Select Regional Settings
By gabriela Nov-14/2018 17:22:23
Hello gabriela,
Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html
By pawel Jun-13/2018 17:05:11
Hello Pawel,
We will send an adapter with all our products according to the order's country of delivery.
By matthieu Apr-23/2018 11:24:09
Hello matthieu,
Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.
Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)
Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html
By sonja Oct-30/2017 15:46:54
Hello sonja,
We will send you an EU adapter for free.
By Piotr Sep-23/2017 07:57:15
Hello Piotr,
We are sorry it can't.
By Ben Aug-10/2017 20:50:58
Hello Ben,
Yes. We will send an adapter with all our products according to the order's country of delivery.
By Ben Aug-10/2017 20:22:08
Hello Ben,
It is an Chinese plug, usually we will ship out this item with an adaptor against your country.
We can ship out to UK.
Let me know if you need any further assistance.
By Stefan Jul-26/2017 09:05:01
Hello Stefan,
If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.
For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html
By Rajitha Jul-05/2017 14:08:59
Hello Rajitha,
If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.
For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html
By Melanie Jun-07/2017 20:09:16
Hello, Melanie
Thank you for the inquiry.
Sorry, the item is not available in the EU warehouse.
Please feel free to contact us if you have additional questions.
By pawel Jun-13/2018 17:05:11
Hello Pawel,
We will send an adapter with all our products according to the order's country of delivery.
By sonja Oct-30/2017 15:46:54
Hello sonja,
We will send you an EU adapter for free.
By Piotr Sep-23/2017 07:57:15
Hello Piotr,
We are sorry it can't.
By Ben Aug-10/2017 20:50:58
Hello Ben,
Yes. We will send an adapter with all our products according to the order's country of delivery.
By Szilard May-12/2017 12:52:38
Hello Szilard,
Package Contents: 1 x Sweeping Robot, 1 x Remote Control, 2 x AAA Battery, 1 x Side Brush, 2 x Mop, 2 x Strainer, 1 x Charging Base, 1 x Dusting Brush, 1 x English User Guide, 1 x Adapter.
By Carlos Apr-25/2017 20:10:50
Hello Carlos,
We will send an adapter with all our products according to the order's country of delivery.
By Chance Moss Mar-31/2017 19:39:05
Hello Chance,
There is no US VERSION.But we may ship the item with US adapter for you.
By Natasha Feb-08/2017 17:44:47
Hello Natasha,
It is Chinese plug.
We will send you an adapter.
By esther Jan-31/2017 17:31:46
Hello esther,
Thank you for your inquiry.
Please check the Package Contents 1 x Sweeping Robot, 1 x Remote Control, 1 x Side Brush, 2 x Mop, 2 x Strainer, 1 x Charging Base, 1 x Dusting Brush, 1 x English User Guide, 1 x Adapter.
Please feel free to contact us if further questions.Thank you for your attention.
By Simon Jan-26/2017 12:13:15
Hello Simon,
Thank you for your inquiry.
Please check this link for your reference: http://download.appinthestore.com.s3.amazonaws.com/2016-globale-FAQ-data/Watch/User%20Manual/1296259%20ILIFE%20V7%20English%20User%20Manual.pdf
Please feel free to contact us if further questions.
Thank you for your attention.
By amparo Jan-02/2017 14:56:21
Hello amparo
Yes, we have stock in China warehouse, please feel free to order it.
Best Regards
By Grzegorz Aug-18/2016 13:07:36
Hello Grzegorz,
This item is not in stock in EU warehouse temporarily.
Once it is back to our EU warehouse,we will update it on the website.
Please attention to our website.Thank you for your attention.
By Nejc Jul-17/2016 18:39:42
Hello Nejc,
The item is in stock in China wearhouse now.
It will not avalible in EU..
By Ruslan Janovic Mar-29/2016 10:38:40
Hi Ruslan,
Thank you for your inquiry.
This item is not in stock in EU warehouse temporarily.
Once it is back to our EU warehouse,we will update it on the website.
Please keep an eye on our website.Thank you for your attention.
By Femke Dec-16/2015 16:26:25
By David Nov-15/2015 17:04:41
By Andrea Jan-15/2017 01:50:26
Hello Andrea,
Thank you for your inquiry.
Unfortunately, Tax totally depends on the local customs policy. The customer is solely responsible for customs tax and any other customs-related charges if exists. Please consult your local customs office for more details before placing the order.
Thank you, Let me know if you need any help.
Have a nice day!
By pefarite Mar-12/2016 21:28:11
Hello pefarite,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html
Customs is a governmental agency responsible for regulating the shipments entering a specific country or region.
All shipments being sent to or from region must clear Customs first.
It is always the buyer's responsibility to clear customs and pay the relevant Customs duties. Gearbest do not add taxes, VAT, duty, or any other hidden charges.
For more details, please refer to links: http://www.gearbest.com/about/faq.html
By Ben Aug-10/2017 20:22:08
Hello Ben,
It is an Chinese plug, usually we will ship out this item with an adaptor against your country.
We can ship out to UK.
Let me know if you need any further assistance.
By Stefan Jul-26/2017 09:05:01
Hello Stefan,
If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.
For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html
By Melanie Jun-07/2017 20:09:16
Hello, Melanie
Thank you for the inquiry.
Sorry, the item is not available in the EU warehouse.
Please feel free to contact us if you have additional questions.
By Marvin May-03/2017 10:45:15
Hello Marvin,
Yes, we can ship the item to Germany.
By Yegor Aug-14/2016 16:41:02
Hello Yegor, There is only a shipping method now , please check it .
It is not possible to send it via other mail services to make delivery cheaper at the moment.
Expedited Shipping 3 - 7 business days $105.31
You can see the Shipping costs and delivery time during the check out. Steps to follow:
Add your product to your cart
2. Enter your delivery country
3. The shipping cost will be displayed automatically.
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.
By peterstefan Jul-14/2016 10:47:18
Hello peterstefan,
Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
For more details: http://www.gearbest.com/about/faq.html
By Björgvin Jun-07/2016 09:48:48
Hello Björgvin,
You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.
By product in cart without shiping method May-10/2016 01:32:48
Hello product,
Thanks for your inquiry. We apologize for this inconvenience, because of the limit shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.
By joseph d sumbillo Apr-16/2016 22:45:08
Hello joseph,
Thank you for your inquiry,we can ship it to US.Have a nice day.
By Jesse Mar-09/2016 16:21:53
Hi Jesse ,
Thank you for your inquiry,it is just available in our China warehouse now.
Delivery cost depends on the shipping method (the flat rate shipping is free shipping) that is selected and weight, along with the shipping time and the destination country.
Please add all the items to cart, and then choose the country you want the order to be shipped to.
The estimate shipping cost and total amount will be displayed for each shipping method.
By gabriela Nov-14/2018 17:22:23
Hello gabriela,
Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html
By matthieu Apr-23/2018 11:24:09
Hello matthieu,
Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.
Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)
Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html
By Rajitha Jul-05/2017 14:08:59
Hello Rajitha,
If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.
For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html
By fraferj Apr-08/2016 15:38:59
Hello fraferj,
Thank you for your inquiry,we are sorry we don't have replace brushes for this item.Have a nice day.