:10:40

    A

    Hello MARCELINO,

    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.


    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that our customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


    Please refer to our shipping and handling terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html


    If you have any more questions please feel free to contact us.