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Customer Questions & Answers

  • All(9)
  • Product Information(5)
  • Stock Status(1)
  • Payment
  • About Shipping(2)
  • Others(1)
Q

PLEASE EMAIL ME WHEN YOU HAVE THE D1 IN STOCK AND WHEN DO YOU THINK THIS WILL BE? AS I CHECKED A WEEK AGO AND YOU WERE OUT OF STOCK THEN? EMAIL ME AT MY GMAIL OR acharmedlife@optusnet.com.au Thankyou.

By williams Mar-31/2018 12:33:04

A

Hello williams,


We regret to inform you that this item is no longer available.

 

Please check out our other amazing items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html


Q

Hi, Is it possible to play with two of them without mixing the signal from the remote controllers?

By Lair Sep-08/2016 18:03:06

A

Hi,Lair

Thanks for your inquiry.

You can play with two of this toys at the same time,but please kindly do not keep them too close.

The control signal will not mix,but you can not control both from one remote control.

You need to adjust the frenquency for both controls.


Q

Where is the Remote for it??

By Jaedon Jun-27/2016 01:45:01

A

Hello Jaedon,
It comes with the remote control and please review the description and pictures on the website.

Q

How long does it last for when it is fully charged?

By Angus Jun-10/2016 01:38:53

A

Hello Angus,
The flying time is about 5mins.

Please feel free to ask if you have further pre-sale questions. 


Q

It gives to place a camera in the drone ?

By João Augusto May-21/2016 20:55:30

A

Hi,João

Thanks for your inquiry.

It does not give  to place a camera in the drone.

Q

dali šaljete proizvod u hrvatsku ako šaljete koliko treba dana da pošaljete

By yunerin May-15/2016 08:16:20

A

Hi,yunerin

Thanks for your inquiry.

We send the item to Croatia.

Total Delivery Time = Processing Time + Shipping Time

We will need approximately 3-5 business days to arrange shipment of  order.

For small quantity orders,the processing time is 1-3 busiensss days while large quantity order may require a few days more.

 

The exact shipping time depends on the shipping method you choose. 

1) Flat Rate Shipping: Between 7-25 business days to ship to the destination, by post office.

2) Standard Shipping: Between 6-8 business days to be delivered, by EMS.

3) Expedited Shipping: Around 3-7 business days to arrive, by DHL/FEDEX/IB.

 

Please note that the above shipping times are for guidance only. 

The precise shipping time can also be affected by factors such as:

remote locations, peak shipping periods, Holidays and Festivals, inclement weather and operational issues impacting the shipping company. 

 

You can refer to this link http://www.gearbest.com/about/shipping-methods.html for details.

Gearbest's FAQ : http://www.gearbest.com/about/faq.html


Q

is this product made in the USA? If not, where is it manufactured and how long will it take to be shipped to the USA?

By jon Feb-18/2016 04:18:39

A

Hello jon,

It is made in China.
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

Can you ship Ultra Mini D1 to the philippines?

By Alex Jan-21/2016 06:58:20

A
Hi Alex,
We send this item to philippines. We hope you enjoy shopping here with us.
Q

Do you ship to australia

By Calib Nov-05/2015 07:24:41

A
Hi Calib,
We can ship to australia. Thank you for your inquiry.
Q

Hi, Is it possible to play with two of them without mixing the signal from the remote controllers?

By Lair Sep-08/2016 18:03:06

A

Hi,Lair

Thanks for your inquiry.

You can play with two of this toys at the same time,but please kindly do not keep them too close.

The control signal will not mix,but you can not control both from one remote control.

You need to adjust the frenquency for both controls.


Q

Where is the Remote for it??

By Jaedon Jun-27/2016 01:45:01

A

Hello Jaedon,
It comes with the remote control and please review the description and pictures on the website.

Q

How long does it last for when it is fully charged?

By Angus Jun-10/2016 01:38:53

A

Hello Angus,
The flying time is about 5mins.

Please feel free to ask if you have further pre-sale questions. 


Q

It gives to place a camera in the drone ?

By João Augusto May-21/2016 20:55:30

A

Hi,João

Thanks for your inquiry.

It does not give  to place a camera in the drone.

Q

is this product made in the USA? If not, where is it manufactured and how long will it take to be shipped to the USA?

By jon Feb-18/2016 04:18:39

A

Hello jon,

It is made in China.
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

PLEASE EMAIL ME WHEN YOU HAVE THE D1 IN STOCK AND WHEN DO YOU THINK THIS WILL BE? AS I CHECKED A WEEK AGO AND YOU WERE OUT OF STOCK THEN? EMAIL ME AT MY GMAIL OR acharmedlife@optusnet.com.au Thankyou.

By williams Mar-31/2018 12:33:04

A

Hello williams,


We regret to inform you that this item is no longer available.

 

Please check out our other amazing items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Can you ship Ultra Mini D1 to the philippines?

By Alex Jan-21/2016 06:58:20

A
Hi Alex,
We send this item to philippines. We hope you enjoy shopping here with us.
Q

Do you ship to australia

By Calib Nov-05/2015 07:24:41

A
Hi Calib,
We can ship to australia. Thank you for your inquiry.
Q

dali šaljete proizvod u hrvatsku ako šaljete koliko treba dana da pošaljete

By yunerin May-15/2016 08:16:20

A

Hi,yunerin

Thanks for your inquiry.

We send the item to Croatia.

Total Delivery Time = Processing Time + Shipping Time

We will need approximately 3-5 business days to arrange shipment of  order.

For small quantity orders,the processing time is 1-3 busiensss days while large quantity order may require a few days more.

 

The exact shipping time depends on the shipping method you choose. 

1) Flat Rate Shipping: Between 7-25 business days to ship to the destination, by post office.

2) Standard Shipping: Between 6-8 business days to be delivered, by EMS.

3) Expedited Shipping: Around 3-7 business days to arrive, by DHL/FEDEX/IB.

 

Please note that the above shipping times are for guidance only. 

The precise shipping time can also be affected by factors such as:

remote locations, peak shipping periods, Holidays and Festivals, inclement weather and operational issues impacting the shipping company. 

 

You can refer to this link http://www.gearbest.com/about/shipping-methods.html for details.

Gearbest's FAQ : http://www.gearbest.com/about/faq.html