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Customer Questions

  • All(283)
  • Product Information(188)
  • Stock Status(33)
  • Payment(8)
  • About Shipping(39)
  • Others(12)
Q

are there any customs charges for delivery to Austria? what is the SAR for this phone?

By Elisabeth Schönbauer Feb-26/2017 11:15:38

A
Hello Elisabeth  Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.  For more details: http://www.gearbest.com/about/faq.html We are sorry that we do not have detailed information about the SAR of this phone.Please feel free to contact us if you have any presale issue.
Q

Hello, Does the phone supports dual sim + memory card? Or one of the sim card slot is also for memory card? Thank you

By Hugo Oct-24/2016 15:44:19

A
Hello Hugo,SIM Card: Dual SIM dual standby, one Micro SIM, the other is Nano SIMPlease feel free to contact us if you have any questions.
Q

Does this device have an inbuilt GPS?

By Andrew Oct-05/2016 11:47:49

A
Hello Andrew,This phone is with builtin GPS signal receiver. Thanks for your attention. 
Q

Can i change the battery?

By Mike Sep-03/2016 20:19:10

A
Hello Mike,Sorry that the battery is not changable. Thanks for your attention. 
Q

Supports TDD LTE band 38?

By pavel dumitru Aug-24/2016 12:54:47

A
Hello pavel,It supports TDD LTE band 38 (2570 MHz - 2620 MHz).Please see below information,it supports the network:2G: GSM 850/900/1800/1900MHz    3G: WCDMA 900/2100MHz    4G: FDD-LTE 800/1800/2100/2600MHzTip: Unlocked for Worldwide use. Please ensure local area network is compatible. Click herehttp://maps.mobileworldlive.com/  for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.Best Regards
Q

This Smartphone have Brazilian Portuguese language ?

By Eduardo Aug-15/2016 22:52:30

A
Hello Eduardo,Yes, this Smartphone have Brazilian Portuguese language.
Q

Slevenian language in phone?

By DAVE Aug-11/2016 20:15:31

A
Hello DAVE,This phone is with Slovenian. Thanks for your attention. 
Q

This smartphone has a notification LED?

By Giuseppe Aug-08/2016 14:19:06

A
Hello,Thanks for your e-mail.Have no notification LED.
Q

greek language in the phone;

By Mpampis Jul-30/2016 07:35:24

A
Hello Mpampis,This item has greek language.
Q

but in the phone box is the clip for opening the chip inputs and micro SD ?

By Marcos Silva Jul-15/2016 19:35:51

A
Hello Marcos, The clip in the package is for opening the chip inputs and micro SD.Thanks for your attention.