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Customer Questions

  • All(57)
  • Product Information(44)
  • Stock Status(3)
  • Payment(2)
  • About Shipping(7)
  • Others(1)
Q

I want to know if this phablet would work in 4G-FDD with the local carrier Movistar, which uses the Band 4 (1700/2100 Mhz). Regards, Jorge Arce

By Jorge Arce May-06/2016 14:24:09

A
Hello, Please confirm the network:2G: GSM 850/900/1800/1900MHz3G: WCDMA 850/900/1900/2100MHz4G: LTE 800/1800/2100/2600MHzTip: Unlocked for Worldwide use. Please ensure local area network is compatible. click herehttp://maps.mobileworldlive.com/     for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.Best Regards
Q

can you shipping to turkey?

By Ahmet Mar-29/2016 12:49:26

A
Hello Ahmet, We ship everywhere in the world from the CN warehouse.
Q

please tel me sar head and sar body

By andreas Feb-05/2016 13:16:30

A
Hello andreas,Thank you for your inquiry.Please note below:Head SAR(EU):0.562W/kgBody SAR(EU):0.406W/kg
Q

Czech language is installed?

By Чеха Jan-27/2016 12:43:53

A
Hi Чеха, We are sorry that this item does not support Czech language. Please feel free to ask if you have further questions. 
Q

hi there ! 1) just bought s700 from GEARBEST and there is problem accessing GOOGLE PLAY STORE . tried almost everything from formatting to deleting cache etc. but nothing . any help?

By THEMIS Jan-23/2016 16:01:04

A
Hello THEMIS,For after sales issue, please go to our  Support Center here: http://support.gearbest.com/For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.
Q

Hi, why is there no cable from fon to com, shall i buy it next ? do u have a link for such a cable ?

By bjarne Jan-01/2016 19:20:30

A
Hello Bjarne, Package contents:Cell Phone: 1 Battery: 1 Screen Protector: 1 Power Adapter: 1 USB Cable: 1 Earphones: 1 English Manual : 1.The cable is included in the package.It is a normal micro USB cable. http://www.gearbest.com/micro-usb-cable-_gear/c_11992/ You can find one cable here.Thank you for your inquiry.
Q

Hi, I'd liketo know if there is Portoguese languages for Brasil Country Best regards Flavio

By Flavio Dec-28/2015 21:07:48

A
Hi Flavio, This item supports Brasil Portoguese language. Please feel free to ask if you have further questions. 
Q

This phone have not installed the Greek language

By george Dec-23/2015 19:06:23

A
Hi george, We are sorry that this item does not support Greek language. Please feel free to ask if you have further questions. 
Q

Hi there, Can this phone operate 2 sim cards and the Micro SD at the same time? Thanks

By Ed Dec-15/2015 14:36:50

A
Hi Ed, You can insert  2 sim cards and the Micro SD at the same time. Please feel free to ask if you have further questions. 
Q

Are you waiting to have more of Mstar S700 in the europe storage? Was gone by 2 now for Christmas, but just saw that they are sold out for europe and no more in the sale price!! Thank you!! ;)

By Carlos Ricardo Martins Dec-15/2015 14:13:59

A
Hi Carlos, I am sorry that this item is unavailable in EU stock for now. We can not sure when it will be available in EU stock.  It depends on the customers' demand and the production of this item. We will try to replenish this item in EU as much as we can. Please kindly continually concern this item on our website. For now it is only available in China-Warehouse.  Thank you for your understanding. Please feel free to ask further presale questions.