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Customer Questions

  • All(324)
  • Product Information(185)
  • Stock Status(30)
  • Payment(12)
  • About Shipping(78)
  • Others(19)
Q

when this will be available again?

By rence Sep-20/2017 07:43:30

A
Hello Rence,We regret to inform you that this item is no longer available.Please check out our other amazing items here: http://www.gearbest.com/new-products/Grab our best deals here: http://www.gearbest.com/gadget-deals.html
Q

Hi, is this phene SIM free? what about the warranties?

By S.B.Sand May-28/2017 19:57:34

A
Hello S,SIM Card: Dual SIM dual standby, dual micro SIMNetwork: 2G: GSM Band 3/5/8 ( 850/900/1800MHz )3G: WCDMA Band 1/8 ( 900/2100MHz )4G: FDD-LTE Band 3/7/20 ( 800/1800/2600MHz )Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

which is the true? 3G: WCDMA 900/2100MHz 2G: GSM 850/900/1800MHz 4G: FDD-LTE 800/1800/2600MHz or other frecuencies In some answers ,you tell same frecuencies o chanels and in other answer other chanels.Main features tell about this product that I have writen but you tell others.Which is the true? I live in Spain where band 20 and others for 4G is used. (LTE 4 )

By Miguel D. May-22/2017 14:03:35

A
Hello Miguel, It can be used in Spain.4G: FDD-LTE Band 3/7/20
Q

es la version americana?

By leo Apr-21/2017 13:10:51

A
Hello leoThis item is EU version.
Q

Question: It's the United States version? Reply: Hello Cristian, It is Chinese version. - - - Why the title and description says US Version then? I mean if this version is for USA.

By Cristian Feb-07/2017 11:45:22

A
Hello Cristian  , The cell phone is Chinese version.The plug is United States version.You can use it in USA.
Q

It's the United States version?

By Cristian M Feb-07/2017 01:32:10

A
Hello Cristian,It is Chinese version.
Q

Is this product the Networks B Model (Americas)?

By Gorski Dec-06/2016 20:48:53

A
Hello Gorski,It is unlocked for Worldwide use. Please ensure local area network is compatible. click here(http://maps.mobileworldlive.com/ ) for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.  Network:    2G: GSM 850/900/1900MHz    3G: WCDMA 850/1700/1900MHz    4G: FDD-LTE 700/1700/1900/2600MHz   Thank you for your attention. 
Q

Hello. Could you inform to me the smartphones that gearbest sell that are compatible with 4g lte 4(1700/2100) and 17(700) thanks!!

By SERGIO PABLO BACCE Sep-24/2016 21:09:25

A
Hello SERGIO,This phone supports 4G: FDD-LTE 700/1700/1900/2600MHz. Thanks for your attention. 
Q

me confirman si es la version de EEUU?es la unica version que el 4g funciona en argentina,ni chino japones ni europeo.solo funciona aca la version de eeuu.no quisiera comprarlo y que sea una version que no me sirva para usarlo aqui,gracias.

By daniel Sep-13/2016 19:23:27

A
Hola Daniel,Es ROM multilingüe NC de la fábrica para el uso en todo el mundo.Este teléfono está desbloqueado para su uso en todo el mundo. Por favor asegúrese de red de área local es compatible como a continuación:Red:    2G: GSM 850/900 / 1900MHz    3G: redes WCDMA 850/1700 / 1900MHz    4G: FDD-LTE 700/1700/1900 / 2600MHzGracias por tu atención.
Q

Hi. if you buy the product today , when I get this?

By Belen S Aug-29/2016 18:23:37

A
Hello Belen,We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://www.gearbest.com/about/shipping-methods.html