All
Product keywords
Please enter the email address account

Customer Q&A

  • All(61)
  • Product Information(38)
  • Stock Status(3)
  • Payment(3)
  • About Shipping(13)
  • Others(3)
Q

how much charging and playtime

By Theo Sep-17/2019 07:50:01

A

Hello Theo,

The charging time is 30-40 minutes and the playing time is 5-7mins.                                                          


Q

Available??

By Abubakar Feb-19/2019 11:11:10

A

Hello Abubakar,


We are very happy to tell you that this product is in stock.

You are welcome to buy on our website.


Q

Any warranty is there???

By vidyarani Jun-14/2018 07:51:06

A

Hello Vidyarani
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Would you send it in the smallest box possible? Wrapped for gift? The most disguised possible, because the interest of Brazil is very high ...

By Lucas Albornoz May-26/2017 18:26:52

A

Hello, Lucas

Thank you for the inquiry.

Unfortunately, we can not declare the item as "Gift" due to customs rules.

Please feel free to contact us if you have additional questions.

Q

can we do cash on delivery

By sampada Mar-15/2017 15:47:39

A

Hello  sampada,  
It is not support cash on delivery .

Thanks for your inquiry.


Q

can we ship using china ware house to india does it cost much what is unregistered air mail

By sampada Mar-15/2017 15:47:06

A

Hello sampada
You can see the Shipping costs and delivery time during the check out. Steps to follow 1. Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.
Once we have received your payment we will ship your item according the dispatch estimation indicated on the product page.
Delivery time estimation :
1) Expedited Shipping: 3-7 working days
2) Unregistered Air Mail & Registered Air Mail:10-40 working days
3) Priority Line : 5- 25 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

Q

Bonjour, je me présente, je me nomme Baptiste Noyer et je suis adepte de nouvelles technologies. Votre produit "JJRC H8 Mini Headless Mode 2.4G 4CH RC Quadcopter 6 Axis Gyro 3D Flip UFO One Key Return Aircraft" m'a l'air très intéressant, tant au niveau rapport qualité/prix, que dans son design. Je vous propose donc en échange d'un test rédigé et argumenté, accompagné de multiples photos de recevoir votre produit gratuitement. Je m'engage à faire ce test de manière professionnelle. Je possède aussi un site que je viens de crée et bientôt une chaine youtube pour promouvoir vos produits. https://techtestfr.000webhostapp.com Je vous donne donc mon adresse e-mail et mon numéro de téléphone : - 0632682503 - noyerb@gmail.com Dans l'attente d'une réponse, cordialement Baptiste Noyer.

By Baptiste Mar-07/2017 20:24:18

A

Bonjour Baptiste

Vous n'avez qu'à contacter youtube@gearbest.com.


Q

Next to the item it says China and ES,,,,where is ES ??? Dale

By Dale Cope Mar-01/2017 20:45:19

A

Hello Dale,

Thanks for your inquiry.

It is in Spain.

Q

Hi, this product came with rentail box?

By Giancarlo Feb-12/2017 16:42:44

A

Hello Giancarlo, 


Thank you for your inquiry.

Yes,it will come with the rentail box.

Q

How can I do to buy extra batteries?

By juan Feb-06/2017 02:40:39

A
Q

how much charging and playtime

By Theo Sep-17/2019 07:50:01

A

Hello Theo,

The charging time is 30-40 minutes and the playing time is 5-7mins.                                                          


Q

Available??

By Abubakar Feb-19/2019 11:11:10

A

Hello Abubakar,


We are very happy to tell you that this product is in stock.

You are welcome to buy on our website.


Q

Any warranty is there???

By vidyarani Jun-14/2018 07:51:06

A

Hello Vidyarani
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi, this product came with rentail box?

By Giancarlo Feb-12/2017 16:42:44

A

Hello Giancarlo, 


Thank you for your inquiry.

Yes,it will come with the rentail box.

Q

How can I do to buy extra batteries?

By juan Feb-06/2017 02:40:39

A
Q

For example: when the product arrives in Brazil for him arrived at the residence has to pay freight

By Andre Feb-03/2017 17:24:49

A

Hello Andre,
Sorry that we don't provide Cash on Delivery service currently.

We will only ship the order out after you complete the payment.

Our website accepts following safe and secure payment methods:
1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union
6.Pay by Boleto Bancario via Ebanx

Thanks for your interest.

Q

Hi can I buy a spare battery for this thanks

By Derek Jan-22/2017 17:08:40

A

Hello Derek,
Yes, please see this link: http://www.gearbest.com/rc-quadcopter-parts/pp_252491.html?wid=21 

Q

Hi, What is the flight time?

By Ricardo Argaña Jan-13/2017 12:22:20

A

Hello Ricardo,

Flying time: 5-7mins

Hope you enjoy shopping here with us.

Q

hi im a new user of drone copter, i would like to know if its possible to replace the battery (3.7V 150mAh) for a more powerful one to make the drone fly longer like buying a battery still 3.7 but with more mAh. thank you

By Levac Jan-07/2017 05:49:33

A

Hello Levac,
Sorry,you can not do this.


Q

Hi, Does this product have CE certificate? Thanks.

By Customer Nov-27/2016 19:14:41

A

Hello Customer,
Here is the link for CE certificate: https://mega.nz/#!gtMzTAjA!w6r8MOqyG6ZAViLCHRgkvlu5NTCUMSirI21DcARTIBc 

You can download it.


Q

Vai demorar quantos dias para ser enviado?

By Erick da silva lima Sep-16/2016 12:40:29

A

Hello Erick,

Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We will need approximately 3-5 business days to arrange shipment of your order.
For small quantity orders,the processing time is 1-3 business days while large quantity order may require a few days more.

The exact shipping time depends on the shipping method you choose and the country you come from.
1)Unregistered Air Mail:15 - 30 business days
2)Registered Air Mail:7 - 30 business days
3)Priority Line:7 - 15 business days
4)Expedited Shipping:3-15 business days   by DHL/EMS/IB.


Q

Hello, is this item in stock? Also, is there better version of battery so i can improve flight time :)

By PIK Aug-25/2015 11:39:37

A

Hi PIK,  
It is in stock and is available for purchase now.

This is the battery for reference:http://www.gearbest.com/rc-quadcopter-parts/pp_252491.html?wid=21 

Q

hello. is this product in stock? product info describes dispatch 10 bizday. it is very long.

By Andrew Jun-18/2015 04:41:35

A
Hi,Andrew   !
We are delighted to inform you that the item is in stock and is available for purchase.
Q

can we do cash on delivery

By sampada Mar-15/2017 15:47:39

A

Hello  sampada,  
It is not support cash on delivery .

Thanks for your inquiry.


Q

hola, me interesa su producto pero al momento de hacer el pedido no me deja comprar mas unidades, ¡solo puedo comprar uno por pedido?

By Guillermo Nov-24/2015 04:39:06

A
Hi Guillermo, thank you for very much for your interest. For all wholesale inquiries, we have now a specific website bulk purchase. Please check out http://www.volumebest.com/ for the best offers. Thank you for your inquiry. Have a nice day!
Q

Hi,Sir ! Is there any coupon for this drone?

By mjxrctoys Jun-08/2015 08:28:07

A
Hi, mjxrctoys! We are sorry it is the lowest price,we dont have the coupon.
Q

Would you send it in the smallest box possible? Wrapped for gift? The most disguised possible, because the interest of Brazil is very high ...

By Lucas Albornoz May-26/2017 18:26:52

A

Hello, Lucas

Thank you for the inquiry.

Unfortunately, we can not declare the item as "Gift" due to customs rules.

Please feel free to contact us if you have additional questions.

Q

can we ship using china ware house to india does it cost much what is unregistered air mail

By sampada Mar-15/2017 15:47:06

A

Hello sampada
You can see the Shipping costs and delivery time during the check out. Steps to follow 1. Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.
Once we have received your payment we will ship your item according the dispatch estimation indicated on the product page.
Delivery time estimation :
1) Expedited Shipping: 3-7 working days
2) Unregistered Air Mail & Registered Air Mail:10-40 working days
3) Priority Line : 5- 25 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

Q

Next to the item it says China and ES,,,,where is ES ??? Dale

By Dale Cope Mar-01/2017 20:45:19

A

Hello Dale,

Thanks for your inquiry.

It is in Spain.

Q

will this product be delivered at my doorstep in the netherlands or not also what can u buy for replacement propellors on this drone is it compatible with cheerson cx10 props !?

By jerom Jan-22/2017 20:47:40

A

Hello jerom,
Yes, it will be delivered to your door step.

There is no replacement propellors for this item on our site.

Q

How long will it take to get to Mississippi, usa

By Jerry woodard Jan-02/2017 18:37:51

A

Hello Jerry,
Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
1) Expedited Shipping: 7-15 working days
2) Registered Air Mail:10-25 working days
3) Unregistered Air Mail:13-30 working days                             4) Priority Line : 7 - 15 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

Q

What do I need to do so that this company called Netherlands Post Registered I transferred the product to my country ECUADOR?

By frank Nov-23/2016 16:57:55

A

Hello frank,
It will be deliveried by the local post office.

Let me know if you need any help.

Q

if i order 27 Sep 2016 and in Australia when will i get the drone.

By Amos vinson Sep-27/2016 09:50:55

A

Hello Amos,
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We will need approximately 3-5 business days to arrange shipment of your order.
For small quantity orders,the processing time is 1-3 business days while large quantity order may require a few days more.

The exact shipping time depends on the shipping method you choose and the country you come from.
1)Unregistered Air Mail:15 - 30 business days
2)Registered Air Mail:7 - 30 business days
3)Priority Line:7 - 15 business days
4)Expedited Shipping:3-15 business days   by DHL/EMS/IB.

Q

If order today 17 september 2016 , when can i received it ? i am in malaysia.

By Soo Sep-17/2016 01:28:27

A

Hello Soo,
We will need approximately 3-5 business days to arrange shipment of your order.
For small quantity orders,the processing time is 1-3 business days while large quantity order may require a few days more.

The exact shipping time depends on the shipping method you choose and the country you come from.
1)Unregistered Air Mail:15 - 30 business days
2)Registered Air Mail:7 - 30 business days
3)Priority Line:7 - 15 business days
4)Expedited Shipping:3-15 business days   by DHL/EMS/IB.

Q

Sorunsuz Olarak Türkiye ' ye gonderilir mi ?

By sefa Feb-12/2016 17:29:38

A
Hi Sefa,
We can ship this item to Turkey. We hope you enjoy shopping here with us. 
Q

Hi, can you please tell me where you ship them from? I am from an european country, will you send from an european warehouse or directly from China? Thank you!

By Paul Jan-29/2016 20:33:25

A
Hi Paul  ,  
It will be shipped from China warehouse. Please feel free to ask if you have further pre-sale questions. 
Q

Bonjour, je me présente, je me nomme Baptiste Noyer et je suis adepte de nouvelles technologies. Votre produit "JJRC H8 Mini Headless Mode 2.4G 4CH RC Quadcopter 6 Axis Gyro 3D Flip UFO One Key Return Aircraft" m'a l'air très intéressant, tant au niveau rapport qualité/prix, que dans son design. Je vous propose donc en échange d'un test rédigé et argumenté, accompagné de multiples photos de recevoir votre produit gratuitement. Je m'engage à faire ce test de manière professionnelle. Je possède aussi un site que je viens de crée et bientôt une chaine youtube pour promouvoir vos produits. https://techtestfr.000webhostapp.com Je vous donne donc mon adresse e-mail et mon numéro de téléphone : - 0632682503 - noyerb@gmail.com Dans l'attente d'une réponse, cordialement Baptiste Noyer.

By Baptiste Mar-07/2017 20:24:18

A

Bonjour Baptiste

Vous n'avez qu'à contacter youtube@gearbest.com.


Q

Where can i buy the propellers?

By Propellers Oct-01/2015 23:51:35

A

Hi Propellers  ,
This is the propellers link:http://www.gearbest.com/jjrc-h8-prop-_gear/ 

Q

I bought a JJRC lightning UFO thinking it would come with the controller it did not so what controller do I need to order the numbers on the label are E-F16-A3-201 124541602

By jim gallagher Jul-07/2015 13:33:00

A
Hi, jim! JJRC H8 comes with transmitter, but 124541602 does not come with controller.