All
Product keywords
Please enter the email address account

Customer Questions & Answers

  • All(99)
  • Product Information(84)
  • Stock Status(2)
  • Payment
  • About Shipping(6)
  • Others(7)
Q

can i watch indian hindi channels normally iptv

By sunny nagra Sep-28/2017 01:26:55

A

Hello sunny,

Sorry, it cannot receive satellite channels, you can only watch it through the network.

Q

Hi, can I install smartiptv app to watch iptv channels? Thanks

By Amine Sep-24/2017 08:49:47

A

Hello Amine,

 

You can install smartiptv app to watch iptv channels .

Q

hi will this download app "Modbro" ?

By DEs Jun-13/2017 11:08:24

A

Hello DEs,


You can download app "Modbro".


Q

Is it able to watch KODI-EXODUS movies?

By Nobuo Kinoshita Apr-18/2017 22:10:07

A

Hello Nobuo,
Yes,you can.

Q

Hi ! If there is a issue with the device, how do you hard reset the device if it is frozen on the loading screen? There is no Av port like the other android boxes. Please advise method or sequence as theses boxes have many generic models and difficult to trouble shoot when a issue is presented. would like the information before committing to a purchase. kind regards.

By Lee Mar-12/2017 18:35:09

A

Hello Lee
For your problems,we need to contact with our product department confirm it.
Please kindly wait 1-2 working days for our following e-mail.
Thank you for your understanding.

Q

This product have bluetooth?

By Doriann Feb-23/2017 14:23:26

A

Hello Doriann,
There is no bluethooth.

Q

What is the latest version of the software? Where can I download it? thank you

By NELSON COSTA Feb-22/2017 15:07:32

A

Hello NELSON,


Thanks for your inquiry.


Upgrade Method:
● USB fastboot (the USB cable is must be A-type):  http://www.mediafire.com/download/wwaan2md61uva4z/update_XII_V104k4.img
● Local update:  https://mega.nz/#!00BD1SCB!-g2e8sJdA5rvH5cNh407vkKom4aYH_b6SvOYU9qcUhQ106k

Beelink X2 new software upgrade introduction:
● Version: X2_201k4.
● Based on: 106k4.
● Selection of audio/ pass through/ SPDIF can be saved after reboot.
● Some trival adjustments, such as remove power off pop-up message, built allcast for airplay and so on.

Note: Local upgrades should via USB 2.0 disk or copy the files to your Beelink X2, can not use TF card.

Q

quantos canais posso assistir com esse aparelho e como liga na tv

By MARCO Feb-16/2017 02:42:30

A

Hi Marco,


  1. This item can not receive satellite channels and it can only through the network, the channel can only be installed by their own plug-in.

  2. It can connect to the computer, there is an English Manual in the package content.

Q

I got one of this boxes. Can I upgrade this to Androind 5.1? If so where can i get the updated file?

By Sophie Feb-15/2017 21:40:47

A

Hello Sophie

Thank you for your inquiry.

No, it can not be upgraded to  Androind 5.1.  

Thank you, Let me know if you need any help.

Have a nice day!


Q

Hello, how (or) can I upgrade kodi 4.2 to 16? I tried to install from play store the - Complete kodi setup wizard - and I can't. I have to update first?

By Andreas Feb-15/2017 18:42:24

A

Hello Andreas

Thank you for your inquiry.

It can not be upgraded.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Hi, can I install smartiptv app to watch iptv channels? Thanks

By Amine Sep-24/2017 08:49:47

A

Hello Amine,

 

You can install smartiptv app to watch iptv channels .

Q

hi will this download app "Modbro" ?

By DEs Jun-13/2017 11:08:24

A

Hello DEs,


You can download app "Modbro".


Q

Is it able to watch KODI-EXODUS movies?

By Nobuo Kinoshita Apr-18/2017 22:10:07

A

Hello Nobuo,
Yes,you can.

Q

Hi ! If there is a issue with the device, how do you hard reset the device if it is frozen on the loading screen? There is no Av port like the other android boxes. Please advise method or sequence as theses boxes have many generic models and difficult to trouble shoot when a issue is presented. would like the information before committing to a purchase. kind regards.

By Lee Mar-12/2017 18:35:09

A

Hello Lee
For your problems,we need to contact with our product department confirm it.
Please kindly wait 1-2 working days for our following e-mail.
Thank you for your understanding.

Q

This product have bluetooth?

By Doriann Feb-23/2017 14:23:26

A

Hello Doriann,
There is no bluethooth.

Q

What is the latest version of the software? Where can I download it? thank you

By NELSON COSTA Feb-22/2017 15:07:32

A

Hello NELSON,


Thanks for your inquiry.


Upgrade Method:
● USB fastboot (the USB cable is must be A-type):  http://www.mediafire.com/download/wwaan2md61uva4z/update_XII_V104k4.img
● Local update:  https://mega.nz/#!00BD1SCB!-g2e8sJdA5rvH5cNh407vkKom4aYH_b6SvOYU9qcUhQ106k

Beelink X2 new software upgrade introduction:
● Version: X2_201k4.
● Based on: 106k4.
● Selection of audio/ pass through/ SPDIF can be saved after reboot.
● Some trival adjustments, such as remove power off pop-up message, built allcast for airplay and so on.

Note: Local upgrades should via USB 2.0 disk or copy the files to your Beelink X2, can not use TF card.

Q

quantos canais posso assistir com esse aparelho e como liga na tv

By MARCO Feb-16/2017 02:42:30

A

Hi Marco,


  1. This item can not receive satellite channels and it can only through the network, the channel can only be installed by their own plug-in.

  2. It can connect to the computer, there is an English Manual in the package content.

Q

I got one of this boxes. Can I upgrade this to Androind 5.1? If so where can i get the updated file?

By Sophie Feb-15/2017 21:40:47

A

Hello Sophie

Thank you for your inquiry.

No, it can not be upgraded to  Androind 5.1.  

Thank you, Let me know if you need any help.

Have a nice day!


Q

Hello, how (or) can I upgrade kodi 4.2 to 16? I tried to install from play store the - Complete kodi setup wizard - and I can't. I have to update first?

By Andreas Feb-15/2017 18:42:24

A

Hello Andreas

Thank you for your inquiry.

It can not be upgraded.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Hi, I am interested I this box, how do I upgrade it and how I search for the progrems I want to see ,please, thanks

By zrambu Feb-14/2017 19:43:19

A

Hello zrambu


Thank you for your inquiry.

Upgrade Method:
● USB fastboot (the USB cable is must be A-type): http://www.mediafire.com/download/wwaan2md61uva4z/update_XII_V104k4.img
● Local update: https://mega.nz/#!00BD1SCB!-g2e8sJdA5rvH5cNh407vkKom4aYH_b6SvOYU9qcUhQ106k 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Do you have stock in EU warehouse.

By Simeon Rusev Jun-20/2016 12:08:22

A

Hello,

Yes, the item is avalible in EU wearhouse now.

Welcome to buy items on our website.

Q

Hello, what Bulgarian TV programs can be watched?

By Plamen May-19/2016 14:41:38

A

Hi,

Usually if there is networks, you can see the TV programs as usual you can see in your local.


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

if i choose unregistered air mail i am sure that the item has not tracking number ?

By Martinez Feb-12/2017 13:46:20

A

Hello Martinez, 


Thank you for your inquiry.

Yes,there is no tracking number of unregistered air mail.

Q

Hello, I am interested in this item. If I buy it from the eU housware, what is the different bewtween flat rate, starndard and expedited? Do you provide a tracking number for all of them(are they all registered air mail?). Looking forward to read your answer. Thank you!

By Manny Dec-24/2016 18:27:34

A

Hello Manny,

It depends on where you live, of course the waiting time will be shorter than ship from China.
Except the unregistered mail, all of them can be tracked.
The detail of the shipping you can check here.

http://www.gearbest.com/about/shipping-methods.html


Q

Hi, can you tell me if the box, is shipped form EU warehouse?

By Hugo Nov-21/2016 12:49:22

A

Hello Hugo,
This Box will be shipped from China warehouse. Have a nice day!

Q

After how many days the product will be in Bulgaria. Thank you !

By Plamen Petrov Apr-16/2016 03:25:53

A

Hello Plamen,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

Do you ship this item from Europe or from China???

By nikos Apr-03/2016 21:21:42

A

Hello nikos,

Thank you for your inquiry,we can ship it to Cyprus from China.Have a nice day.


Q

quiero saber si hacen envio a peru

By Arrospide Mar-27/2016 15:28:05

A

Hello Arrospide,

Thank you for your inquiry,we can ship it to Peru.Have a nice day.


Q

can i watch indian hindi channels normally iptv

By sunny nagra Sep-28/2017 01:26:55

A

Hello sunny,

Sorry, it cannot receive satellite channels, you can only watch it through the network.

Q

hello, I want to know if I buy 6 units at the price that they post on the web, I can make sub invoice as test product all units at 100 dollars??

By Angel Carlos Rossi Dec-12/2016 19:45:46

A

Hello Angel,
Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

Q

is this plug and play. that no need to install or set-up something. i like when i get this device is ready to play. thanx

By joy Aug-20/2016 20:39:09

A

Hello joy,
Yes,this is plug and play. Please feel free to order after reviewing it.  
Let me know if you need more assistance.

Q

Can i get this with a AU (australian) plug

By Liam Jun-21/2016 02:30:22

A

Hello Liam,
We will send an adaptor according to the order's country of delivery.

Q

how can I get a manual?

By Jackie Apr-10/2016 20:41:20

A

Hello Jackie,

Thank you for your inquiry,it comes with an English Manual.Have a nice day.


Q

Can the latest version of Kodi be installed? Can it be upgraded from Kodi 15.2?

By Lorenzo Apr-03/2016 23:27:33

A

Hello Lorenzo,

Thank you for your inquiry,you can update the version yourself.Have a nice day.


Q

i want to ask if i can ask for Extra remote control and if yes how much will be the cost?

By Mohamed Ezzat Apr-03/2016 08:57:41

A

Hello Mohamed,

Thank you for your inquiry.You can order a remot in this link:http://www.gearbest.com/mice-keyboards/pp_275286.html