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Customer Questions

  • All(14)
  • Product Information(6)
  • Stock Status(1)
  • Payment(3)
  • About Shipping(4)
  • Others
Q

What is a type of prism? In description is BAK 4 but prodducer says it is BAK 7 http://www.bijia-binoculars.com/en/Info/View.Asp?id=178 What is material of body real magnesium alloy?

By Alex Feb-03/2018 11:40:10

A
Hello Alex, Thanks for your inquiry.It is porro BAK-4 prism.
Q

If I order this product from the european werehouse do I still pay customs to Portugal?

By Nuno Filipe Aug-28/2016 15:37:25

A
Hello Nuno, Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.For more details: http://www.gearbest.com/about/faq.html
Q

I was wondering if I pay a fee when the product gets here. I live in Brazil, State of Rondonia in n ew Brasilandia. cep 76958-000. Obrigado.

By Luciano Costa Mendes Jul-21/2016 23:19:29

A
Hello Luciano,We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://www.gearbest.com/about/shipping-methods.html
Q

What is the cost in US Dollars.....Say 20 pounds

By Mike May-11/2016 03:56:56

A
Hello Mike, You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollar.Once you pay by Paypal and credit card your order payment will be changed into USD automatically.
Q

What is the range for night vision and what is the night lumens that you can SEE in ?

By Peter Toth Apr-09/2016 21:43:03

A
Hello Peter,Thank you for your inquiry.Field of view: 83m / 1000m .The night vision function does not mean to watch objects in the dark .Have a nice day.
Q

Mi occorre 7 X 42 è possibile? Grazie

By Gerardo Apr-04/2016 06:47:53

A
Hello Gerardo,Thank you for your inquiry,we are sorry there isn't 7*42 .Have a nice day.
Q

Why do you call these binoculars "Night Vision" if they are not intended for use at night?

By Paul Mulwitz Mar-27/2016 10:13:48

A
Hi Paul,Thank you for your inquiry. It can be used at day and night.
Q

Hi! you can ship the item, here in saudi Arabaia? Thanks..

By kevz Mar-23/2016 12:15:13

A
Hello kevz,Thank you for your inquiry,we can ship it to saudi Arabaia.Have a nice day.
Q

how can i know the shipping charges for Pakistan?

By qureshi Dec-07/2015 21:50:10

A
Hi qureshi ,  Delivery cost depends on the available shipping method (the flat rate shipping is free shipping) and weight, along with the shipping time and the destination country.  Please add all the items to cart, and then choose the country you want the order to be shipped to. The shipping cost, total amount and estimated delivery time will be displayed for each shipping method.
Q

can i get products delivered in Pakistan?

By qureshi Dec-07/2015 21:48:54

A
Hi, We can ship this item to Pakistan. We hope you enjoy shopping here with us.