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Home > > > > Earbud Headphones

Customer Questions & AnswersAsk a question

  • All (44)
  • Product information (36)
  • Stock status (3)
  • Payment (1)
  • About shipping (4)
  • Others (0)
  • Q

    Hi, I would like to know if this is the Xiaomi Mi Hybrid Pro HD (newest model with 3drivers) or the Xiaomi Mi Hybrid Pro (older model). Thanks In Xiaomi's site this is the pro: http://www.mi.com/en/headphonespro/ And this is the pro HD: http://www.mi.com/en/headphonesprohd/

    By Manuel Aug-31/2017 06:08:21

    A

    Dear Manuel,


    Thank you for your inquiry.

    It is the model with three-unit driver.

  • Q

    Ola Gearbest would like to know if there is an opportunity to make the same discount on the original product Xiaomi In-ear Hybrid Earphones Pro being the purchase made through the site without being through the application? Thank you for your attention regards

    By davidlourencorodrigues Aug-22/2017 07:08:51

    A

    Hello davidlourencorodrigues,
    We have checked the item, it is at discount now.
    Please kindly understand coupon code can only be used with one piece price, it can not be used with vip price, special offer, group deal at the same time.

    Thank you for your understanding.

  • Q

    Does "Ship to India via Priority Line" Mean I will get a Tracking No ?????

    By Partha Ray Chowdhury Jul-09/2017 10:07:04

    A

    Hello Partha,
    Yes, you will get tracking number.

  • Q

    bonjour, le volume de la telecommande fonctionne t il avec un telephone samsung S7 ? merci

    By philippe Jun-18/2017 08:06:16

    A

    Hello philippe,
    Thanks for your inquiry.


    Please note that it can work with a Samsung S7

  • Q

    Is this Mi In-Ear Headphones Pro HD?

    By Avinash Jun-03/2017 09:06:19

    A

    Hello Avinash,

    The item is Original Xiaomi In-ear Hybrid Earphones Pro.

  • Q

    What is the difference between this model vs ---> Original Xiaomi Mi IV Hybrid Dual Drivers Earphones - SILVER 157404201

    By bruce May-29/2017 02:05:44

    A

    Hello bruce,


    The Package Contents is difference.


    202209901 Package Contents: 1 x Xiaomi Earphones, 1 x Top Cover of Plastic Box, 1 x Bottom Cover of Plastic Box, 3 x Paired Replacement Ear Caps, 1 x English User Manual, 1 x Cloth Bag, 1 x Silicone Cable Manager



    157404201 Package Contents: 1 x Original Xiaomi Earphones, 3 x Paired Replacement Ear Tip


  • Q

    Is this the Xiaomi Pro HD version? or Xiaomi Headphones Pro?

    By Israel May-27/2017 02:05:13

    A

    Hello Israel,



    It's Xiaomi Headphones Pro.


    Original Xiaomi In-ear Hybird Earphones Pro Dynamic Balanced Armature Driver Volume Control

  • Q

    Is this guaranteed genuine Xiaomi product?

    By John May-24/2017 03:05:31

    A

    Hello John,

    I would like to inform you that the items in our website are all original products.


  • Q

    Is this original product ? and will I get warranty with it from MI?

    By kraman May-14/2017 02:05:48

    A

    Hello kraman,

    It is an original product and you can enjoy the warranty service from our website for one year.


    Please review our warranty here: http://www.gearbest.com/about/warranty-and-return.html


  • Q

    Hello, is it in stock, or need to wait?

    By Oscar May-07/2017 10:05:13

    A

    Hello Oscar,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.


Prev 1 2345Go To: GO

  • Q

    Hi, I would like to know if this is the Xiaomi Mi Hybrid Pro HD (newest model with 3drivers) or the Xiaomi Mi Hybrid Pro (older model). Thanks In Xiaomi's site this is the pro: http://www.mi.com/en/headphonespro/ And this is the pro HD: http://www.mi.com/en/headphonesprohd/

    By Manuel Aug-31/2017 06:08:21

    A

    Dear Manuel,


    Thank you for your inquiry.

    It is the model with three-unit driver.

  • Q

    bonjour, le volume de la telecommande fonctionne t il avec un telephone samsung S7 ? merci

    By philippe Jun-18/2017 08:06:16

    A

    Hello philippe,
    Thanks for your inquiry.


    Please note that it can work with a Samsung S7

  • Q

    Is this Mi In-Ear Headphones Pro HD?

    By Avinash Jun-03/2017 09:06:19

    A

    Hello Avinash,

    The item is Original Xiaomi In-ear Hybrid Earphones Pro.

  • Q

    What is the difference between this model vs ---> Original Xiaomi Mi IV Hybrid Dual Drivers Earphones - SILVER 157404201

    By bruce May-29/2017 02:05:44

    A

    Hello bruce,


    The Package Contents is difference.


    202209901 Package Contents: 1 x Xiaomi Earphones, 1 x Top Cover of Plastic Box, 1 x Bottom Cover of Plastic Box, 3 x Paired Replacement Ear Caps, 1 x English User Manual, 1 x Cloth Bag, 1 x Silicone Cable Manager



    157404201 Package Contents: 1 x Original Xiaomi Earphones, 3 x Paired Replacement Ear Tip


  • Q

    Is this the Xiaomi Pro HD version? or Xiaomi Headphones Pro?

    By Israel May-27/2017 02:05:13

    A

    Hello Israel,



    It's Xiaomi Headphones Pro.


    Original Xiaomi In-ear Hybird Earphones Pro Dynamic Balanced Armature Driver Volume Control

  • Q

    Is this guaranteed genuine Xiaomi product?

    By John May-24/2017 03:05:31

    A

    Hello John,

    I would like to inform you that the items in our website are all original products.


  • Q

    Is this original product ? and will I get warranty with it from MI?

    By kraman May-14/2017 02:05:48

    A

    Hello kraman,

    It is an original product and you can enjoy the warranty service from our website for one year.


    Please review our warranty here: http://www.gearbest.com/about/warranty-and-return.html


  • Q

    Does it have microphone?

    By jaime Apr-29/2017 05:04:10

    A

    Hello jaime,

    The item you asked has microphone.

  • Q

    Hi, do the headphones come with what you see in the pictures?

    By Alan Mar-11/2017 11:03:51

    A

    Hello Alan,

    Thanks for your inquiry.

    It will come with the following items:

    1 x Xiaomi Earphones, 1 x Top Cover of Plastic Box, 1 x Bottom Cover of Plastic Box, 3 x Paired Replacement Ear Caps, 1 x English User Manual, 1 x Cloth Bag, 1 x Silicone Cable Manager

    Have a nice one.


  • Q

    This is model QTEJ02JY

    By Борис Афанасьев Mar-11/2017 06:03:31

    A

    Hello Борис,


    Thank you for your inquiry.

    Yes,it's QTEJ02JY.

Prev 1 234Go To: GO

  • Q

    Hello, is it in stock, or need to wait?

    By Oscar May-07/2017 10:05:13

    A

    Hello Oscar,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.


  • Q

    Hello, is it in stock, or need to wait?

    By Denis Mar-30/2017 01:03:47

    A

    Hello Denis,
    It is in stock. You can order it now.

  • Q

    Is this a presale product or it will be sent immediately after we buy?

    By Lütfü Ekşioğlu Nov-24/2016 03:11:57

    A

    Hello Lütfü,

    This item is in stock for dispatch at present, please feel free to order now.

    Thank you for your attention.

  • Q

    Ola Gearbest would like to know if there is an opportunity to make the same discount on the original product Xiaomi In-ear Hybrid Earphones Pro being the purchase made through the site without being through the application? Thank you for your attention regards

    By davidlourencorodrigues Aug-22/2017 07:08:51

    A

    Hello davidlourencorodrigues,
    We have checked the item, it is at discount now.
    Please kindly understand coupon code can only be used with one piece price, it can not be used with vip price, special offer, group deal at the same time.

    Thank you for your understanding.

  • Q

    Does "Ship to India via Priority Line" Mean I will get a Tracking No ?????

    By Partha Ray Chowdhury Jul-09/2017 10:07:04

    A

    Hello Partha,
    Yes, you will get tracking number.

  • Q

    Are the earphones swet proof?

    By VASILEIOS Apr-11/2017 06:04:51

    A

    Hello VASILEIOS,


    Thank you for your inquiry.

    Sorry no,it's not waterproof.

  • Q

    When will I pay for what DHL option is? Shipping would be to Mexico .... DHL or DHL (EU) or DHL (EXT) ??

    By Miguel Angel Alonso Feb-15/2017 07:02:41

    A

    Hi Miguel,


    Add the items to the shopping cart, and click 'Proceed to Checkout'.

    If you see the shipping method is DHL, then your order will be shipped by DHL.

  • Q

    Good morning, If I choose priority line shipping to Miami, will you provide a tracking number? Regards,

    By Castillo Dec-30/2016 07:12:23

    A

    Hello Castillo,
    Yes, of course.

    After we ship it out, you will receive an email from us, there is a tracking number and tracking site.

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