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Customer Questions & Answers

  • All(25)
  • Product Information(14)
  • Stock Status
  • Payment(1)
  • About Shipping(5)
  • Others(5)
Q

i can use this headphone by my mobile phone????

By Shakil AhMed Dec-28/2018 08:34:55

A

Hello Shakil, 
Sorry,you can not.

Compatible with: Computer 

Q

how long does it take to send it to Norway?

By dennis Jun-27/2018 18:14:02

A

Hello Dennis,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Does it work on ps3 or ps4?

By Hugo Fernandes Nov-30/2017 23:39:02

A

Hello Hugo,


It is just for Computers iPhone iPod Smartphone Tablet PC. 


Let me know if you need any further assistance. 


Q

Does it work on laptop?

By Bliss Oct-03/2017 20:25:18

A

Dear Bliss,


Thank you for your inquiry.

It is compatible with Computer,Mobile phone,Portable Media Player. 


Q

does this headset work with xbox one

By kai Sep-26/2017 20:24:38

A

Hello kai,


Connectivity: Wired 
Application: Computer,Mobile phone,Portable Media Player 

Q

Does it work with xbox one

By Ramzi Sep-20/2017 19:43:59

A

Hello Ramzi, 


The item is compatible with: Computer.

Q

Approximately How long does the shipping process take if shipping towards the west coast of america?

By Chase Williams Aug-21/2017 04:06:53

A

Hello Chase,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Does it have Bluetooth?

By Shemi Cat Aug-19/2017 04:59:42

A

Hello Shemi,


This item does not have Bluetooth.

Thank you for your inquiry.

Q

the headset looks very nice i want to buy it. can i have sound if i dont plug the usb cable? because i want to use it with my smartphone

By Mixalis Daskalakis Jun-23/2017 13:11:41

A

Hello Mixalis,
We are sorry it can't, Connectivity: Wired 

Q

funciona com o celular

By vic May-22/2017 12:37:29

A

Hello vic,


Application: Computer,Mobile phone,Portable Media Player 

Q

i can use this headphone by my mobile phone????

By Shakil AhMed Dec-28/2018 08:34:55

A

Hello Shakil, 
Sorry,you can not.

Compatible with: Computer 

Q

Does it work on ps3 or ps4?

By Hugo Fernandes Nov-30/2017 23:39:02

A

Hello Hugo,


It is just for Computers iPhone iPod Smartphone Tablet PC. 


Let me know if you need any further assistance. 


Q

Does it work on laptop?

By Bliss Oct-03/2017 20:25:18

A

Dear Bliss,


Thank you for your inquiry.

It is compatible with Computer,Mobile phone,Portable Media Player. 


Q

Does it work with xbox one

By Ramzi Sep-20/2017 19:43:59

A

Hello Ramzi, 


The item is compatible with: Computer.

Q

Does it have Bluetooth?

By Shemi Cat Aug-19/2017 04:59:42

A

Hello Shemi,


This item does not have Bluetooth.

Thank you for your inquiry.

Q

the headset looks very nice i want to buy it. can i have sound if i dont plug the usb cable? because i want to use it with my smartphone

By Mixalis Daskalakis Jun-23/2017 13:11:41

A

Hello Mixalis,
We are sorry it can't, Connectivity: Wired 

Q

Hi, what is the width of the part that goes on top of the head? I have a hook to hold a headset, I want to know if it fits, Thanks

By Ettore May-16/2017 17:40:51

A

Hello Ettore,


The width of the part that goes on top of the head is 3.3 cm.


Q

Can i pull off microphone?

By Jean franco Nov-04/2016 23:59:31

A

Hi Jean, 


You can not pull off microphone. Sorry for the inconvenience caused. Thanks so much for your understanding. 



Q

Hi, Does this headset, or any other headsets advertised on your website with Xbox one? The prices are very reasonable so I would love to buy one Thanks

By Evan Inavolu Jun-12/2016 02:48:27

A

Hello Evan,
http://www.gearbest.com/gaming-headphones/pp_358249.html

Q

where is this made and where are you guys shipping it from?

By henry Apr-08/2016 22:56:47

A

Hello henry,

Thank you for your inquiry,it is made in China,we will ship it from China.Have a nice day.


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

I have a question ... About the method of payment with western union to which account do I have to send it?

By German Biurrum Jan-12/2017 16:18:03

A

Hello German,
Our account information:<br/>First name: GUANGNI<br/>Last name: LIAO<br/>City: Shenzhen <br/>Country / Region: China <br/>Zip: 518000 <br/>NOTICE: After you pay, please tell us:<br/>(1) The sender's name<br/>(2) The exact amount you send<br/>(3) Sender's address<br/>(4)Your shipping address.<br/>(5)The 10 digit control number.<br/>(6) Your order number.<br/>(7) The country you send from.<br/>(8) The receiver's name.<br/>We will contact you after we receive your email and process your order as soon as possible.

Q

how long does it take to send it to Norway?

By dennis Jun-27/2018 18:14:02

A

Hello Dennis,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Approximately How long does the shipping process take if shipping towards the west coast of america?

By Chase Williams Aug-21/2017 04:06:53

A

Hello Chase,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

За сколько придут наушники в Ukraina ? (UA)

By Дмитрий Dec-23/2015 19:51:09

A
Hi Dmitry, the available shipping methods and shipping cost of this item from China stock to Ukraina:
Flat Rate Shipping FREE SHIPPING
Standard Shipping $43.42
Please note the actual shipping price will be shown on the order page. Thank you for your inquiry. Best Wishes for 2016. 
Q

only two simple questions: The first is: Do you ship to Argentina? the second is: what would be the cost of shipping?

By Enzo Dec-11/2015 01:36:46

A
Hi Enzo, we can deliver it to Argentina.The available shipping methods and shipping Cost of this item from China stock to Argentina at below:
Flat Rate Shipping FREE SHIPPING
Standard Shipping $39.42
Expedited Shipping $53.74
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.
Thank your for your inquiry. Have a nice day!
Q

how i see the shipping price for brazil?

By santiagosouzape Jul-08/2015 17:11:55

A
Hi, santiagosouzape  !We ship worldwide to more than 200 countries.Of course, we can ship to brazil.
Q

does this headset work with xbox one

By kai Sep-26/2017 20:24:38

A

Hello kai,


Connectivity: Wired 
Application: Computer,Mobile phone,Portable Media Player 

Q

funciona com o celular

By vic May-22/2017 12:37:29

A

Hello vic,


Application: Computer,Mobile phone,Portable Media Player 

Q

does it work with xbox 360

By Rico Sep-15/2016 23:00:29

A

Hello Rico,
It cannot  work with xbox 360 .

Q

Does it work on a ps4 this headset is just what I need

By Lewis Aug-12/2016 23:28:14

A

Hello Lewis,
This headset cannot work on a ps4 .

Q

Hi, I am from India. is there any custom duty that I have to pay for the purchase of the product?

By soumendu.gr Apr-25/2015 16:05:29

A
Hi, soumendu!
We send package all over the world.
  Taxes are charged by your local customs office control and are covered by the customer . We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable) .Please refer to http://www.gearbest.com/about/faq.html