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Customer Questions

  • All(150)
  • Product Information(71)
  • Stock Status(24)
  • Payment(4)
  • About Shipping(39)
  • Others(11)
Q

Will there be replacement batteries available for sale? I see that there are none listed at present.

By Kozmyk Mar-10/2016 19:13:55

A
Hello Kozmyk,Thank you for your inquiry. The phone only has one battery. We can check with the supplier if you can get more. For this, please go to our support center http://support.gearbest.com/ to make this request.
Q

Does this phone can be confugures in spanish lenguage?

By Mak Dec-17/2015 22:51:32

A
Hi Mak, This phone supports spanish lenguage. Please feel free to ask if you have further questions. 
Q

HI EU warehouse ships the goods to Poland?

By Paul Nov-03/2015 10:29:48

A
Hi Paul, We can ship this phone to Poland from EU warehouse. Thank you for your inquiry.
Q

How long will it take for this product to arrive from hong kong to ireland?

By rvail Oct-31/2015 12:17:25

A
Hi Rvail, Total Delivery Time = Processing Time + Packaging Time + Shipping Time We generally require between 3-5 business days to arrange shipment of orders.  The exact delivery time depends on the shipping method you choose.  1)Expedited Shipping: Around 4-7 business days to arrive. 2) Standard Shipping: Between 6-8 business days to be delivered. 3) Flat Rate Shipping: Between10-25 business days to ship to the destination.  Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html
Q

Hi, do you ship to Malta from the EU warehouse? What is the cost? Regards

By Borg Oct-21/2015 11:47:29

A
Hi Borg, we can deliver it to Malta from the EU warehouse. For your inquiry, please add the items to cart and Proceed to Checkout firstly, then fill the detail destination information when you check out. There will be Available Shipping Methods for you to choose.The delivery cost depends on the shipping method, destination country, package's weight and volume.The estimate shipping cost and total amount will be displayed for each shipping method. Thank you for your inquiry. Please feel free to ask further presale questions.
Q

Hi I am from Malta(EU). Can you ship to Malta from EU warehouse? What is the cost?

By Borg Oct-21/2015 10:15:39

A
Hi Borg, we can deliver it to Malta from EU warehouse. For your inquiry, please add the items to cart and Proceed to Checkout firstly, then fill the detail destination information when you check out. There will be Available Shipping Methods for you to choose.The delivery cost depends on the shipping method, destination country, package's weight and volume.The estimate shipping cost and total amount will be displayed for each shipping method. Thank you for your inquiry. Please feel free to ask further presale questions.  
Q

Do you ship cell phones from EU warehouse to Croatia. TKS

By zvonko zrna Oct-19/2015 11:19:20

A
Hi zvonko,  We are sorry we can not ship to Croatia from EU warehouse.
Q

I am Deji from Nigeria. Can you send to Nigeria if i want to buy this phone?

By Ayodeji Oct-17/2015 10:29:34

A
Hi Ayodeji,  We can ship to Nigeria.
Q

Hi. I would like to buy the Elephone p6000 from the EU warehouse, but I'm interested in the white one, not the black. When do you restock it?

By Gogamer Oct-14/2015 14:39:07

A
Hi Gogamer, We are sorry the white one will not available.
Q

EU warehouse ships the goods to Belarus?

By EVGENY Oct-08/2015 22:53:30

A
Hi EVGENY, We can not ship to Belarus from EU warehouse.