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Customer Q&A

  • All(51)
  • Product Information(42)
  • Stock Status(1)
  • Payment(1)
  • About Shipping(2)
  • Others(5)
Q

Hello, I read some of the previous answers, but I still have doubts about it. Is it compatible with the tv box Beelink GT1 Ultimate? The box has bluetooth and Android 7.1.

By Antonio Alexandre Moura Costa Aug-25/2017 22:09:45

A

Hello Antonio,
This item can be compatible with PC and TV Box, but it needs to match special receiver. 

Q

ola ele é compativel com tv box?

By william Jul-12/2017 00:01:55

A

Hello william,

Sorry it is just for Android Smartphone.

Let me know if you need any further assistance. 


Q

Does it come with the bracket to hold the phone?

By JS Jul-10/2017 23:07:37

A

Hello JS,
We are sorry it don't contain clip.

Q

vem com o suporte para smatphone?

By leticia Jul-10/2017 21:23:21

A

Hello leticia,
This item is designed for cross-platform use on Android smartphones and tablets. 

Q

can i play pc games with this controller

By gurpreet Jun-29/2017 12:03:51

A

Hello gurpreet,
Thank you for your inquiry.

It is only compatible for Android Smartphone.

Let me know if you need any help.

Q

es compatible con iOS?

By lucio david Jun-24/2017 04:04:36

A

Hello lucio,
Note:
Also compatible with iOS system, but your phone need to make a jailbreaking.

Q

Do you have a USB cable for charging in the package?

By ROBERTA Jun-14/2017 13:30:42

A

Hello ROBERTA,

Please note that the USB cable is included in this parcel.

Q

Do you sell some with support to fix it to your smartphone?

By Gerffeson Jun-08/2017 02:50:54

A

Hello Gerffeson
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Esse produto vem com o suporte para o Smartphone ???

By Marcos vinicus May-13/2017 18:26:14

A

Hello Marcos ,


This T3 Wireless Bluetooth 3.0 Gamepad is a wireless Bluetooth controller designed for cross-platform use on Android smartphones and tablets. 

Android Compatibility, support Android 3.2 or above system devices.

Compatible with PC and TV Box, but it needs to match special receiver.

Q

Is a phone holder that in picture comes with a product or a product alone alone?

By tayeb May-09/2017 00:05:17

A

Hello Tayeb,
It doesn't include the phone holder, thank you for your understanding.

Q

Hello, I read some of the previous answers, but I still have doubts about it. Is it compatible with the tv box Beelink GT1 Ultimate? The box has bluetooth and Android 7.1.

By Antonio Alexandre Moura Costa Aug-25/2017 22:09:45

A

Hello Antonio,
This item can be compatible with PC and TV Box, but it needs to match special receiver. 

Q

ola ele é compativel com tv box?

By william Jul-12/2017 00:01:55

A

Hello william,

Sorry it is just for Android Smartphone.

Let me know if you need any further assistance. 


Q

Does it come with the bracket to hold the phone?

By JS Jul-10/2017 23:07:37

A

Hello JS,
We are sorry it don't contain clip.

Q

vem com o suporte para smatphone?

By leticia Jul-10/2017 21:23:21

A

Hello leticia,
This item is designed for cross-platform use on Android smartphones and tablets. 

Q

es compatible con iOS?

By lucio david Jun-24/2017 04:04:36

A

Hello lucio,
Note:
Also compatible with iOS system, but your phone need to make a jailbreaking.

Q

Do you have a USB cable for charging in the package?

By ROBERTA Jun-14/2017 13:30:42

A

Hello ROBERTA,

Please note that the USB cable is included in this parcel.

Q

Do you sell some with support to fix it to your smartphone?

By Gerffeson Jun-08/2017 02:50:54

A

Hello Gerffeson
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Esse produto vem com o suporte para o Smartphone ???

By Marcos vinicus May-13/2017 18:26:14

A

Hello Marcos ,


This T3 Wireless Bluetooth 3.0 Gamepad is a wireless Bluetooth controller designed for cross-platform use on Android smartphones and tablets. 

Android Compatibility, support Android 3.2 or above system devices.

Compatible with PC and TV Box, but it needs to match special receiver.

Q

Does it supports ZTE AXON 7 A2017 model?

By Giorgos Apr-19/2017 22:33:45

A

Hello Giorgos, 


Android Compatibility, support Android 3.2 or above system devices.

Q

o produto funciona no windows phone ou windows 10 mobile?

By canal Number one windows Apr-03/2017 17:56:07

A

Hello canal,
It uses on Android smartphones and tablets

Q

hello, when you will have the product in stock and ready to ship?

By Alberto Oct-08/2015 15:09:36

A
Hi Alberto, 
We are delighted to inform you that the item is in stock and is available for purchase.
Q

el precio es en dolares ?? y que cuesta el envio a colombia gracias

By Daniel Rodriguez Jan-13/2017 23:35:33

A

Hello Customer,

We suspect this is an exchange rate problem. The exchange rate on our website is different from Paypal or other payment methods.
You can pay in USD or other currency. Please kindly select your currency in the top right-hand side of our website.
Thank you for your inquiry. Please feel free to ask further pre-sales questions.


It depends on which shipping method you choose.


For Expedited Shipping, the standard shipping time is 3-7 business days.


For Priority Line, The standard shipping time is 7-15 business days.


For Unregistered Air Mail & Registered Air Mail, The standard shipping time is 10-35 business days.


The fee and time depends on the weight and the destination country.

For more details, please check: http://www.gearbest.com/about/shipping-methods.html


Q

How many can i order before unregistered is not available. I don't mind waiting longer for the item but don't want to pay additional charges at the door. Thanks, B

By Brian Feb-11/2017 22:39:25

A

Hello Brian ,

It is available now .
Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
For more details: http://www.gearbest.com/about/faq.html

Q

Hi ! If I want to get a tracking number with the product , how much will it cost me ?(on Flat Rate Shipping) Thanks Daniel

By Daniel Jun-16/2016 21:40:59

A

Hello,

If you want the tracking number, when you make the order, you can choose it, and you will see the detail price show on the page when you choose it.

Q

can i play pc games with this controller

By gurpreet Jun-29/2017 12:03:51

A

Hello gurpreet,
Thank you for your inquiry.

It is only compatible for Android Smartphone.

Let me know if you need any help.

Q

Is a phone holder that in picture comes with a product or a product alone alone?

By tayeb May-09/2017 00:05:17

A

Hello Tayeb,
It doesn't include the phone holder, thank you for your understanding.

Q

Olá, pretendo comprar o produto, mas eu quero saber em que lugar eu compro o adaptador para smartphone, pois o link que você enviou não está funcionando :(

By lucas Apr-15/2017 15:25:44

A

Hello lucas,

Here is the link of this product:

http://www.gearbest.com/m-goods-sn-133090401.htm


Please open the link and be free to make your order.

Q

does this work with lg tribute 5

By Mike Castro Nov-19/2016 03:59:58

A

Hello Mike,
It's used on Android smartphones and tablets so it's compatible with  lg tribute 5.

Q

quanto pagarei quando o produto chegar na alfandega

By lima Oct-17/2016 14:18:24

A

Hello lima
Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
For more details: http://www.gearbest.com/about/faq.html