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Customer Questions & Answers

  • All(21)
  • Product Information(13)
  • Stock Status(5)
  • Payment
  • About Shipping(1)
  • Others(1)
Q

Hi, I heard that it has a rather low volume, could you tell me if this is true?

By Rian Rodrigues Oct-13/2017 16:24:03

A

Dear Rian,


Thank you for your inquiry.

You can arrange the high, middle and low frequency sounds through the Somic Audio Controller.

Q

Does it have Active Noise Cancelling?

By Marcus Sep-04/2017 21:50:29

A

Hello Marcus,
No ,it does not .

Q

Ola bom dia queria saber sé tem na cor branca e queria saber sé e taxado sé vim pro brasil

By wenderson Jul-28/2017 09:38:11

A

Hello wenderson,

Thanks for your inquiry.

1: Sorry, we do not have the item in white for sale.


2: If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Olá ! É totalmente compatível com o PS4 ?

By Angelo Jul-15/2017 14:10:11

A

Hello Angelo,


Yes, it can be used on PS4.


Let me know if you need any further assistance. 


Q

I already asked when they will appear in white, they answered me: "This is a popular product, but it's like this." Can I order them? I do not have the option "white and black"

By Viktor Jun-27/2017 12:09:25

A

Hello Viktor,
We are sorry that item out of stock.

Q

Is it fully compatible with Windows 10 ?, Can I pay for the ticket?

By Lincon Souza Apr-17/2017 05:14:30

A

Hello Lincon,
Yes, it is compatible with Windows 10.

You need to make a order to pay for it.

Q

se eu pagar o boleto mas outra pessoa ter pago antes oque eu faço?

By rafael ripke Mar-14/2017 12:36:54

A

Hello rafael


Thank you for your inquiry.

You only need to pay one time for your order.

Thank you, Let me know if you need any help.

Have a nice day!


Q

amigo quero muito compra esse headset pelo o boleto mas sera que ele vai ser taxado ? e você tem em estoque na cor branca ?

By josias vitalino Feb-24/2017 09:44:27

A

Hello josias
Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
For more details: http://www.gearbest.com/about/faq.html

Q

when will be available ?? and how much will it cost shipping to Ukraine ??

By dima Feb-14/2017 13:48:06

A

Hello dima,
It will be available after 7-15 business days.

What is the shipping cost?

The price depends on the weight of product, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when placing an order.

Choose the correct destination and warehouse, then select the shipping method, to obtain an accurate shipping cost.


Q

Hello can I use this headset on the ps4 and on the ps3

By ginostras Feb-10/2017 09:44:13

A

Hello Customer,

The answer is yes.

Q

Hi, I heard that it has a rather low volume, could you tell me if this is true?

By Rian Rodrigues Oct-13/2017 16:24:03

A

Dear Rian,


Thank you for your inquiry.

You can arrange the high, middle and low frequency sounds through the Somic Audio Controller.

Q

Does it have Active Noise Cancelling?

By Marcus Sep-04/2017 21:50:29

A

Hello Marcus,
No ,it does not .

Q

Ola bom dia queria saber sé tem na cor branca e queria saber sé e taxado sé vim pro brasil

By wenderson Jul-28/2017 09:38:11

A

Hello wenderson,

Thanks for your inquiry.

1: Sorry, we do not have the item in white for sale.


2: If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Olá ! É totalmente compatível com o PS4 ?

By Angelo Jul-15/2017 14:10:11

A

Hello Angelo,


Yes, it can be used on PS4.


Let me know if you need any further assistance. 


Q

Is it fully compatible with Windows 10 ?, Can I pay for the ticket?

By Lincon Souza Apr-17/2017 05:14:30

A

Hello Lincon,
Yes, it is compatible with Windows 10.

You need to make a order to pay for it.

Q

when will be available ?? and how much will it cost shipping to Ukraine ??

By dima Feb-14/2017 13:48:06

A

Hello dima,
It will be available after 7-15 business days.

What is the shipping cost?

The price depends on the weight of product, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when placing an order.

Choose the correct destination and warehouse, then select the shipping method, to obtain an accurate shipping cost.


Q

Hello can I use this headset on the ps4 and on the ps3

By ginostras Feb-10/2017 09:44:13

A

Hello Customer,

The answer is yes.

Q

Please can you inform me if the Somic G941 Gamer Headset and its driver to emulate surround sound 7.1 work in Windows 10?

By Kayky Caldas Dec-22/2016 18:19:52

A

Hello Kayky,
Yes,this Gamer Headset is Has Drivers Compatible with Windows 10.

Q

This Gamer Headset is Has Drivers Compatible with Windows 10

By Jonas Silva Sep-16/2016 04:36:05

A

Hello Jonas,
Yes,this Gamer Headset is Has Drivers Compatible with Windows 10.

Q

In what a difference between black and white earphones, only in color?

By Alex Sep-09/2016 18:54:03

A

Hello Alex,
Yes,their colors are different, but the items are same .

Q

I already asked when they will appear in white, they answered me: "This is a popular product, but it's like this." Can I order them? I do not have the option "white and black"

By Viktor Jun-27/2017 12:09:25

A

Hello Viktor,
We are sorry that item out of stock.

Q

se eu pagar o boleto mas outra pessoa ter pago antes oque eu faço?

By rafael ripke Mar-14/2017 12:36:54

A

Hello rafael


Thank you for your inquiry.

You only need to pay one time for your order.

Thank you, Let me know if you need any help.

Have a nice day!


Q

o produto esta disponivel para compra tem no stock?

By matheus Jan-19/2017 04:23:45

A

Hello matheus
Yes, we have stock, please feel free to order it.
Best Regards

Q

Hi, when this product is back in your stock? Thanks.

By Hydra Dec-06/2016 22:07:03

A

Hello Hydra,
Sorry we still don't have the exact time for that now.

Q

Hello! When can we expect revenues?

By Andrey Nov-29/2016 21:45:01

A

Hello Andrey
Yes, we have stock, please feel free to order it.
Best Regards

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Q

amigo quero muito compra esse headset pelo o boleto mas sera que ele vai ser taxado ? e você tem em estoque na cor branca ?

By josias vitalino Feb-24/2017 09:44:27

A

Hello josias
Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
For more details: http://www.gearbest.com/about/faq.html

Q

Bonjour je vien de voire votre produit (somic G941 7.1 Virtual sound usb gaming headset ) et je suis vraiment intéréssé par votre produit , mais n'ayant pas vraiment les moyens de me le payé je suis ici pour vous demandez de me l'envoyé si possible contre une vidéo dessus sur youtube et mes autre réseau sociaux Voic mes reseau :Instagram : https://www.instagram.com/teddy.divinity/ Youtube : https://www.youtube.com/channel/UCCbsNtaDaoPt0wW8BVYhgwA Twitter : https://twitter.com/ReGZaGaming

By ReGZa Dec-29/2016 23:31:16

A

Hello ReGZa
You just need to contact youtube@gearbest.com.