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Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (12)
  • Product information (11)
  • Stock status (0)
  • Payment (0)
  • About shipping (0)
  • Others (1)
  • Q

    Do I have to pay for import duty if i order at us?

    By David Feb-06/2018 12:02:17

    A

    Hello David,

    We are sorry that we are unable to predict or avoid the customs tax.

    If you want to know detailed information, you can contact local post office to check it.


  • Q

    Does the "SILVER" model also have 4GB of RAM and 64GB of internal memory?

    By Gutembergue Feb-06/2018 09:02:04

    A

    Hello Gutembergue,
    The "SILVER" model also has 4GB of RAM and 64GB of internal memory.

    Let me know if you need any help.

  • Q

    hello, available with azerty keyboard?

    By paul Jan-23/2018 09:01:16

    A

    Hello paul,
    We are sorry that there is no the version for the item.

    Hope you can understand that.

  • Q

    What kind of power cord does it come with? What country is it designed for?

    By Matthew Nov-24/2017 04:11:28

    A

    Hello Matthew,

    This item is Chinese plug, we will ship out an Power Adapter against your country.
    Let me know if you need any further assistance.


  • Q

    What is the model number? BBB100-1 ? BBB100-2 ... Or china version??

    By Doo Nov-02/2017 09:11:25

    A

    Hello Doo,

    It is BBB100-4.

  • Q

    Does not come with earbuds?

    By Rommel Oct-31/2017 10:10:55

    A

    Hello Rommel,
    We are sorry it doesn't has.

    Package Contents

    Cell Phone: 1
    Power Adapter: 1
    AC adapter: 100-240V 5V 2A
    USB Cable: 1
    English Manual : 1


  • Q

    What does it mean that "google play store : No"? I heard that some chinese phone is not able to install the google play store. Can I install the google play store? I live in United Kingdom.

    By Jone Oct-16/2017 05:10:14

    A

    Hello Jone,
    You can install it, it not preinstall.

  • Q

    Puede instalar Google Playstore antes de enviar el equipo.

    By Enoc Centeno Oct-14/2017 02:10:20

    A

    Hello Enoc,


    Google Play Store: No


    Let me know if you need any further assistance.


  • Q

    Hi, The phone is compatible with the French frequency ? Thanks

    By Verhooghe Oct-13/2017 07:10:21

    A

    Hello Verhooghe,

    It just can be compatible with Network:
    2G: GSM 900/1800/1900MHz
    3G: WCDMA 850/900/1900/2100MHz, TD-SCDMA 1900/2100MHz
    4G: FDD-LTE Band 1/3/5/7/8, TDD Band 38/39/40/41.


    Let me know if you need any further assistance.


  • Q

    Hi there, There is no mention that this Keyone supports the frequency band B20 in your description, but when looking at the description on BB website, all models (BBB100-1, BBB100-2, BBB100-3 and BBB100-6) seem to have it. Could you confirm the model you're selling is different and doesn't support this frequency band? Thanks!

    By Alex Oct-10/2017 03:10:09

    A

    Dear Alex,


    Thank you for your inquiry.

    Network:
    2G: GSM 900/1800/1900MHz
    3G: WCDMA 850/900/1900/2100MHz, TD-SCDMA 1900/2100MHz
    4G: FDD-LTE Band 1/3/5/7/8, TDD Band 38/39/40/41

Prev 1 2Go To: GO

  • Q

    Does the "SILVER" model also have 4GB of RAM and 64GB of internal memory?

    By Gutembergue Feb-06/2018 09:02:04

    A

    Hello Gutembergue,
    The "SILVER" model also has 4GB of RAM and 64GB of internal memory.

    Let me know if you need any help.

  • Q

    hello, available with azerty keyboard?

    By paul Jan-23/2018 09:01:16

    A

    Hello paul,
    We are sorry that there is no the version for the item.

    Hope you can understand that.

  • Q

    What kind of power cord does it come with? What country is it designed for?

    By Matthew Nov-24/2017 04:11:28

    A

    Hello Matthew,

    This item is Chinese plug, we will ship out an Power Adapter against your country.
    Let me know if you need any further assistance.


  • Q

    What is the model number? BBB100-1 ? BBB100-2 ... Or china version??

    By Doo Nov-02/2017 09:11:25

    A

    Hello Doo,

    It is BBB100-4.

  • Q

    Does not come with earbuds?

    By Rommel Oct-31/2017 10:10:55

    A

    Hello Rommel,
    We are sorry it doesn't has.

    Package Contents

    Cell Phone: 1
    Power Adapter: 1
    AC adapter: 100-240V 5V 2A
    USB Cable: 1
    English Manual : 1


  • Q

    What does it mean that "google play store : No"? I heard that some chinese phone is not able to install the google play store. Can I install the google play store? I live in United Kingdom.

    By Jone Oct-16/2017 05:10:14

    A

    Hello Jone,
    You can install it, it not preinstall.

  • Q

    Puede instalar Google Playstore antes de enviar el equipo.

    By Enoc Centeno Oct-14/2017 02:10:20

    A

    Hello Enoc,


    Google Play Store: No


    Let me know if you need any further assistance.


  • Q

    Hi, The phone is compatible with the French frequency ? Thanks

    By Verhooghe Oct-13/2017 07:10:21

    A

    Hello Verhooghe,

    It just can be compatible with Network:
    2G: GSM 900/1800/1900MHz
    3G: WCDMA 850/900/1900/2100MHz, TD-SCDMA 1900/2100MHz
    4G: FDD-LTE Band 1/3/5/7/8, TDD Band 38/39/40/41.


    Let me know if you need any further assistance.


  • Q

    Hi there, There is no mention that this Keyone supports the frequency band B20 in your description, but when looking at the description on BB website, all models (BBB100-1, BBB100-2, BBB100-3 and BBB100-6) seem to have it. Could you confirm the model you're selling is different and doesn't support this frequency band? Thanks!

    By Alex Oct-10/2017 03:10:09

    A

    Dear Alex,


    Thank you for your inquiry.

    Network:
    2G: GSM 900/1800/1900MHz
    3G: WCDMA 850/900/1900/2100MHz, TD-SCDMA 1900/2100MHz
    4G: FDD-LTE Band 1/3/5/7/8, TDD Band 38/39/40/41

  • Q

    Hi, is the keyboard azerty or qwerty as on photo ?

    By Thomas Oct-05/2017 02:10:11

    A

    Hello Thomas,
    Qwerty.

Prev 1 2Go To: GO

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  • Q

    Do I have to pay for import duty if i order at us?

    By David Feb-06/2018 12:02:17

    A

    Hello David,

    We are sorry that we are unable to predict or avoid the customs tax.

    If you want to know detailed information, you can contact local post office to check it.