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Customer Questions

  • All(96)
  • Product Information(52)
  • Stock Status(3)
  • Payment(5)
  • About Shipping(25)
  • Others(10)
Q

IIs there an instruction manual to download for the LANDVO L500S

By M.Legg Feb-17/2017 10:21:33

A
Hello M.Legg, There is an English Manual in the package.Thanks for your inquiry.
Q

Sono disponibili batterie di ricambio? Come posso acquistarle?

By Massimo Apr-06/2016 08:49:55

A
Hello Massimo,Thank you for your inquiry. The phone only has one battery. We can check with the supplier if you can get more. For this, please go to our support center http://support.gearbest.com/ to make this request.
Q

do you have some cells in existence still? if it so, how many days does the shiping late?, is the cellphone unlocked?

By Carlos Morita Mar-01/2016 05:09:00

A
Hi ,We are pleased to inform it is available for purchase.It is unlocked.Total Delivery Time = Processing Time + Packaging Time + Shipping TimeWe generally require between 3-5 business days to arrange shipment of orders. The exact delivery time depends on the shipping method you choose. 1) Expedited Shipping: Around 4-7 business days to arrive.2) Standard Shipping: Between 6-8 business days to be delivered.3) Flat Rate Shipping: Between10-25 business days to ship to the destination. Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html
Q

are this phone shipping to morocco ? and this phone is unlocked or not ? & thank you

By rabie charaka Nov-12/2015 19:18:21

A
Hi Rabie, we can deliver it to Morocco. Please kindly refer to the supported frequency of this item. You need to ensure local area network is compatible. You can check the Network Frequency of your country here:http://maps.mobileworldlive.com/  Please check with your carrier/provider before purchasing this item. Thank you for your understanding. Please feel free to ask further presale questions.
Q

salve tempi di spedizione in Italia?

By Giuseppe Nov-07/2015 04:13:05

A
Hi Giuseppe, the exact delivery time depends on the shipping method you choose. Generally we need 3-5 business days (excluding non-working days) for processing your order. 1.Expedited Shipping: Around 3-7 business days to arrive. 2.Standard Shipping:  Between 6-10 business days to be delivered. 3.Flat Rate Shipping: Between 10-25  business days to ship to the destination. Please check the details in following link: http://www.gearbest.com/about/shipping-methods.html Total Delivery Time = Processing Time + Packaging Time + Shipping Time  Thank you for your inquiry. Please feel free to ask further presale questions.
Q

Can this phone support Greek language and greek mobile network? . Like Vodafone

By Elen Nov-04/2015 16:45:24

A
Hi Elen, This item supports Greek language. This one is unlocked phone, it can work the carrier which can support Frequency  GSM 850/900/1800/1900MHz WCDMA 900/2100MHz. You can check the link to find which carrier this phone can support. The link is: http://maps.mobileworldlive.com/. We hope you enjoy shopping here with us.
Q

Please , why dont ship to Slovenia/ EU ?? Thanks.

By Cvetko Nov-03/2015 19:58:43

A
Hi Cvetko, We are so sorry for the inconvenience. Our EU warehouse is imperfect at this time, we can only ship to part of the country of The European Union. We are trying to consummate our EU warehouse. 
Q

Your EU Warehouse products are in EU? If I order to Hungary, I will have to pay costums fees?

By adsnew Oct-15/2015 11:02:33

A
Hi adsnew, The EU Warehouse products are in EU,there is no costums fees.
Q

I wonder if the purchase of mobile phone LANDVO L500S for Portugal have to pay customs fees?

By AFP Sep-29/2015 12:16:19

A
Hi AFP,   Taxes are charged by your local customs office control and are covered by the customer . We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable) .Please refer to http://www.gearbest.com/about/faq.html 
Q

greetings, I want to know if this product is in stock for shipping. Thank you

By gabriel Sep-24/2015 01:02:17

A
Hi gabriel ,  We are delighted to inform you that the item is in stock and is available for purchase.