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Customer Questions

  • All(108)
  • Product Information(94)
  • Stock Status(4)
  • Payment
  • About Shipping(2)
  • Others(7)
Q

My OUKITEL A28 Smart Watch is no longer connecting, the charger has failed. Where can I get a new base and charger?

By Rosi Jun-05/2018 15:49:58

A
Dear Rosi,Please refer to this link https://www.gearbest.com/smartwatch-accessories-c_12023/ If there are available base and charger for this item, you can find via this link.
Q

I already own an A28, but want to determine if a induction charger would work with it.

By Rick Fetter Jan-31/2017 20:50:07

A
Hello Rick,Thank you for your inquiry.It can not support a induction charger. Please check this link: http://prntscr.com/e81iny Please feel free to contact us if further questions.Thank you for your attention.
Q

hi i want to ask if OUKITEL A28 smart watch accepts otg(on the go)/thank you

By jim chiotis Jan-20/2017 23:22:31

A
Hello jim,It doesn't support OTG.
Q

Ola este produto só receber notificação whats e feceb.Ou da para assesar o mesmo.

By Marcos Roberto Sep-14/2016 22:22:46

A
Olá Marcos,Este relógio pode empurrar informação instantânea do Facebook, enquanto, isso não acontecer apoio whatsapp. Obrigado pela sua atenção.
Q

HI IIs this watch support hebrew? Thanks

By Menni Sep-13/2016 11:01:17

A
Hello Menni,This watch doesn't support hebrew, please check this one: http://www.gearbest.com/smart-watches/pp_226807.html?wid=21Thanks for your attention. 
Q

Does this product work with IOS Iphones

By Marie Aug-24/2016 15:02:55

A
Hello Marie,This watch can works with IOS Iphones (ios 7.0 and above system). Thanks for your interest. 
Q

do I have to have the sd card out of my phone to text, call,ect.or will the app do it all for me

By RJ Aug-21/2016 14:01:26

A
Hello RJ,You don't need to have the SD/SIM card out of your phone to text or call, you just need to connect the watch with your phone via bluetooth to realise the functions. Also, for app,it is a kind of app designed by the supplier. You can scan the QR code on the package or manual to download when you get the item.    Thanks for your attention. 
Q

What is the cost of expedited shipping for the A28 smart watch to Australia

By Leo Vilensky Aug-07/2016 04:20:43

A
Hello Leo,You can see the Shipping costs and delivery time during the check out. Steps to follow: 1. Add your product to your cart2. Enter your delivery country 3. The shipping cost will be displayed automatically.  The price shown on the on the product page is the item price, shipping cost is not included.Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.  
Q

IS THE BAND REMOVABLE?

By nicole Jul-15/2016 18:21:40

A
Hello nicole,Yes, the band is removeable.
Q

Is it compatible with android 6.0 ? And is it support the korean language ?

By Daewoon Choi Jul-07/2016 08:07:03

A
Hello Daewoon, This watch is compatible with android 6.0, while it doesn't support korean.  Thanks for your attention.