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Customer Questions & Answers

  • All(26)
  • Product Information(6)
  • Stock Status
  • Payment(3)
  • About Shipping(15)
  • Others(1)
Q

Hi, Do you ship to the UK and will the product work with the coins that I have? Thanks.

By Shona Nov-10/2016 19:22:13

A

Hello Shona,


Thank you for your inquiry.

For the shipping, Please refer to this link:http://www.gearbest.com/about/shipping-methods.html

Please provide detail model number of your coins, So we can check it for you. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

What type of battery does it run on?

By Soua Aug-28/2016 00:18:45

A

Hello,

Thanks for your e-mail.

Battery: 2 x AA battery (not included).

Q

hi is it have that speak panda englis version not china?

By jurica Jul-16/2016 20:05:07

A

Hi,jurica

Thanks for your inquiry.

The speak panda is Chinese version.

It speaks "Ni Hao"means"Hello"and"Xie Xie"means"Thank You".

Q

Hello, can i order it in the black & white thanks

By gail Jul-13/2016 06:40:15

A

Hello gail,
Thanks for your inquiry. It is not available in black & white.

Q

Hi, The coins must be magnetic? some coins in Germany were not... Thanks!

By Florian Jun-15/2016 09:55:21

A

Hello Florian,
No, it accepts virtually all coins. Please feel free to ask if you have any further pre-sale questions.

Q

Hi, do you guyz ship to Malaysia?

By Keith Jun-02/2016 08:29:19

A

Hello Keith, 
We ship everywhere in the world from the CN warehouse. Thanks for your attention.

Q

hi, how much to ship this to belgium? gz

By Tim May-02/2016 19:11:33

A

Hello Tim,                                                                                                                                                                                                                 You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.  
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.  

Q

Ya lo he comprado. ¿Cuánto tarda en llegar?

By Cristina Feb-18/2016 11:30:07

A

Hi,

Total Delivery Time = Processing Time + Packaging Time + Shipping Time

We generally require between 3-5 business days to arrange shipment of orders. 

The exact delivery time depends on the shipping method you choose. 

1) Expedited Shipping: Around 4-7 business days to arrive.

2) Standard Shipping: Between 6-8 business days to be delivered.

3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 

Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html


Q

Me gustaría saber cual es el precio en Euros

By cristina Feb-16/2016 14:01:05

A

Hello cristina,

Many thanks for your recent inquiry. The prices are in US dollars.You can choose the currency in the right top of the website.If you can not find your currency,

please use following exchanging tool, the link is http://www.xe.com.

If you pay by Paypal and credit card your money will be automatically  converted.

 


Q

Hello, Is the Mischief Saving Box manufactured in China or in the USA? Thanks and Regards, Raghu

By Raghu Jan-31/2016 17:37:15

A
Hi Raghu, 
It is manufactured in China. Please feel free to ask if you have further pre-sale questions. Hope you enjoy shopping here with us.
Q

Hi, Do you ship to the UK and will the product work with the coins that I have? Thanks.

By Shona Nov-10/2016 19:22:13

A

Hello Shona,


Thank you for your inquiry.

For the shipping, Please refer to this link:http://www.gearbest.com/about/shipping-methods.html

Please provide detail model number of your coins, So we can check it for you. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

What type of battery does it run on?

By Soua Aug-28/2016 00:18:45

A

Hello,

Thanks for your e-mail.

Battery: 2 x AA battery (not included).

Q

hi is it have that speak panda englis version not china?

By jurica Jul-16/2016 20:05:07

A

Hi,jurica

Thanks for your inquiry.

The speak panda is Chinese version.

It speaks "Ni Hao"means"Hello"and"Xie Xie"means"Thank You".

Q

Hello, can i order it in the black & white thanks

By gail Jul-13/2016 06:40:15

A

Hello gail,
Thanks for your inquiry. It is not available in black & white.

Q

Hi, The coins must be magnetic? some coins in Germany were not... Thanks!

By Florian Jun-15/2016 09:55:21

A

Hello Florian,
No, it accepts virtually all coins. Please feel free to ask if you have any further pre-sale questions.

Q

Hello, Is the Mischief Saving Box manufactured in China or in the USA? Thanks and Regards, Raghu

By Raghu Jan-31/2016 17:37:15

A
Hi Raghu, 
It is manufactured in China. Please feel free to ask if you have further pre-sale questions. Hope you enjoy shopping here with us.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Ya lo he comprado. ¿Cuánto tarda en llegar?

By Cristina Feb-18/2016 11:30:07

A

Hi,

Total Delivery Time = Processing Time + Packaging Time + Shipping Time

We generally require between 3-5 business days to arrange shipment of orders. 

The exact delivery time depends on the shipping method you choose. 

1) Expedited Shipping: Around 4-7 business days to arrive.

2) Standard Shipping: Between 6-8 business days to be delivered.

3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 

Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html


Q

Me gustaría saber cual es el precio en Euros

By cristina Feb-16/2016 14:01:05

A

Hello cristina,

Many thanks for your recent inquiry. The prices are in US dollars.You can choose the currency in the right top of the website.If you can not find your currency,

please use following exchanging tool, the link is http://www.xe.com.

If you pay by Paypal and credit card your money will be automatically  converted.

 


Q

hola me podrias explicar como puedo hacer el pago por el producto de panda bank vivo en peru - lima

By rodolfo Dec-27/2015 19:08:13

A
Hi Rodolfo,GearBest primarily uses PayPal to process secure online payments. We can only accept payment in advance. For detailed explanation about our payment options, please see: http://www.gearbest.com/about/payment-methods.html  If the total amount more than 300usd, we also can accept payment by western union. The exchange rate on our website is different from paypal or other payment terms. You can select another currency in the top right button on our website and check the product value. Thank you for your inquiry. Best Wishes for 2016. 
Q

Hi, do you guyz ship to Malaysia?

By Keith Jun-02/2016 08:29:19

A

Hello Keith, 
We ship everywhere in the world from the CN warehouse. Thanks for your attention.

Q

hi, how much to ship this to belgium? gz

By Tim May-02/2016 19:11:33

A

Hello Tim,                                                                                                                                                                                                                 You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.  
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.  

Q

Do you ship to Ireland?? I want that Panda!!! :)

By Karmie McCormack Jan-18/2016 10:41:47

A
Hi Karmie ,
We send package worldwide and it can be shipped to Ireland. Please feel free to ask if you have further pre-sale questions. Hope you enjoy shopping here with us.
Q

Hi, I'm interested in buying your product, tell me how much it would cost to Peru sending with tracking number, thanks

By Jhony Fuertes Jan-06/2016 18:43:26

A
Hi Jhony,please add the items to cart and Proceed to Checkout, then fill the detail destination information. You will see the Available Shipping Methods, Estimated Shipping Time and Insurance when you check out. The delivery cost depends on the shipping method, destination country, package's weight and volume.The Shipping Cost and Grand Total amount will be displayed for each shipping method. Please kindly note that the exchange rate on our website is different from paypal or other payment terms. You can select another currency in the top right button on our website and check the product value.  And you can pay it in USD or other currency. Thank you for your inquiry. Please feel free to ask further pre-sales questions.
Q

Do you ship to India?

By Puneet Agarwal Jan-03/2016 06:59:04

A
Hi,
We can ship to India. We hope you enjoy shopping here with us.
Q

Mennyit kell fizetnem összesen,és utánvéttel lehet rendelni ?

By Barkóczi Lívia Dec-20/2015 20:40:02

A
Hi Barkóczi, please add the items to cart and Proceed to Checkout, then fill the detail destination information. You will see the Available Shipping Methods, Estimated Shipping Time and Insurance when you check out. The Shipping Cost and Grand Total amount will be displayed for each shipping method. GearBest primarily uses PayPal to process secure online payments. Through PayPal, we accept MasterCard, VISA, American Express, Discover, and bank transfer (debit card).We can only accept payment in advance. You can use one of our secure payment methods to pay for your order. For detailed explanation about our payment options, please see: http://www.gearbest.com/about/payment-methods.html 

Q

Hacen envios a Peru-Lima. Quisiera saber el precio y cuanto tiempo se demora en llegar el producto. Gracias.

By Jennifer Dec-13/2015 05:16:59

A
Hi Jennifer,
We can ship this item to Peru-Lima.
Available Shipping Methods   Estimated Shipping Time         Shipping Cost (weight:0.5 kg)
Flat Rate Shipping          10 - 25 business days                 $0.00 (18% off)
Standard Shipping           6 - 8 business days                   $30.95 (26% off)
Expedited Shipping          4 - 7 business days                   $36.11 (35% off)
Q

Is shipping available to South Africa? And still free? Thanks in advance.

By Bruce Dec-02/2015 10:00:30

A
Hi Bruce,
We can ship to South Africa.
Flat Rate Shipping FREE SHIPPING
Expedited Shipping $36.11
Q

do you ship in Canada?

By Elvira Nov-30/2015 14:49:23

A
Hi Elvira,
We can ship to Canada. We hope you enjoy shopping here with us.   
Q

this can be shipped to new zealand?

By bradley Nov-22/2015 07:19:39

A
Hi Bradley,
This can be shipped to new zealand. Thank you for your inquiry.
Q

will this get to ct in time for Christmas if I order right now?

By carlie page Dec-15/2015 04:39:41

A
Hi Carlie, the exact delivery time depends on the shipping method you choose. The estimated shipping time(excluding non-working days): 1,Flat Rate Shipping: 10 - 45 business days.  2,Standard Shipping:7-25 working days.  3, Expedited Shipping:3-15 working days.  Generally we need  4-10 business days(excluding non-working days) for processing your order.  Total Delivery Time = Processing Time + Packaging Time + Shipping Time  For a detailed explanation about each shipping method, destinations and approximate delivery times, please see: http://www.gearbest.com/about/shipping-methods.html?jkjl Thank you for your inquiry.  Please feel free to ask further presale questions.