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General | Material: ABS,Metal |
|---|---|
Dimension and Weight | Product weight: 0.2020 kg Package weight: 0.6070 kg Product size (L x W x H): 19.00 x 10.50 x 7.00 cm / 7.48 x 4.13 x 2.76 inches Package size (L x W x H): 20.00 x 16.00 x 8.90 cm / 7.87 x 6.3 x 3.5 inches |
Package Contents | Package Contents: 1 x Outdoor Unit, 1 x Bell, 1 x Set of Fitting Accessories, 1 x English User Manual |









Dec 01,2018
Nov 16,2018
Nov 07,2018
Nov 10,2018
Nov 09,2018
The smart doorbell is offline
● Make sure your Wi-Fi network is working properly.
● Restart the camera.
● Restart the Wi-Fi router.
● Check if your network has enough bandwidth.
● Check if the Wi-Fi signal is disturbed.
The detail you can read this post:
Wi-Fi network is not displayed in the app during the installation.
The camera is offline and can't reconnect.
● Make sure that the camera is plugged in and receiving power.
● Check whether the camera is warm or cold to the touch
● Move the camera
● Restart the camera
● Restart the router
● Check the settings of your Wi-Fi network or router
● Make sure your router is on the list of incompatible devices
● Try turning off other wifi-connected devices
● Reset the camera
The video is blurry and spotty
● Remove the sticker on the lens.
● Remove dust or dirt from the lens with a soft, lint-free cloth.
The doorbell does not work or sounds weak
● Check the switch or the socket for.
● Check the voltage in the Nest app.
● Check the bell settings in the app.
● Check the bell wiring.
● Check the doorbell wiring.
● Check if the transformer of your doorbell is compatible.
● When it is very hot or cold outside.
By Todd Jul-12/2019 14:50:12
Dear Todd,
Thanks for your request.
-40℃-60℃
By Mitul Jan-12/2019 22:20:49
Hello Mitul,
Please note that it is not possible to connect to alexa.
Let me know if you need any further assistance.
By Jason Chu Dec-03/2018 03:20:11
Hello Jason,
Two 18650 batteries ( not included ) can work for about half a year.
By vs Nov-30/2018 09:01:41
Hello Vs,
It can support SD card, the maximum is 64G.
By Abdullah Nov-13/2018 10:37:32
Hello Abdullah,
This item is waterproof . You can speak after pressing the doorbell button without any informtion . Because after pressing the back doorbell ,the device has been recorded video and voice from sleep to wake up, equivalent to the message function .
By damd Nov-09/2018 13:32:38
Hello Damd,
In day ,it is color, at night it is black and white , the video page can actively switch in scene mode .
By Todd Jul-12/2019 14:50:12
Dear Todd,
Thanks for your request.
-40℃-60℃
By Mitul Jan-12/2019 22:20:49
Hello Mitul,
Please note that it is not possible to connect to alexa.
Let me know if you need any further assistance.
By Jason Chu Dec-03/2018 03:20:11
Hello Jason,
Two 18650 batteries ( not included ) can work for about half a year.
By vs Nov-30/2018 09:01:41
Hello Vs,
It can support SD card, the maximum is 64G.
By Abdullah Nov-13/2018 10:37:32
Hello Abdullah,
This item is waterproof . You can speak after pressing the doorbell button without any informtion . Because after pressing the back doorbell ,the device has been recorded video and voice from sleep to wake up, equivalent to the message function .
By damd Nov-09/2018 13:32:38
Hello Damd,
In day ,it is color, at night it is black and white , the video page can actively switch in scene mode .
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Be the FIRST to Ask a question. Want G Points? Just Write a Review!
Be the FIRST to Ask a question. Want G Points? Just Write a Review!
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