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Customer Questions

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Q

Is Xiaomi Ihealth wireless blood monitor compatible with ONEPLUS 5 Android version 8.1

By José M M Guerra Santos José M M May-25/2018 16:15:56

A
Hello José, Thank you for your inquiry.ihealth Blood Pressure Dock Monitoring System can be used for iOS 7.0 and Android 4.3 version and over those versions devices ( except Xiaomi 1, Xiaomi 2A, Redmi 1, and Redmi Note 3G ).
Q

hi, will bluetooth version of this work with any android phone, or its limited on xiaomi devices, like non-bluetooth version?

By nightmare Jun-14/2017 20:53:15

A
Hello nightmare, Thanks for your inquiry.Please note that it can be used for iOS 7.0 and Android 4.3 version and over those versions devices ( except Xiaomi 1, Xiaomi 2A, Redmi 1, and Redmi Note 3G )
Q

Hello Is it possible to purchase a cuff up to 36 cm? Regards

By Robert Jun-07/2017 14:38:46

A
Hello Robert, Its Cuff range is 22 cm - 30 cm and we are sorry to tell you we could not modify the Cuff range.
Q

Hello,my OnePlus 3t smartphone has a bluetooth version 4.2.Does it supported ?

By Apostolos May-28/2017 10:08:47

A
Hello Apostolos, ● Bluetooth Version 4.0: Don't need to put the phone on the dock, more convenient to use 
Q

Does it work with Redmi 4A and Redmi 4X?

By David May-24/2017 19:57:21

A
Hello David, It can be.
Q

I was surprised to find an App in German Language! This may be a useful information for other customers in Germany....

By Rudolf Birckigt Mar-14/2017 16:50:22

A
Hello Rudolf,Thanks for your inquiry.It can only has the Chinese currently, but when it connect the wifi, you can receive the measurement results by WeChat, so we kindly advise you to set the mobile phone system language to English, or other languages you need.Have a nice day.
Q

Este dispositivo es compatible con Huawei P-9 Lite?

By ANDRES VALENCIA Feb-09/2017 15:55:09

A
Hello ANDRESThank you for your inquiry.It only can be used for Redmi / Redmi Note / Xiaomi 2S / 3 / 4. Thank you, Let me know if you need any help.Have a nice day!
Q

Hi Support Is it support Huawei P9 mobile and I Health App support English version Right Thank you Kim

By Somporn Jan-24/2017 07:25:19

A
Hello Somporn, ihealth Blood Pressure Dock Monitoring System can be used for iOS 7.0 and Android 4.3 version and over those versions devices ( except Xiaomi 1, Xiaomi 2A, Redmi 1, and Redmi Note 3G ). Note: Please Search "ihealth myvitals" for English APP
Q

Hello! What distinguishes "normal version" of the "bluetooth version"? Why "normal version" is more expensive?

By Diana Jan-23/2017 10:21:46

A
Hello Diana,The Bluetooth version can operate with Bluetooth.The normal version can't  operate with Bluetooth.
Q

Does this work with xiaomi mi pad 2?

By Kostas Jan-07/2017 18:16:54

A
Hello Kostas, ihealth Blood Pressure Dock Monitoring System can be used for iOS 7.0 and Android 4.3 version and over those versions devices ( except Xiaomi 1, Xiaomi 2A, Redmi 1, and Redmi Note 3G )