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Customer Questions

  • All(199)
  • Product Information(87)
  • Stock Status(34)
  • Payment(11)
  • About Shipping(43)
  • Others(21)
Q

Hi there I would like to know if this product is available for shipment to Chile and from that stock

By Ronald Feb-18/2016 01:42:51

A
Hi ,We are pleased to inform it is available for for shipment to Chile .Have a nice day.
Q

A garantia é de 2 anos? No site oficial da ulefone tem o seguinte: """"Each Ulefone purchased from an authorized reseller has a 24 month warranty from the date of purchase, and our warranty covers all quality or manufacture related issues. It may be necessary for phones to be send for testing to uncover any problem." Todos os vendedores oficiais deveriam oferecer os 2 anos de garantia correto? Quanto vocês oferecem?

By Susana Feb-16/2016 18:25:42

A
Hi,We have a detailed warranty policy for all of our customers. Please kindly refer to the details of our return warranty on: http://www.gearbest.com/about/warranty-and-return.html      We recommend all of our customers to carefully review the policy and the information.
Q

Qual a duração da garantia? Se comprar o telemóvel a partir de EU a garantia é de 2 anos?

By Susana Feb-16/2016 18:09:56

A
Hi Susana,We have a detailed warranty policy for all of our customers. Please kindly refer to the details of our return warranty on: http://www.gearbest.com/about/warranty-and-return.html      We recommend all of our customers to carefully review the policy and the information.
Q

1. This product - Ulefone Be Touch 2 - supports 2 SIM cards + 1 TF/MicroSD card simultaneously ? 2. Both SIM card slots supports 4G / 3G / 2G network bands ? 3. This product has the same NXP Smart PS audio processor as the Ulefone Be Touch 3 ?

By Eugen G Feb-15/2016 22:16:09

A
Hi,Compatible Networks: 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 850/900/1900/2100MHz 4G: FDD-LTE 800/1800/2100/2600MHz SIM Card Slot: Dual SIM, Dual Standby SIM Card Type: One is Standard SIM Card, the other is Micro SIM The product does not have the same NXP Smart PS audio processor as the Ulefone Be Touch 3.
Q

hola este celular lo venden sin auriculares o con auriculares

By octavio777 Feb-08/2016 21:49:14

A
Hello octavio777,Thank you for your inquiry,it doesn't come with a headset.Have a nice day.
Q

does this phone work with any carrier?

By Jada Jan-17/2016 22:04:40

A
Hi Jada, This one is unlocked phone, it can work the carrier which can support Frequency 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 850/900/1900/2100MHz 4G: FDD-LTE 800/1800/2100/2600MHz . You can check the link to find which carrier this phone can support. The link is: http://maps.mobileworldlive.com/. We hope you enjoy shopping here with us.
Q

why cant u send it to Slovenia form eu warehous?

By ali Jan-09/2016 15:13:00

A
Hi ali, We are sorry that we do not send package Slovenia from EU warehouse for the moment. Our company has established EU warehouse shortly before, so there are limited countries that can send packages from this warehouse. But more countries will be included in the list later. Thanks for your understanding.
Q

Podran enviar desde almacen de Estado Unidos ? En que tiempo me llegaría a Cd de México (Puebla,puebla) y por ultimo , que costo tendria el envío??

By Jose Carlos Dec-22/2015 23:43:36

A
Hi Jose, we regret to inform you that the Ulefone be touch 2 4G Phablet is only available in China warehouse for now. We can deliver it to Mexico from China. Thank you for your kind understanding. Best wishes to you and Merry Christmas!
Q

please can you ship this phone to Nigeria if purchased

By udzee Dec-21/2015 16:27:14

A
Hi udzee  , We send package worldwide and it can be shipped to Nigeria. Hope you enjoy shopping here with us.
Q

hi!! I want to know if this phone has Greek language ???

By nick Dec-17/2015 07:37:15

A
Hi nick  ,  Thanks for your inquiry. It has Greek language. Languages: Afrikaans, Azarbaycanca, Bahasa Indonesia, Bahasa Melayu, Catalan, Czech, Danish, German, Estonian, English, Spanish, Filipino, French, Croatian, Isizulu, Italian, Swahili, Latvian, Lithuanian, Hungarian, Nederlands, Norwegian, Polish, Portuguese, Romanian, Romansh, Slovenian, Slovak, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian, Mongolian, Russian, Serbian, Ukrainian, Georgian, Armenian, Hebrew, Urdu, Arabic, Persian, Amharic, Hindi, Nepail, Bengali, Thai, Burmese, Cambodian, Lao, Korean, Japanese, Traditional/Simplified Chinese.