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Customer Questions & Answers

  • All(24)
  • Product Information(21)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others(1)
Q

Why does this device have a forward facing IR diode? Can it send IR commands?

By Jon M Feb-09/2018 00:52:24

A

Hello Jon,


We are sorry that the item is unable to support the functions.


Q

Works with Xbox One?

By Samuel Nov-28/2017 11:34:41

A

Hello Samuel,

It is just for Windows / Mac OS / Linux / Android. 

Let me know if you need any further assistance. 


Q

Can it 'power on' my X96 android box? Or is infrared required?

By Franc Nov-15/2017 12:46:19

A

Hello Franc,


Yes, it can be used for Windows / Mac OS / Linux / Android. 

Let me know if you need any further assistance. 


Q

This control has a hole in the bottom, is it the microphone?

By Manassés Gonçalves Aug-17/2017 22:49:05

A

Hello Manassés,

No, there is no microphone in this item.

Thank you for your inquiry.

Q

Can device work on bluetooth without the receiver? How do I pair? I don't see a pair button on remote.

By Mark Aug-04/2017 01:41:17

A

Hello Mark,

Sorry, the item doesn't support Bluetooth.

You can only pair it via receiver and there is detail pair information in the manual.

Q

Does the cursor that appears on the screen move only with the arrows or can it move by directing the remote control towards the screen?

By Lavialle Jul-08/2017 16:24:23

A

Hello Lavialle,

Both are ok, you can change it by click the button and you can refer to here http://prntscr.com/fterb5 

Q

My friend has a similar product and says that you need a windows driver for the QWERTY keyboard. Does it come with one?

By Casey Jun-19/2017 21:09:08

A

Hello Casey, 
Thanks for your inquiry.


Package Contents: 1 x C120 All-in-One 2.4GHz Air Mouse + QWERTY Keyboard + Remote Controller, 1 x Receiver, 1 x USB Cable, 1 x English User Manual

Q

Hello, does it support any smart tv and do you have stock on hand for now? Thanks.

By Nipo Apr-02/2017 16:43:50

A

Hello Nipo,
The item is in stock now,but it does not support smart tv and it is for Windows / Mac OS / Linux / Android. 

Q

How do we do capital letters with this keyboard?? I saw on key that the upper selection is all special caracters and I don't see the touch "cap".

By Saula Mar-25/2017 02:20:57

A

Hello Saula,
The button " FN + Tab" can do capital letters.

Q

Does this air mouse come with a charging cable? Thank you! William Blackburn

By William Blackburn Mar-21/2017 21:41:00

A

Hello William,

Package Contents

Package Contents: 1 x C120 All-in-One 2.4GHz Air Mouse + QWERTY Keyboard + Remote Controller, 1 x Receiver, 1 x USB Cable, 1 x English User Manual    


Q

Why does this device have a forward facing IR diode? Can it send IR commands?

By Jon M Feb-09/2018 00:52:24

A

Hello Jon,


We are sorry that the item is unable to support the functions.


Q

Works with Xbox One?

By Samuel Nov-28/2017 11:34:41

A

Hello Samuel,

It is just for Windows / Mac OS / Linux / Android. 

Let me know if you need any further assistance. 


Q

Can it 'power on' my X96 android box? Or is infrared required?

By Franc Nov-15/2017 12:46:19

A

Hello Franc,


Yes, it can be used for Windows / Mac OS / Linux / Android. 

Let me know if you need any further assistance. 


Q

This control has a hole in the bottom, is it the microphone?

By Manassés Gonçalves Aug-17/2017 22:49:05

A

Hello Manassés,

No, there is no microphone in this item.

Thank you for your inquiry.

Q

Can device work on bluetooth without the receiver? How do I pair? I don't see a pair button on remote.

By Mark Aug-04/2017 01:41:17

A

Hello Mark,

Sorry, the item doesn't support Bluetooth.

You can only pair it via receiver and there is detail pair information in the manual.

Q

Does the cursor that appears on the screen move only with the arrows or can it move by directing the remote control towards the screen?

By Lavialle Jul-08/2017 16:24:23

A

Hello Lavialle,

Both are ok, you can change it by click the button and you can refer to here http://prntscr.com/fterb5 

Q

My friend has a similar product and says that you need a windows driver for the QWERTY keyboard. Does it come with one?

By Casey Jun-19/2017 21:09:08

A

Hello Casey, 
Thanks for your inquiry.


Package Contents: 1 x C120 All-in-One 2.4GHz Air Mouse + QWERTY Keyboard + Remote Controller, 1 x Receiver, 1 x USB Cable, 1 x English User Manual

Q

Hello, does it support any smart tv and do you have stock on hand for now? Thanks.

By Nipo Apr-02/2017 16:43:50

A

Hello Nipo,
The item is in stock now,but it does not support smart tv and it is for Windows / Mac OS / Linux / Android. 

Q

How do we do capital letters with this keyboard?? I saw on key that the upper selection is all special caracters and I don't see the touch "cap".

By Saula Mar-25/2017 02:20:57

A

Hello Saula,
The button " FN + Tab" can do capital letters.

Q

Does this air mouse come with a charging cable? Thank you! William Blackburn

By William Blackburn Mar-21/2017 21:41:00

A

Hello William,

Package Contents

Package Contents: 1 x C120 All-in-One 2.4GHz Air Mouse + QWERTY Keyboard + Remote Controller, 1 x Receiver, 1 x USB Cable, 1 x English User Manual    


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Do you provide international tracking code for this product?

By Popovic Veljko Mar-11/2017 10:05:50

A

Hello Popovic,

Thank you for your inquiry.

If you choose registered air mail and expedited shipping, then you will have an international tracking code. Please check this link for the shipping reference: http://prntscr.com/eiwwk9 

Please feel free to contact us if further questions.Thank you for your attention.


Q

Doesn't state where it ships from is it EU or China if China no thanks

By keith Jul-02/2016 00:10:33

A

Hello keith,
This item will be shipped out from China .

Q

Does this have a caps lock as I do not see one on product.How then do you type in capital. Pressing Shift works only with other characters displayed.

By mohamed Jun-01/2015 18:54:46

A
Hi Mohamed,
Yes, you can type in capital with this keyboard. Just press FN+tab to switch. Thank you for your inquiry. Have a nice day!