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Customer Questions & Answers

  • All(94)
  • Product Information(85)
  • Stock Status(3)
  • Payment
  • About Shipping(2)
  • Others(4)
Q

Hello, is K8 compatible with my android phone 4.2.2 ?

By Eladio May-04/2018 12:31:53

A

Dear Eladio,


It is compatible with Android smart phones.

Q

Hi This Watch is Waterproof Please Tell i am waiting for your Reply. Thank You.

By Arshad Ali Khan Apr-23/2016 11:29:44

A

Hello, 

It is not a waterproof watch.

Best Regards


Q

can I answer calls over bluetooth on the watch from a Windows Phone? (nokia lumnia 625) And is it also posible when a simcard is inserted in the watch for independable use.

By marnick Jan-03/2016 15:42:21

A
Hi marnick,
We are sorry this item is not compatible with windows phone. You can insert sim card on the watch to use it as independent watch phone. Please feel free to ask if you have further questions. 
Q

Does this product support Korean ? or Can I Korean support through the app ?

By goni Dec-30/2015 07:17:09

A
Hi goni ,
The watch does not support Korean.
Q

Is the smartwatch support google Play Store?

By Yiannis Koukoutsis Dec-29/2015 14:16:05

A
Hi Yiannis,
The watch support google Play Store.
Q

do you price match?

By Nicolas Dec-16/2015 02:29:10

A
Hi Nicolas, for your inquiry, please click the Price Match button on the product webpage and fill in the short form. We will work with our suppliers to price match or provide an even better deal. Price match requested products are handled by professional sourcing satffs. If the reported product is identical to the Gearbest product, and a lower delivered priced source is found, we will price match within 48 hours(Mon-Fri) to give you the best deal. Thank you for your kind understanding. Please feel free to ask further presale questions.

Q

Is the watch compatible with the latest iPhone?

By Frank Dec-08/2015 04:17:58

A
Hi Frank,
The item is not compatible with iPhone. Please feel free to ask if you have further questions. 
Q

Could you sell the back lid and the battery of this model though it is from Japan?

By Toshio Naito Nov-14/2015 05:39:15

A
Hi Toshio, I am sorry to inform you that we don't have the battery and back lid for this item to sell on our website.  Thank you for your kind understanding. Please feel free to ask further presale questions.
Q

is the watch support waterproof

By Muhnna Nov-07/2015 09:30:31

A
Hi Muhnna,
This item is not waterproof. Please feel free to ask if you have further questions. 
Q

Can you support Korean language in K8?

By Wonil Yoo Oct-23/2015 14:06:29

A
Hi Wonil,
This item does not support Korean language. Please feel free to ask if you have further questions. 
Q

Hello, is K8 compatible with my android phone 4.2.2 ?

By Eladio May-04/2018 12:31:53

A

Dear Eladio,


It is compatible with Android smart phones.

Q

Hi This Watch is Waterproof Please Tell i am waiting for your Reply. Thank You.

By Arshad Ali Khan Apr-23/2016 11:29:44

A

Hello, 

It is not a waterproof watch.

Best Regards


Q

can I answer calls over bluetooth on the watch from a Windows Phone? (nokia lumnia 625) And is it also posible when a simcard is inserted in the watch for independable use.

By marnick Jan-03/2016 15:42:21

A
Hi marnick,
We are sorry this item is not compatible with windows phone. You can insert sim card on the watch to use it as independent watch phone. Please feel free to ask if you have further questions. 
Q

Does this product support Korean ? or Can I Korean support through the app ?

By goni Dec-30/2015 07:17:09

A
Hi goni ,
The watch does not support Korean.
Q

Is the smartwatch support google Play Store?

By Yiannis Koukoutsis Dec-29/2015 14:16:05

A
Hi Yiannis,
The watch support google Play Store.
Q

Is the watch compatible with the latest iPhone?

By Frank Dec-08/2015 04:17:58

A
Hi Frank,
The item is not compatible with iPhone. Please feel free to ask if you have further questions. 
Q

is the watch support waterproof

By Muhnna Nov-07/2015 09:30:31

A
Hi Muhnna,
This item is not waterproof. Please feel free to ask if you have further questions. 
Q

Can you support Korean language in K8?

By Wonil Yoo Oct-23/2015 14:06:29

A
Hi Wonil,
This item does not support Korean language. Please feel free to ask if you have further questions. 
Q

iphone compatible??? do you have an app??

By Eduardo C. Oct-23/2015 04:47:48

A
Hi Eduardo,
The item is not compatible with iPhone. Please feel free to ask if you have further questions. 
Q

Is this watch water proof , if yes to what extent

By Manish Sep-30/2015 04:22:25

A
Hi Manish,
This item is not waterproof. Please feel free to ask if you have further questions. 
Q

Do you have this smartwatch in stock now? If I order now, when it wil be surely shipped?

By CD Oct-07/2015 17:59:39

A
Hi CD, 
We are delighted to inform you that the item is in stock and is available for purchase.
Q

Excuse me, they have stock ?

By llego_tu_papi_2 Sep-04/2015 19:20:18

A
Hi llego_tu_papi_2, this item is in stock. Thank your for your inquiry. Please feel free to ask if you have further questions. 
Q

Hi, I just want to know if this is in stock. Thank U Casper

By Casper Jun-09/2015 20:26:12

A
Hi, Casper  !
We are delighted to inform you that the item is in stock and is available for purchase.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Could you sell the back lid and the battery of this model though it is from Japan?

By Toshio Naito Nov-14/2015 05:39:15

A
Hi Toshio, I am sorry to inform you that we don't have the battery and back lid for this item to sell on our website.  Thank you for your kind understanding. Please feel free to ask further presale questions.
Q

I wonder if you can ship this item (watch phone K8 Android) directly to my country (Guatemala) and how much does it cost.

By Mario Lucero May-25/2015 16:19:14

A
Hi,Mario  ! 
Delivery cost depends on the shipping method (the frat rate shipping is free shipping) that is selected and weight, along with the shipping time and the destination country.
Please add all the items to cart, and then choose the country you want the order to be shipped to. 
The estimate shipping cost and total amount will be displayed for each shipping method.
Q

do you price match?

By Nicolas Dec-16/2015 02:29:10

A
Hi Nicolas, for your inquiry, please click the Price Match button on the product webpage and fill in the short form. We will work with our suppliers to price match or provide an even better deal. Price match requested products are handled by professional sourcing satffs. If the reported product is identical to the Gearbest product, and a lower delivered priced source is found, we will price match within 48 hours(Mon-Fri) to give you the best deal. Thank you for your kind understanding. Please feel free to ask further presale questions.

Q

hi a'm ton l com from the nederland I have to pay import duty, if so how much. I can also find a metal wrist band. and this is also unlocked free and my sim card can in this watch     best regards ton

By ton Aug-19/2015 20:54:20

A
Hi ton,
1.This watch is unlocked,you can use your sim card in this watch.
2.We could not sure the amount of the custom duty. Taxes are charged by your local customs office control and are covered by the customer . We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable) .Please refer to http://www.gearbest.com/about/faq.html 
We hope you enjoy shopping here with us.
Q

What app do I download to get this watch to Sync with my Samsung S5? I want messages, music and other notifications to be pushed to my watch. Please advise what app to download Thanks

By Jonathan Jul-06/2015 14:43:22

A
Hi,Jonathan!
You need to scan the QR on the package of the watch to download app.
Q

dose it have sleep monitoring

By Anthony Jun-16/2015 05:14:49

A
Hi,Anthony!
This watch has sleep monitoring.