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Customer Q&A

  • All(6)
  • Product Information(2)
  • Stock Status(1)
  • Payment
  • About Shipping(2)
  • Others(1)
Q

good morning, I wanted to know when this version is available for shipping again. best regards

By gianluca May-25/2017 20:43:31

A

Hello, gianluca

Many thanks for the inquiry.

Sorry, the item is out of stock and can not be sold anymore.

Please check out our other amazing items here: http://www.gearbest.com/new-products/   

Grab our best deals here: http://www.gearbest.com/gadget-deals.html 

Please feel free to contact us if you have additional questions.

 


Q

Is the shipping cost free? How much the total cost including tax, delivery fee, etc to reach my home in Singapore?

By RMP Dec-10/2015 01:31:41

A
Hi RMP, available shipping methods and shipping Cost from China stock to Singapore: Standard Shipping $256.00
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page. Taxes are charged by your local customs office and are covered by the customer. Before you start importing quantities of China products to your country, you'll need to research what the law and practices are in country. Please refer to: http://www.gearbest.com/about/faq.html  If you have special instructions for your order such as dropshipping order, gift order etc, please leave us message when you checkout. We will do best to help you. Thank you for your inquiry. Please feel free to ask further presale questions.
Q

Do you sell filters also?

By oliverdj86 Aug-27/2015 09:35:10

A
Hi Oliverdj86, the filters are included in the package. But we don't sell them separately. Thank your for your inquiry. Please feel free to ask if you have further questions. 
Q

make it free shipping ordjnary mail please.thamks

By wklmer Aug-04/2015 13:54:00

A
Hi,wklmer! For your inquiry, we kindly suggest you to submit a ticket with order number to our support center. http://www.gearbest.com/about/contact-us.html   
We would like to help you to change the shipping method. Thanks for your inquiry.
Q

Is it easy to find (or purchase ) filter in USA ?

By Morris Aug-03/2015 22:14:40

A
Hi,Morris! Generally it only can be purchase in China. If you order this item on our website, it will be shipped from China. Thanks for your inquiry.
Q

what filter it uses.ten inches x 2.5 carbon and sediment? you know the regular ones or the expensive one srew type

By wilmer Jul-31/2015 14:34:56

A
Hi,wilmer! For your inquiry, please kindly refer to the video of Xiaomi Water Purifier Installation Guide at the following link: https://www.youtube.com/watch?v=euu8__yoP4U
Thanks for your inquiry.
Q

Do you sell filters also?

By oliverdj86 Aug-27/2015 09:35:10

A
Hi Oliverdj86, the filters are included in the package. But we don't sell them separately. Thank your for your inquiry. Please feel free to ask if you have further questions. 
Q

what filter it uses.ten inches x 2.5 carbon and sediment? you know the regular ones or the expensive one srew type

By wilmer Jul-31/2015 14:34:56

A
Hi,wilmer! For your inquiry, please kindly refer to the video of Xiaomi Water Purifier Installation Guide at the following link: https://www.youtube.com/watch?v=euu8__yoP4U
Thanks for your inquiry.
Q

good morning, I wanted to know when this version is available for shipping again. best regards

By gianluca May-25/2017 20:43:31

A

Hello, gianluca

Many thanks for the inquiry.

Sorry, the item is out of stock and can not be sold anymore.

Please check out our other amazing items here: http://www.gearbest.com/new-products/   

Grab our best deals here: http://www.gearbest.com/gadget-deals.html 

Please feel free to contact us if you have additional questions.

 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Is the shipping cost free? How much the total cost including tax, delivery fee, etc to reach my home in Singapore?

By RMP Dec-10/2015 01:31:41

A
Hi RMP, available shipping methods and shipping Cost from China stock to Singapore: Standard Shipping $256.00
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page. Taxes are charged by your local customs office and are covered by the customer. Before you start importing quantities of China products to your country, you'll need to research what the law and practices are in country. Please refer to: http://www.gearbest.com/about/faq.html  If you have special instructions for your order such as dropshipping order, gift order etc, please leave us message when you checkout. We will do best to help you. Thank you for your inquiry. Please feel free to ask further presale questions.
Q

make it free shipping ordjnary mail please.thamks

By wklmer Aug-04/2015 13:54:00

A
Hi,wklmer! For your inquiry, we kindly suggest you to submit a ticket with order number to our support center. http://www.gearbest.com/about/contact-us.html   
We would like to help you to change the shipping method. Thanks for your inquiry.
Q

Is it easy to find (or purchase ) filter in USA ?

By Morris Aug-03/2015 22:14:40

A
Hi,Morris! Generally it only can be purchase in China. If you order this item on our website, it will be shipped from China. Thanks for your inquiry.