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Customer Questions & Answers

  • All(100)
  • Product Information(93)
  • Stock Status(1)
  • Payment
  • About Shipping(3)
  • Others(2)
Q

Does the watch have a countdown timer or stopwatch function?

By Terry Jan-09/2017 03:12:57

A

Hello Terry

Thank you for your inquiry.

No it does not have the function of a countdown timer.  

Thank you, Let me know if you need any help.

Have a nice day!


Q

Can I use this watch for swimming or diving?

By Akira Dec-21/2016 16:11:19

A

Hello Akira,
No, you cannot use it for swimming or diving.

IP65 waterproof: You can wear it to do daily washing, such as wash hands and face.

Q

Hell, Is this item have heart rate?

By Canpolad Dec-21/2016 14:19:59

A

Hello Canpolad, 


Thank you for your inquiry.

I am sorry it doesn't have heart rate.

Q

In description for app downloads it says just for android does that means that can be used for IOS as well?Also does IOS phones support messages like Facebook?

By Adrian Dec-19/2016 08:09:44

A

Hello Adrian,

Thanks for your inquiry.

It can be used for IOS phone as well.

But it doesn't support facebook for ios.

Ios only supports Bluetooth Dialing, Music and Remote Camera function.

Have a nice one.


Q

Good morning, how much storage memory has the smartwatch?

By alessandro Dec-13/2016 02:13:49

A

Hello alessandro,

The memory is 64 M 

The operation is 32 M

Q

how fast can u ship this product for Hong Kong? Shipping cost? Can I pay by credit card?

By jw Dec-07/2016 12:26:36

A

Hello jw

You can pay via credit card. 
You can see the Shipping costs and delivery time during the check out. Steps to follow:

  1.  Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.
    Once we have received your payment we will ship your item according the dispatch estimation indicated on the product page.
    Delivery time estimation :
    1) Expedited Shipping: 7-15 working days
    2) Registered Air Mail:10-25 working days
    3) Unregistered Air Mail:13-30 working days                            

    4) Priority Line : 7 - 15 working days(Only for partial countries)
    Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html              


Q

Does this work with Windows 8.1 phone?

By Jay Oct-29/2016 18:34:04

A

Hello Jay,

Thanks for your inquiry.

Sorry to say that it is compatible wiht Android / iOS 5.0 or above system.                                             

Q

Does the screen turn on by sensing wrist movement?

By Hi Oct-11/2016 11:31:00

A

Hello Hi,

The screen doesn't turn on by sensing wrist movement. Thanks for your attention. 

Q

Can I see and reply to sms text messages and whatsapp?

By Laura Oct-03/2016 16:32:45

A

Hello Laura,

You can see sms text messages and whatsapp, while you can't reply them on the watch. Thanks for your attention. 

Q

does the uWear smart Watch come with a charger ?

By Andrew Price Sep-19/2016 17:42:41

A

Hello Andrew,

This smart watch will come with USB cable for charging. Thanks for your attention. 

Q

Does the watch have a countdown timer or stopwatch function?

By Terry Jan-09/2017 03:12:57

A

Hello Terry

Thank you for your inquiry.

No it does not have the function of a countdown timer.  

Thank you, Let me know if you need any help.

Have a nice day!


Q

Can I use this watch for swimming or diving?

By Akira Dec-21/2016 16:11:19

A

Hello Akira,
No, you cannot use it for swimming or diving.

IP65 waterproof: You can wear it to do daily washing, such as wash hands and face.

Q

Hell, Is this item have heart rate?

By Canpolad Dec-21/2016 14:19:59

A

Hello Canpolad, 


Thank you for your inquiry.

I am sorry it doesn't have heart rate.

Q

In description for app downloads it says just for android does that means that can be used for IOS as well?Also does IOS phones support messages like Facebook?

By Adrian Dec-19/2016 08:09:44

A

Hello Adrian,

Thanks for your inquiry.

It can be used for IOS phone as well.

But it doesn't support facebook for ios.

Ios only supports Bluetooth Dialing, Music and Remote Camera function.

Have a nice one.


Q

Good morning, how much storage memory has the smartwatch?

By alessandro Dec-13/2016 02:13:49

A

Hello alessandro,

The memory is 64 M 

The operation is 32 M

Q

Does this work with Windows 8.1 phone?

By Jay Oct-29/2016 18:34:04

A

Hello Jay,

Thanks for your inquiry.

Sorry to say that it is compatible wiht Android / iOS 5.0 or above system.                                             

Q

Does the screen turn on by sensing wrist movement?

By Hi Oct-11/2016 11:31:00

A

Hello Hi,

The screen doesn't turn on by sensing wrist movement. Thanks for your attention. 

Q

Can I see and reply to sms text messages and whatsapp?

By Laura Oct-03/2016 16:32:45

A

Hello Laura,

You can see sms text messages and whatsapp, while you can't reply them on the watch. Thanks for your attention. 

Q

does the uWear smart Watch come with a charger ?

By Andrew Price Sep-19/2016 17:42:41

A

Hello Andrew,

This smart watch will come with USB cable for charging. Thanks for your attention. 

Q

Salve volevo sapere se l'orologio visualizza il messaggio whatsapp o solo la notifica, grazie.

By Stefania Melchionna Sep-14/2016 18:48:01

A

Ciao Stefania,

L'orologio visualizza il messaggio WhatsApp. Grazie per l'attenzione.

Q

please could you tell me when do you get stock again in eu warehose? thanks you

By Cristian Jan-10/2016 09:53:59

A
Hi Cristian,
We are sorry that we do not have the plan to sell this item in the EU warehouse for the moment. Please pay attention to our website for the update. Please feel free to ask if you have further questions. 

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

how fast can u ship this product for Hong Kong? Shipping cost? Can I pay by credit card?

By jw Dec-07/2016 12:26:36

A

Hello jw

You can pay via credit card. 
You can see the Shipping costs and delivery time during the check out. Steps to follow:

  1.  Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.
    Once we have received your payment we will ship your item according the dispatch estimation indicated on the product page.
    Delivery time estimation :
    1) Expedited Shipping: 7-15 working days
    2) Registered Air Mail:10-25 working days
    3) Unregistered Air Mail:13-30 working days                            

    4) Priority Line : 7 - 15 working days(Only for partial countries)
    Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html              


Q

i would like to order this from india , Can it be delivered to india , if so how many days will it takes for shipping

By Hari May-18/2016 04:01:51

A

Hello Hari,

We ship everywhere in the world from the CN warehouse.

We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.

Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

How much money to send to Romania. The cost of transport ? Thank you.

By Adrian Dec-10/2015 14:14:10

A
Hi Adrian, available shipping methods and shipping cost of this item from China stock to Romania at below:
Flat Rate Shipping FREE SHIPPING
Standard Shipping $45.62
Expedited Shipping $40.78
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.
Thank your for your inquiry. Have a nice day!
Q

Dear Sir Or Madam My name is Sammy i am a product reviewer and i am also a Youtuber. I am really interested in your product and i want to review it. I am very good a describing and reviewing products. I was wondering if you were as so kind to please provide me with your product for a review for Gearbest or if really liked the product i will do a review on Youtube. For Your product review i will : -I will give a good long paragraph or so on how good the product is. (on Gearbest) (100% willl be done) -I will give advise on how it can be improved (100% will be done) -I will tell its Pro's And Cons (100% will be done) -If i really like the product then i will do a review on my channel (If the product is really like) -On my YouTube Channel i will unbox the product and give a shout out to you and also give product links (100% will be done) If you are interested in this offer of sponsorship then please reply to this or email me on samtube252@gmail.com. Thanks For Your Time, Sammy.

By Sammy Ibrahimi Sep-04/2016 11:52:25

A

Hello Sammy,
You just need to contact youtube@gearbest.com.

Q

Does it go underwater in a pool

By Noah May-29/2016 18:29:34

A

Hello Noah, 
No, id doesn't.

IP65 waterproof: You can wear it to do daily washing, such as wash hands and face.

Thanks for your attention.