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Customer Q&A

  • All(40)
  • Product Information(30)
  • Stock Status(3)
  • Payment(1)
  • About Shipping(3)
  • Others(3)
Q

is the screen glass or plastic ?

By giuliano Oct-17/2016 14:11:52

A

Hello giuliano,


The screen is glass.

Please feel free to contact us if you have any questions.


Q

Can I use this tablet as a phone and does it accept standard sim cards.

By Daniel Oct-14/2016 20:20:09

A

Hello Daniel,

Yes, you can.

Please feel free to contact us if you have any questions.


Q

Does this tablet come with windows 10?

By Pedro Neto Sep-02/2016 15:58:47

A

Hello Pedro,
This tablet will not come with windows 10 .

Q

Hello I'm interested in: Cube T8 Android 5.1 8 inch 4G Phablet. Will it work in Israel and in what frequency, does it have hebrew?

By Ronit Jul-28/2016 12:08:20

A

Hello Ronit,

It is nlocked for Worldwide use. Please ensure local area network is compatible. Please check with your carrier/provider before purchasing this item.

This tablet will only work with GSM + WCDMA + TD-SCDMA + TDD + FDD networks:  GSM 900/1800MHz WCDMA 2100MHz TD-SCDMA band34,band39 FDD band1,band3 TDD band38,band39,band40,band41.

Thanks for your attention.

Q

This product is in stock?

By Руслан May-30/2016 09:46:03

A

Hi,Руслан

Thanks for your inquiry.

It is in stock.

Q

say this product is available? and what type of sockets with him, whether there is an adapter for the Russian outlets?

By Dimon48 Feb-26/2016 20:10:55

A

Hi,

It is in stock now, you are welcome to order it.

Please leave us a message when you check out we will send you the plug what you need.

Package Contents

Tablet PC: 1 
Charger: 1 
USB Cable: 1 
User Manual: 1


Q

скажите товар есть в наличии? и в него входит вилка для россии

By Dimon48 Feb-26/2016 19:46:15

A

Hi,

It is in stock now, you are welcome to order it.

Package Contents

Tablet PC: 1 
Charger: 1 
USB Cable: 1 
User Manual: 1


Q

хочу купить "Куб Т8 андроид 5.1 8 дюймов 4G и Фаблет", но не знаю как здесь производятся платежи. Был-бы очень благодарен за возможность купить наложным платежом. Спасибо.

By Василий Feb-24/2016 17:07:26

A

Hello Василий,

You can shop safely and securely with any of the following convenient methods and in us dollars.

We do not accept Cash on Delivery.

1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union


Q

please can the ram be expanded to 8 gig and above?

By nneka Jan-12/2016 09:45:17

A
Sorry, it can not be.
Thanks for your suppory and patience.
Q

Hi, do you hawe this tablet on sale in EU-Warehouse.? thank you

By Kalevi Salminen Jan-01/2016 13:19:37

A
Hi Kalevi, this item is still available in EU warehouse for now. 
Thank you for your inquiry. Best Wishes for 2016. 
Q

is the screen glass or plastic ?

By giuliano Oct-17/2016 14:11:52

A

Hello giuliano,


The screen is glass.

Please feel free to contact us if you have any questions.


Q

Can I use this tablet as a phone and does it accept standard sim cards.

By Daniel Oct-14/2016 20:20:09

A

Hello Daniel,

Yes, you can.

Please feel free to contact us if you have any questions.


Q

Does this tablet come with windows 10?

By Pedro Neto Sep-02/2016 15:58:47

A

Hello Pedro,
This tablet will not come with windows 10 .

Q

Hello I'm interested in: Cube T8 Android 5.1 8 inch 4G Phablet. Will it work in Israel and in what frequency, does it have hebrew?

By Ronit Jul-28/2016 12:08:20

A

Hello Ronit,

It is nlocked for Worldwide use. Please ensure local area network is compatible. Please check with your carrier/provider before purchasing this item.

This tablet will only work with GSM + WCDMA + TD-SCDMA + TDD + FDD networks:  GSM 900/1800MHz WCDMA 2100MHz TD-SCDMA band34,band39 FDD band1,band3 TDD band38,band39,band40,band41.

Thanks for your attention.

Q

This product is in stock?

By Руслан May-30/2016 09:46:03

A

Hi,Руслан

Thanks for your inquiry.

It is in stock.

Q

say this product is available? and what type of sockets with him, whether there is an adapter for the Russian outlets?

By Dimon48 Feb-26/2016 20:10:55

A

Hi,

It is in stock now, you are welcome to order it.

Please leave us a message when you check out we will send you the plug what you need.

Package Contents

Tablet PC: 1 
Charger: 1 
USB Cable: 1 
User Manual: 1


Q

скажите товар есть в наличии? и в него входит вилка для россии

By Dimon48 Feb-26/2016 19:46:15

A

Hi,

It is in stock now, you are welcome to order it.

Package Contents

Tablet PC: 1 
Charger: 1 
USB Cable: 1 
User Manual: 1


Q

please can the ram be expanded to 8 gig and above?

By nneka Jan-12/2016 09:45:17

A
Sorry, it can not be.
Thanks for your suppory and patience.
Q

What telephone company in USA compatible with this phablet

By Oleg Oct-07/2015 19:14:00

A
Hi Oleg,

This phone is unlocked , it can work the carrier which can support Frequency GSM 900/1800MHz WCDMA 2100MHz TD-SCDMA band34/band39 FDD band1/band3 TDD band38/band39/band40/band41, You can check the link to find which carrier this phone can support,The link is  http://maps.mobileworldlive.com/.
Q

Is there e possibility to upgrade later (Android 6)? Thanks and greets

By Kurt Oct-05/2015 11:47:04

A
Hi Kurt ,
This Android/Windows tablet is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty. 
Q

Hi, do you hawe this tablet on sale in EU-Warehouse.? thank you

By Kalevi Salminen Jan-01/2016 13:19:37

A
Hi Kalevi, this item is still available in EU warehouse for now. 
Thank you for your inquiry. Best Wishes for 2016. 
Q

Do you have it available in the warehouse?? Within how many days is sent?? Thanks Best regards Evgeni

By Evgeni Nov-30/2015 09:41:20

A
Hi Evgeni, this product is available in EU warehouse. Welcome to order! Thank you for your interest in our products.
Q

hello. is this item in stock now? can I buy also leather case for this tablet?

By Andrey Nov-13/2015 12:26:36

A
Hi Andrey, this item is in stock now. You can check Cube T8 Protective Case at: http://www.gearbest.com/tablet-pcs/pp_234386.html
You can order them together.
Thank you for your inquiry. Please feel free to ask further presale questions.
Q

хочу купить "Куб Т8 андроид 5.1 8 дюймов 4G и Фаблет", но не знаю как здесь производятся платежи. Был-бы очень благодарен за возможность купить наложным платежом. Спасибо.

By Василий Feb-24/2016 17:07:26

A

Hello Василий,

You can shop safely and securely with any of the following convenient methods and in us dollars.

We do not accept Cash on Delivery.

1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union


Q

Este producto esta en el almacén de Europa? Cuanto tardaría en llegar a españa? Gracias

By maria Oct-20/2015 09:09:16

A
Hi Maria, I am glad to inform you that this item is available in EU warehouse. For your inquiry, please add the items to cart and Proceed to Checkout firstly, then fill the detail destination information when you check out. There will be Available Shipping Methods for you to choose.The delivery cost depends on the shipping method, destination country, package's weight and volume.  The estimate shipping cost and total amount will be displayed for each shipping method. Thank you for your inquiry. Please feel free to ask further presale questions.
Q

I want to know the delivery time (from date of order to receipt of the product) thank you

By robino Oct-09/2015 18:46:10

A
Hi robino,
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 4-7 business days to arrive.
2) Standard Shipping: Between 6-8 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html
Q

Can this item be shipped out within 48 hours upon request?

By Sallamaj Aug-08/2015 18:12:15

A
Hi,Sallamaj! Please forgive us that we generally ship this item within 4-10 business days because we need a few days for preparing your order. Thanks for your inquiry.
Q

I am interested in buying this Phablet. I know you don't have a protective case specific for this product but I would like to know if there is a protective case that would fit it. I received a previous answer from you referring me to a site with protective cases butI couldn't find anything there. I tried to contact the Support Center but when I tried to sign in it didn't accept my email and password. Could you help me? thank you in advance

By Chris Aug-11/2015 19:13:47

A
Hi,Chris! I am sorry that we temporarily don't have the protective case specific for this product to sell. You can contact us on the live chat. www.gearbest.com/about/contact-us.html Thanks for your inquiry.
Q

What is thé power of the battery

By hamza Aug-11/2015 16:16:49

A
Hi,hamza! The Battery Capacity of this item is 4000mAh. It can provide 5 hours video playing time. You can use input 100-240V, out put 5V 2A AC adapter which is included to charge this phablet. Thanks for your inquiry.
Q

Please answer one more question: if i buy two or three to give as presents will I get a discount? Thank you in advance.

By Chris Aug-10/2015 22:10:04

A
Hi,Chri! This item has been already offered  49% off discount. Now it is $95.99. Its' regular price is $190.04. Welcome to order! If you have any demand please leave us message when you checkout. We will try our effort to help you. Thanks for your inquiry.