SAVADECK Knight 3.0 Electric Mountain Bike 27.5 Inch 250W 36V Intelligent e-bike

Main Features

Question & Answer

(If you have any other question , please contact us!)

1.Do i need to pay VAT taxes?

Tax free for all EU countries.

2.What's the warranty policy of this bike ?

We offer 2 years warranty for carbon fiber frame , and half year warranty for other components on the bicycle.(for example , the SHIMANO components).

3.What delivery express you use ?

Currently our cooperation delivery expresss company are :DPD/Schenker/Czternastka.

4.What certificate does this bicycle have?

The bicycle pass CE certificate , the bicycle is match EU e-bike policy.

5.Can you send me an invoice after i buy this bicycle?

Yes, we can provide the invoice, you can contact us and give us your email for receiving the invoice.

6.Could i return the bicycle if i feel not satisfy with the bicycle ?And how to return ?

Yes, please return the bicycle within 7 days after you receive it . We will give you our warehouse address, so that you can return the goods. Your could use any delivery express to return the goods. About the shipping fee: if the bicycle is retrun due to quality problem /defect product... , the cost on us , if due to customer's reason (just dont like it , find a better price on other shop , not need it anymore...) the cost is on customer.