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Customer Questions

  • All(197)
  • Product Information(117)
  • Stock Status(16)
  • Payment(13)
  • About Shipping(37)
  • Others(13)
Q

Olá, eu gostaria de saber onde eu clico para efetuar a compra. Juro que não achei. obrigada.

By eris Feb-01/2017 18:22:58

A
Hello eris, Thank you for your inquiry.Add the items to the shopping cart, and click 'Proceed to Checkout'. After confirming and selecting the essential options, click 'Place the Order'. The website will take you to the payment page. Thank you, Let me know if you need any help.Have a nice day!
Q

The price shown has already the discount?

By Daniel Sep-27/2016 02:19:54

A
Hello Daniel,The price we show online is the final product value. Thanks for your attention. 
Q

este produto é enviado de que país??Quanto tempo de entrega para o Brazil?? envio para o Brazil é free shiping??

By Gilson Jul-12/2016 22:30:53

A
Olá Gilson,Nós enviamos em todo o mundo a partir do depósito CN.Você pode ver os custos de transporte e tempo de entrega durante o check-out. Passos a seguir 1. Adicione o seu produto ao seu carrinho 2. Insira seu país de entrega 3. O custo de envio será automaticamente exibida.Assim que recebermos o seu pagamento nós enviaremos o seu item de acordo com a estimativa da expedição indicado na página do produto.Entrega estimativa de tempo:1) Envio Expedito: 3-7 dias de trabalho2) Envio padrão: 7-10 dias de trabalho3) taxa fixa de entrega: 10-25 dias de trabalhoSaiba mais informações sobre o envio de http://www.gearbest.com/about/shipping-methods.html
Q

can it work with t mobil

By hyat Jun-27/2016 14:57:56

A
Hello hyat ,This phone is unlocked , it can work the carrier which can support Frequency 2G: GSM 850/900/1800/1900MHz3G: WCDMA 850/1900/2100MHz , You can check the link to find which carrier this phone can support,The link is  http://maps.mobileworldlive.com/.
Q

Is this phone new or refurbished? Is there sales tax? How fast is normal delivery to east coast US

By ARNIE Jun-15/2016 01:09:23

A
Hello ARNIE,It is new. -Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.For more details: http://www.gearbest.com/about/faq.html-We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://www.gearbest.com/about/shipping-methods.html
Q

Hello. Does it support a compass?

By R.C. Jun-10/2016 20:44:39

A
Hello R.C., It doesn't support compass.
Q

(HK) what is? Which side is shipping to Bulgaria? There Bulgarian menu? Thanks !

By bob May-28/2016 14:27:19

A
Hello bob, This item is only available in HK and US warehouse now.Shipping time depends on the shipping method selected in the check-out. Please consider these estimations as a reference:1) Expedited Shipping (DHL, FedEx, UPS)=> 3-7 business days 2) Standard Shipping (EMS) => 7-10 business days 3) Flat Rate Shipping=> 10-25 business days Learn more information about the shipping time from http://www.gearbest.com/about/shipping-methods.htmlThis item doesn't support Bulgarian language.
Q

hello doogee X5 There OTA (yes or no)? There OTG (yes or no)? thank

By bob May-24/2016 13:21:51

A
Hello bob, It has OTA and OTG.
Q

oi boa tarde gostaria de saber qual o tempo que o produto demora pra chegar e se ele funciona no meu pais

By rafaela May-16/2016 19:16:15

A
Hello rafaela,We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://www.gearbest.com/about/shipping-methods.html This item is Unlocked for Worldwide use. Please ensure local area network is compatible. It supports the Network: 2G: GSM 850/900/1800/1900MHz    3G: WCDMA 850/1900/2100MHz
Q

What is Warehouse Options: US-LA?

By Dmitriy May-07/2016 08:18:40

A
Hello Dmitriy, It will be shipped from US-LA and it can only ship to United States.