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Customer Questions

  • All(27)
  • Product Information(15)
  • Stock Status(4)
  • Payment(1)
  • About Shipping(6)
  • Others(1)
Q

When it is going to be stock available for the Phantom 3 Advanced? I am very interested in buying it. Thank you

By Borja May-19/2017 16:29:45

A
Hello, BorjaMany thanks for the inquiry.Sorry, the item is out of stock and can not be sold anymore.Please check out our other amazing items here: http://www.gearbest.com/new-products/   Grab our best deals here: http://www.gearbest.com/gadget-deals.html Please feel free to contact us if you have additional questions. 
Q

извините, не правильно сформулировал вопрос. меня интересует характеристики видео камеры. Спасибо

By Vladimir Mar-06/2017 05:49:03

A
EPIC AERIAL VIDEO2.7K video 12 million pixelsIntegrated integrated camera can achieve 30 frames per second, 2.7K HD video 12 megapixel static photo shoot, built-in precision sensor, the picture is more vivid and rich.FOV 94 ° 20 mm (35 mm format equivalent)F / 2.8 focal point infinityVideo resolutionFHD: 1920x1080p 24/25/30/48/50/60HD: 1280x720p 24/25/30/48/50/602.7K: 2704 x1520p 24/25/30 (29.97)
Q

Please, with the 318 € price, when can you ship to Spain. It will be aviable to ship to spain?. I'm going tu buy it if you ship to Spain

By James Jan-22/2017 19:57:18

A
Hello James, Thank you for your inquiry.For your reference:http://prntscr.com/dz3kc1. Thank you, Let me know if you need any help.Have a nice day!
Q

bonjour, pourquoi la différence de prix est si importante entre entrepôt US et chine ? Merci.

By seb Jan-22/2017 19:01:09

A
Hello ANGELO, Thank you for your inquiry.The cost of these warehouses are different.Thank you, Let me know if you need any help.Have a nice day!
Q

hello. what shipping operator do you use for US shippments?

By mike Jan-21/2017 00:17:55

A
Hello mike, Thank you for your inquiry.For your reference:http://prntscr.com/dydcdcDifferent shipping methods correspond to different shipping operators. Thank you, Let me know if you need any help.Have a nice day!
Q

I've read several reports where arm cracks have been found near the motor. Does it have the anticracks frame? As far as I know DJI released a new reinforced version of the frame in order to avoid this problem. Regards

By Diego Jan-19/2017 17:18:42

A
Hello Diego, This is original DJI. We have professional team to check it before shipping out.
Q

el precio se maneja en dolares o renminbi

By Juan Jan-17/2017 02:08:31

A
Hello Juan, Usted puede pagar en DÓLARES o en otras divisas. Por favor seleccione la moneda en la parte superior el botón de la derecha en nuestro sitio web. Por favor, tenga en cuenta que el tipo de cambio en nuestro sitio web es diferente a la de paypal o de otras condiciones de pago. Puede seleccionar otra moneda en la parte superior el botón de la derecha en nuestra página web y compruebe el valor del producto. Y se puede pagar en DÓLARES o en otras divisas. Gracias por su consulta. Por favor, siéntase libre de pedir más de pre-venta de preguntas.
Q

Is this product an original DJI Phantom 3 Advanced or is just a copy? Does it have official warranty in DJI Europe? Thanks in advance.

By Diego Jan-16/2017 21:27:41

A
Hi Diego,Thank you for your inqquiry.Yes, it is the original DJI Phantom 3 Advanced.For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html Have a nice day!
Q

Buenas me quiero presentar mellamo Juan Esteban verá Rodríguez soy youtuber les quería decir si me pueden mandar por primera vez gadgest cámaras hoverboard etc y computadoras loll y yo las presentaría en el canal de Youtube y les haría patrocinio a gearbest espero pronta respuesta

By Juanes Jan-07/2017 01:39:33

A
Hi Juanes,Many thanks for your recent inquiry. Please just send an email to charles1@gearbest.com, and our related colleague will contact you about this in details within 48 Hours.
Q

In the previous question of Philip Newman (Sep-01-2016), your answer is "It can up to 2.7K when you only take pictures." In the DJI website the video recordig modes are (http://www.dji.com/products/compare-phantom): 2.7K: 2704 x1520p 24/25/30 (29.97) FHD: 1920x1080p 24/25/30/48/50/60 HD: 1280x720p 24/25/30/48/50/60 What is right?

By Patrick GROUSSET Dec-23/2016 23:35:45

A
Hello Patrick,Static photography can be achieved 2.7k, when the actual use of record only 1080p, taking photos and make video record, the pixel is completely different;