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Customer Q&A

  • All(36)
  • Product Information(28)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others(5)
Q

this product works with bluetooth ?

By mohamed mahassine May-10/2018 20:32:43

A

Hello Customer,

It doesn't work with bluetooth.

Q

Does it come with the phone holder? Thanks

By Mitchell Apr-27/2018 13:13:35

A

Dear Mitchell,


Package Contents: 1 x Smartphone Tripod Stand

   


Q

Hello there. Is there cash on delivery for this product? Also is it compatible for Iphone 7 ? Please reply at the earliest.

By Carlin Sep-16/2017 14:15:51

A

Hello Carlin,
Do you refer to the other fee in the shipping of the item.

Please note that the customer is responsible for the customs tax, but  we are unable to predit it.

If you want to gain detailed information, you can conatct local post office to check it.

Besides, the item is compatible with iPhone / Samsung / HTC / Sony / Huawei.

Please rest assured.

Q

Hello. I d like to ask you when they arrive?

By Tamara Aug-02/2017 18:31:12

A

Hello Tamara,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Esse suporte para o celular vem junto com o tripé? (Does this holder for the cell phone come with the tripod? )

By Marco Antonius Nunes Froes Jul-06/2017 03:23:18

A

Hello Marco, 
Package Contents: 1 x Smartphone Tripod Stand

Please feel free to ask if you have further pre-sale questions.

Q

Hello. This camera http://www.gearbest.com/action-cameras/pp_265287.html comes with a tripod mounter adapter, is it compatible with this octopus? Best Regards.

By Bruno Jun-28/2017 15:51:20

A

Hello Bruno,


No. It is not compatible.

Thank you for your inquiry.

Q

Is compatible with asus zenfone 3 5.5???

By Ruben Jun-17/2017 07:30:17

A

Hello Ruben, 
Thanks for your inquiry.

Compatible with: SAMSUNG,HTC,Nokia,Blackberry,Sony,HTC One M9,iPhone 4,iPhone 4S,iPhone 5,Universal,Samsung S6,iPhone 6,iPhone 6 Plus 

Please note that it can't compatible with asus zenfone 3 5.5

Q

Will it fit a LG G4?

By Riley May-13/2017 21:20:57

A

Hello Riley, 


Mainly Compatible with: SAMSUNG,HTC,Nokia,Blackberry,Sony,HTC One M9,iPhone 4,iPhone 4S,iPhone 5,Universal,Samsung S6,iPhone 6,iPhone 6 Plus 

Q

mozeli na LG K8

By Kerim TV May-06/2017 11:59:28

A

Hello Kerim, 
Mainly Compatible with: SAMSUNG,HTC,Nokia,Blackberry,Sony,HTC One M9,iPhone 4,iPhone 4S,iPhone 5,Universal,Samsung S6,iPhone 6,iPhone 6 Plus 

Q

How many centimeters is the tripod?

By Adrian Apr-27/2017 15:13:15

A

Hello Adrian,

Product size (L x W x H): 16.00 x 3.50 x 3.50 cm / 6.29 x 1.38 x 1.38 inches 

Q

this product works with bluetooth ?

By mohamed mahassine May-10/2018 20:32:43

A

Hello Customer,

It doesn't work with bluetooth.

Q

Hello. I d like to ask you when they arrive?

By Tamara Aug-02/2017 18:31:12

A

Hello Tamara,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Esse suporte para o celular vem junto com o tripé? (Does this holder for the cell phone come with the tripod? )

By Marco Antonius Nunes Froes Jul-06/2017 03:23:18

A

Hello Marco, 
Package Contents: 1 x Smartphone Tripod Stand

Please feel free to ask if you have further pre-sale questions.

Q

Hello. This camera http://www.gearbest.com/action-cameras/pp_265287.html comes with a tripod mounter adapter, is it compatible with this octopus? Best Regards.

By Bruno Jun-28/2017 15:51:20

A

Hello Bruno,


No. It is not compatible.

Thank you for your inquiry.

Q

Is compatible with asus zenfone 3 5.5???

By Ruben Jun-17/2017 07:30:17

A

Hello Ruben, 
Thanks for your inquiry.

Compatible with: SAMSUNG,HTC,Nokia,Blackberry,Sony,HTC One M9,iPhone 4,iPhone 4S,iPhone 5,Universal,Samsung S6,iPhone 6,iPhone 6 Plus 

Please note that it can't compatible with asus zenfone 3 5.5

Q

Will it fit a LG G4?

By Riley May-13/2017 21:20:57

A

Hello Riley, 


Mainly Compatible with: SAMSUNG,HTC,Nokia,Blackberry,Sony,HTC One M9,iPhone 4,iPhone 4S,iPhone 5,Universal,Samsung S6,iPhone 6,iPhone 6 Plus 

Q

mozeli na LG K8

By Kerim TV May-06/2017 11:59:28

A

Hello Kerim, 
Mainly Compatible with: SAMSUNG,HTC,Nokia,Blackberry,Sony,HTC One M9,iPhone 4,iPhone 4S,iPhone 5,Universal,Samsung S6,iPhone 6,iPhone 6 Plus 

Q

How many centimeters is the tripod?

By Adrian Apr-27/2017 15:13:15

A

Hello Adrian,

Product size (L x W x H): 16.00 x 3.50 x 3.50 cm / 6.29 x 1.38 x 1.38 inches 

Q

Will this work with any phone?

By Rowanschaack Apr-24/2017 16:48:21

A

Hello,


This item is Compatible with: SAMSUNG,HTC,Nokia,Blackberry,Sony,HTC One M9,iPhone 4,iPhone 4S,iPhone 5,Universal,Samsung S6,iPhone 6,iPhone 6 Plus 

Q

Hello, Is the phone holder included? And will the Xiaomi Redmi Note 3 fit in it? Thanks in advance!

By Toldo Apr-16/2017 21:32:31

A

Hello Toldo,

The phone holder is included.

Mainly Compatible with: SAMSUNG,HTC,Nokia,Blackberry,Sony,HTC One M9,iPhone 4,iPhone 4S,iPhone 5,Universal,Samsung S6,iPhone 6,iPhone 6 Plus

Sorry that there is no Xiaomi phone.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

How many days it come to turkey?

By Yasin Nov-11/2016 22:54:21

A

Hi Yasin,


Here is the shipping details to turkey. 

Unregistered Air Mail    15 - 35 business days    FREE SHIPPING    

Registered Air Mail    15 - 32 business days    $1.84    

Priority Line    7 - 15 business days    $10.94    

Expedited Shipping    3 - 7 business days    $23.99    

Thanks so much for your attention. 


Q

Is it compatibile with LG Magna ??

By ado Aug-26/2016 19:35:25

A

Hello ado,

This item is compatibile with LG Magna. Thanks for your attention.

Q

Hello there. Is there cash on delivery for this product? Also is it compatible for Iphone 7 ? Please reply at the earliest.

By Carlin Sep-16/2017 14:15:51

A

Hello Carlin,
Do you refer to the other fee in the shipping of the item.

Please note that the customer is responsible for the customs tax, but  we are unable to predit it.

If you want to gain detailed information, you can conatct local post office to check it.

Besides, the item is compatible with iPhone / Samsung / HTC / Sony / Huawei.

Please rest assured.

Q

Hey! My name is Robert better knowned as RedZoneRobert on youtube. i do tech & microphone reviews on my youtube page that has over 15.000 subscribers. if you could give me this for free then i will share it on my social medias and make a review of it on my channel! Thank You! -Robert

By Robert Kolbeins Feb-01/2017 21:05:36

A

Hello Robert, 

Thank you for your inquiry.

Many thanks for your recent inquiry. Please just send an email to charles1@gearbest.com, and our related colleague will contact you about this in details within 48 Hours 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Is the telephone extras included in the box?

By Yasin Nov-21/2016 13:18:27

A

Hello Yasin,
Package Contents: 1 x Smartphone Tripod Stand

Have a nice day!

Q

Dear Sir Or Madam My name is Sammy i am a product reviewer and i am also a Youtuber. I am really interested in your product and i want to review it. I am very good a describing and reviewing products. I was wondering if you were as so kind to please provide me with your product for a review for Gearbest or if really liked the product i will do a review on Youtube. For Your product review i will : -I will give a good long paragraph or so on how good the product is. (on Gearbest) (100% willl be done) -I will give advise on how it can be improved (100% will be done) -I will tell its Pro's And Cons (100% will be done) -If i really like the product then i will do a review on my channel (If the product is really like) -On my YouTube Channel i will unbox the product and give a shout out to you and also give product links (100% will be done) If you are interested in this offer of sponsorship then please reply to this or email me on samtube252@gmail.com. Thanks For Your Time, Sammy.

By Sammy Ibrahimi Sep-04/2016 11:31:59

A

Hello Sammy,
You just need to contact youtube@gearbest.com.

Q

Is this compatible with Samsung Galaxy Trend Plus?

By Vuki Aug-20/2016 19:54:54

A

Hello Vuki,
Yes,this is compatible with Samsung Galaxy Trend Plus. Please feel free to order after reviewing it.  
Let me know if you need more assistance.