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Customer Questions

  • All(14)
  • Product Information(13)
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  • About Shipping(1)
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Q

What is the SKU number of this?

By Doru Feb-02/2018 13:42:21

A
Dear Doru,Thank you for your inquiry.The sku number of the item is 136678602.
Q

What is the impedance, the frequency response and the ohms and sensitivity?

By Gonçalo Pereira Espinola Jan-17/2018 10:17:57

A
Dear Gonçalo,Thank you for your inquiry.Impedance: 16ohmsfrequency range:15-29000hz
Q

How many days is necessary for the earphone arrive in Brazil?

By Gelson Alves de Souza Jun-29/2017 20:39:01

A
Hello Gelson,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Are these the Original KZ ate or are they copies? Because the box is totally different than the "Originals".

By Leopold Jan-20/2017 10:41:22

A
Hello Leopold, Brand: KZModel: KZ-ATE    It's orginal KZ.
Q

Do these ear buds give good sound quality for all music if not than for what type

By Tony Jan-08/2017 04:54:23

A
Hello Tony,Thanks for your inquiry.It depends on the song.If the song takes more memory, its quality is better.But genarally speaking, this product gives good sound quality.Have a nice one.
Q

Hi dear friend, I'm asked before for the frequency reponse of this earbuds, but you've answered other thing about the plug compatibility, I need to know about the frequency reponse this earbuds reproduces. The frequency response is the capacity of a sound device can reproduce audio waves. The general frequency response of the most earbuds is about 20000hz to 20000hz and the frequency response of better earbuds is about 5hz to 24000hz. Do you have any kind of information about the frequency response of this earbuds? Thanks for attention have a good day.

By Lucas Clazer Dec-24/2016 17:09:14

A
Hello Lucas,http://screencast.com/t/OOVIAedQPlease check it here.Thank you for your attention.
Q

de cuanto es la duracion de a bateria

By Hugo Barahona Nov-04/2016 04:17:12

A
Hello Hugo, Thank you for your inquiry.I am sorry it's wired,not powered by battery.
Q

Does this product have active (electronic) noise canceling similar to Bose? Or do they simply block noise by tight fit?

By Gordon Oct-04/2016 14:10:35

A
Hello Gordon,This product doesn`t have active (electronic) noise canceling similar to Bose .
Q

HI! This product support voice control and songs switching?

By Maki Sep-17/2016 18:51:02

A
Hello Maki,This product cannot support voice control and songs switching .
Q

Hi my dear friend! This product is compatible with my phone:Samsung Galaxy S4 I9515?

By Maki Sep-17/2016 14:04:52

A
Hello Maki,Yes,this product is compatible with my phone:Samsung Galaxy S4 I9515 .