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Customer Questions & Answers

  • All(47)
  • Product Information(35)
  • Stock Status(8)
  • Payment
  • About Shipping(3)
  • Others(1)
Q

Hi. Will this ever be in stock again? Thank you!

By Nuno Apr-25/2018 10:54:05

A

Hello customer, 
Thanks for your inquiry.

Sorry there is no message about the back in stock time of the item from our suppliers.


Q

hey team gearbest Please I want to know when it will be available?

By Azzedine Oct-29/2017 14:56:40

A

Hello Azzedine,
We are sorry it out of stock.

Q

When these Earphone will be available????

By NAJIB Oct-04/2017 09:41:10

A

Hello NAJIB,
We are sorry it's out of stock.

Q

is this available in white? thanks

By debbie Mar-15/2017 22:11:35

A

Hello debbie
We regret to inform you that this item is no longer being sold.
Please consider the other items instead.
Check out our brand new products here: http://www.gearbest.com/new-products/
Grab our best deals here : http://www.gearbest.com/gadget-deals.html

Q

This headphone have MIC ?

By Vitor Jan-02/2017 15:27:25

A

Hello Vitor,
Yes, it has microphone.

Thanks for your interest.

Q

Hello, will the volume buttons work on my iphone 6s device?

By Josimar Nov-24/2016 14:56:47

A

Hello Josimar,

Thank you for your inquiry.

It supports Xiaomi devices Android and iOS devices such as iPhone and iPod.

Thank you for your attention.


Q

Is there a guarantee?

By Yasin Nov-19/2016 14:48:21

A

Hello Yasin,
Yes sure. http://www.gearbest.com/about/warranty-and-return.html Here is our warranty and return policy for your convenience.

Q

is it original?

By Yasin Nov-19/2016 14:47:14

A

Hello Yasin
The product is original.
Please feel free to order anytime.

Q

How many days it come to turkey?

By Yasin Nov-11/2016 22:55:06

A

Hi Yasin,


Here is the shipping details to turkey. 

Unregistered Air Mail    15 - 35 business days    FREE SHIPPING    

Registered Air Mail    15 - 32 business days    $1.75    

Priority Line    7 - 15 business days    $11.42    

Expedited Shipping    3 - 7 business days    $24.47    

Thanks so much for your attention. 

Q

e compatível com Elephone m2?

By brunofernandesbew Oct-23/2016 12:26:19

A

Hello brunofernandesbew,

Connecting interface    3.5mm    

This item can work with elephone m2 as long as its interface is 3.5MM.

Please feel free to contact us if you have any questions.


Q

This headphone have MIC ?

By Vitor Jan-02/2017 15:27:25

A

Hello Vitor,
Yes, it has microphone.

Thanks for your interest.

Q

Hello, will the volume buttons work on my iphone 6s device?

By Josimar Nov-24/2016 14:56:47

A

Hello Josimar,

Thank you for your inquiry.

It supports Xiaomi devices Android and iOS devices such as iPhone and iPod.

Thank you for your attention.


Q

is it original?

By Yasin Nov-19/2016 14:47:14

A

Hello Yasin
The product is original.
Please feel free to order anytime.

Q

e compatível com Elephone m2?

By brunofernandesbew Oct-23/2016 12:26:19

A

Hello brunofernandesbew,

Connecting interface    3.5mm    

This item can work with elephone m2 as long as its interface is 3.5MM.

Please feel free to contact us if you have any questions.


Q

Compatible with ipod shuffle 3rd Generation?

By Davi Henrique Oct-14/2016 14:38:37

A

Hi Davi,

 

Thank you for your inquiry. Yes, it is compatible with ipod shuffle 3rd Generation. Support Xiaomi devices Android and iOS devices such as iPhone and iPod. Please feel free to ask further pre-sales questions.


Q

Can be used in Samsung Grand Prime Duos or Moto G 3rd gen? The function nex > < prev is to change music ou volume control?

By Franciel Oct-04/2016 18:00:49

A

Hello Franciel,

If your device has the 3.5mm port , then you can use it .

Q

is it original xiaomi piston 3 earphone?

By rahul kumar Sep-23/2016 15:23:37

A

Hello rahul,
The product is original.
Please feel free to order anytime.

Q

It is compatible with Umi super ?

By Tiago Sep-14/2016 22:46:19

A

Hello Tiago,
Yes,it is compatible with Umi super .

Q

Are thes with original plastic box form Xiaomi?

By Bartłomiej Grela Sep-07/2016 15:54:20

A

Hello Bartłomiej,
Yes, these are original plastic box form Xiaomi .

Q

The buttons on this phone work with the Lumia 640 XL? Advance, recede and increase and decrease the volume of music and attend phone calls? Excuse my language. Translated by "google translator".

By Lauro Aug-29/2016 15:32:26

A

Hello Lauro,

You can use this item for Lumia 640 XL with receding and increasing the volume of music and attend phone calls.   

Thanks for your attention.

Q

Hi. Will this ever be in stock again? Thank you!

By Nuno Apr-25/2018 10:54:05

A

Hello customer, 
Thanks for your inquiry.

Sorry there is no message about the back in stock time of the item from our suppliers.


Q

hey team gearbest Please I want to know when it will be available?

By Azzedine Oct-29/2017 14:56:40

A

Hello Azzedine,
We are sorry it out of stock.

Q

When these Earphone will be available????

By NAJIB Oct-04/2017 09:41:10

A

Hello NAJIB,
We are sorry it's out of stock.

Q

is this available in white? thanks

By debbie Mar-15/2017 22:11:35

A

Hello debbie
We regret to inform you that this item is no longer being sold.
Please consider the other items instead.
Check out our brand new products here: http://www.gearbest.com/new-products/
Grab our best deals here : http://www.gearbest.com/gadget-deals.html

Q

Hello. Is it original? Why are different from the original design (http://www.gearbest.com/earphones/pp_169225.html) ? Do you have this product on stock (silver color)?

By Igor Nov-27/2015 02:22:32

A
Hi Igor, this is original Xiaomi Youth Edition Piston Earphone 3 Reddot Design for iPhone Smartphone MP3 MP4 Laptops. And the other one you mentioned is original Xiaomi Piston 3 Reddot Design Earphone for iPhone Smartphone MP3 MP4 Laptops. They are all the original Xiaomi products.Thank you for your inquiry. Please feel free to ask further presale questions.
Q

Why just I can one? I want more than two

By Erick Oct-03/2015 19:09:42

A
Hi Erick  , 
The item is limited to purchase one.
Q

HI! Do you have this in stock? It is original goods, not a fake? During what time you will send, and what way? What delivery period to Ukraine?

By vitalijdovgal Aug-12/2015 20:33:37

A
Hi,vitalijdovgal! Please rest assured that this is original Xiaomi product.  
Generally we will ship this item out within 3-5 business days if you order this item now. We have three shipping methods, they are Flat Rate Shipping, Standard Shipping and Expedited Shipping. The exact delivery time depends on the shipping method you choose.  For a detailed explanation about each shipping method, destinations and approximate delivery times, please see: http://www.gearbest.com/about/shipping-methods.html 
Thanks for your inquiry.
Q

Please stock status?

By germanmelo71 Jul-18/2015 20:18:51

A
Hi,germanmelo71! I am delighted to inform you that the item is in stock and is available for purchase.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

How many days it come to turkey?

By Yasin Nov-11/2016 22:55:06

A

Hi Yasin,


Here is the shipping details to turkey. 

Unregistered Air Mail    15 - 35 business days    FREE SHIPPING    

Registered Air Mail    15 - 32 business days    $1.75    

Priority Line    7 - 15 business days    $11.42    

Expedited Shipping    3 - 7 business days    $24.47    

Thanks so much for your attention. 

Q

Hi, what is shipping post?

By Ronald A. Sopla Cubas Oct-03/2015 09:54:07

A
Hi Ronald, 
Delivery cost depends on the shipping method (the frat rate shipping is free shipping) that is selected and weight, along with the shipping time and the destination country.
Please add all the items to cart, and then choose the country you want the order to be shipped to. 
The estimate shipping cost and total amount will be displayed for each shipping method.
Q

Can this product be shipped to Pakistan? If so what are the shipping charges?

By Ammar Jul-31/2015 13:32:24

A
Hi, Ammar!We can ship the item to Pakistan.
Please add all the items to cart, and then choose the country you want the order to be shipped to. 
The estimate shipping cost and total amount will be displayed for each shipping method.
Q

Is there a guarantee?

By Yasin Nov-19/2016 14:48:21

A

Hello Yasin,
Yes sure. http://www.gearbest.com/about/warranty-and-return.html Here is our warranty and return policy for your convenience.