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Customer Questions & Answers

  • All(41)
  • Product Information(33)
  • Stock Status(4)
  • Payment(1)
  • About Shipping(3)
  • Others
Q

Does support noise cancellation???

By D.Stergiopoulos May-05/2018 19:58:59

A

Hello D.Stergiopoulos,
Function: Answering Phone,Bluetooth,Microphone,Noise Cancelling 

Q

Does it work with galaxy S7 edge?

By ez Oct-18/2017 11:26:32

A

Hello ez,


● Compatible with iPhone 6 / 6 plus / 5S / 5C / 5 / 4S / 4, iPods, Samsung Galaxy Note 3 / Note 2 / S5 / S4 / S3 / S2 most Android smartphones and other Bluetooth-enabled tablets,support call answering

Q

if this is compatible with Samsung Galaxy Note 5?

By adolfo Feb-09/2017 12:54:19

A

Hello adolfo,


Please kindly note it is compatible with Samsung Galaxy Note 5, but some features may not be used.

Have a nice day.

Q

Hi, I have a smartphone with bluetooth 4.0, this will work? Thanks.

By Marco Jan-27/2017 01:32:40

A

Hello Marco,


Please kindly note it will work.

Have a nice day.

Q

Is compatible with iPhone 7 and iPhone 7 Plus?

By Timmy Cordova Jan-13/2017 03:03:49

A

Hello Timmy,
It is compatible with iPhone 7 and iPhone 7 Plus.

Q

What is the difference of this product http://www.gearbest.com/earbud-headphones/pp_575328.html

By Roman Jan-08/2017 19:06:16

A

Hello Roman,
This is difference 

about it http://www.gearbest.com/compare-197278_575328-21_21


Q

Can you adjust the volume for calls through the phone?

By patrick Oct-03/2016 12:38:23

A

Hello patrick,
You can adjust the volume for calls through the phone.

Q

Hi, when I receive a call from a number in my contacts list, will the headset tell me the name of the contact who is calling? For example, if you call me and I have your number in my phone already, will it say something like "call from gearbest"?

By Mauro Sep-15/2016 17:12:28

A

Hello Mauro,
The headset will not tell you the name of the contact who is calling .

Q

Can i change the language? I need instructions in inglish or portuguese...

By Hilário Sep-07/2016 08:31:57

A

Hello Hilário,
You cannot change the language.

There is only a chinese user manual .

Q

What should the change of the volume do?

By naoto Aug-15/2016 11:44:03

A

Hello naoto,
You cannot adjust the  volume.

Q

Does support noise cancellation???

By D.Stergiopoulos May-05/2018 19:58:59

A

Hello D.Stergiopoulos,
Function: Answering Phone,Bluetooth,Microphone,Noise Cancelling 

Q

Does it work with galaxy S7 edge?

By ez Oct-18/2017 11:26:32

A

Hello ez,


● Compatible with iPhone 6 / 6 plus / 5S / 5C / 5 / 4S / 4, iPods, Samsung Galaxy Note 3 / Note 2 / S5 / S4 / S3 / S2 most Android smartphones and other Bluetooth-enabled tablets,support call answering

Q

if this is compatible with Samsung Galaxy Note 5?

By adolfo Feb-09/2017 12:54:19

A

Hello adolfo,


Please kindly note it is compatible with Samsung Galaxy Note 5, but some features may not be used.

Have a nice day.

Q

Hi, I have a smartphone with bluetooth 4.0, this will work? Thanks.

By Marco Jan-27/2017 01:32:40

A

Hello Marco,


Please kindly note it will work.

Have a nice day.

Q

Is compatible with iPhone 7 and iPhone 7 Plus?

By Timmy Cordova Jan-13/2017 03:03:49

A

Hello Timmy,
It is compatible with iPhone 7 and iPhone 7 Plus.

Q

What is the difference of this product http://www.gearbest.com/earbud-headphones/pp_575328.html

By Roman Jan-08/2017 19:06:16

A

Hello Roman,
This is difference 

about it http://www.gearbest.com/compare-197278_575328-21_21


Q

Can you adjust the volume for calls through the phone?

By patrick Oct-03/2016 12:38:23

A

Hello patrick,
You can adjust the volume for calls through the phone.

Q

Hi, when I receive a call from a number in my contacts list, will the headset tell me the name of the contact who is calling? For example, if you call me and I have your number in my phone already, will it say something like "call from gearbest"?

By Mauro Sep-15/2016 17:12:28

A

Hello Mauro,
The headset will not tell you the name of the contact who is calling .

Q

Can i change the language? I need instructions in inglish or portuguese...

By Hilário Sep-07/2016 08:31:57

A

Hello Hilário,
You cannot change the language.

There is only a chinese user manual .

Q

What should the change of the volume do?

By naoto Aug-15/2016 11:44:03

A

Hello naoto,
You cannot adjust the  volume.

Q

In Stock?

By KYRIAKOS May-05/2016 20:21:37

A

Hi,

Yes, the item is in stock now.

Q

in stock?

By Alexey Romza Feb-11/2016 15:06:11

A
Hi,
It is in stock now, you are welcome to order it.

Q

in stock?

By Alexey Romza Feb-11/2016 15:06:00

A
Hi,
It is in stock now, you are welcome to order it.

Q

Hi The the item in stock?

By heroin20044 Jul-01/2015 16:49:31

A
Hi, heroin20044  !
We are delighted to inform you that the item is in stock and is available for purchase.
Q

Yesterday I wanted to buy. Yesterday, the cost was $ 15-16. Today, it increased to $ 25. Why is that?

By Bogdan Jul-17/2015 08:38:09

A
Hi, Bogdan!If the price changed,you can choose the Price Protection after you place the order,then we will refund you the over price.
Q

When will you ship orders?

By ikayhanlar Jul-15/2015 14:43:39

A
Hi, ikayhanlar  ! We will ship the order with 4-10 working days.
Q

If I order something else & want them to be ship with this, can I ?? Or you have to ship separately. Thank you.

By แบ็งค์พัน Jun-27/2015 04:33:43

A
Hi, แบ็งค์! If two items in one order, we usually ship them together. If not in same order, they will be shipped out separately.
Q

Hello, so if I order it when will it be shipped?

By BIlas Jun-25/2015 09:47:10

A
Hi,BIlas! We will process orders after presale ends(JUN30) if no delay.

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