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Customer Questions

  • All(23)
  • Product Information(9)
  • Stock Status(1)
  • Payment(2)
  • About Shipping(6)
  • Others(4)
Q

You can pay in PayPal?

By יוספה לוי Mar-22/2018 18:02:50

A
Hello יוספה, Gearbest accepts the following safe and secure payment methods:1. PayPal2. Credit card via PayPal3. Wire transfer4. Western Union5. Boleto Bancario via EbanxAvailable payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods. If you would like to pay by wire transfer or Western Union, please contact us for further details.
Q

How long will it take for the shipment to arrive?

By יוספה לוי Mar-22/2018 17:51:59

A
Hello יוספה,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

How we can record and pull the recorded video / Image ?Is it have any application in IOS or Android format?

By rajesh Sep-06/2016 15:15:57

A
Hi,rajeshThanks for your inquiry.The video / image is recorded in the sd card.It has no any application in IOS or Android format.
Q

The battery for the drone can be changed ? and where with it or as it is called ?

By Osvaldo Aug-13/2016 15:06:19

A
Hi,OsvaldoThanks for your inquiry.The battery for the drone can be changed.Please refer to:http://www.gearbest.com/m-goods-sn-141355501.htm 
Q

Can I change the battery for a powerfull one, more time to fly? Do you sell it?

By Alexandre Aug-06/2016 17:58:57

A
Hi,AlexandreThanks for your inquiry.We only have the spare batteries:http://www.gearbest.com/rc-quadcopter-parts/pp_268779.html?wid=21 We do not have a more power for spare batteries for this at present.
Q

does to have altitude hold function , thank you, john

By john Jul-18/2016 17:57:18

A
Hello john, The controlling distance is 15 - 30m. Thanks for your attention.
Q

What is max flying time.

By Sean Alexander Mar-30/2016 23:12:29

A
Hello Sean, Flight time: 2.5 - 4 minutes.
Q

is the Cheerson CX-10c compatible with FPV?

By Liam Mar-27/2016 00:01:49

A
Hello Liam, It is not compatible with FPV.
Q

Hi could explain because the price in preview is 19.88 Eur+ free shipping and when I select the object for buy the price change to 26,51 Euros + free shipping? Thanks in advance

By Bruno Mar-14/2016 20:35:02

A
Dear Bruno, Thank you for your inquiry. Please delete all cookies of the browsers, maybe the price haven't update to your end in time.Please refer to this link for the item price:http://www.gearbest.com/rc-quadcopters/pp_226963.htmlCustomer can choose currency on the top right, but the prices in other currency are just for reference, Sometimes the exchange rate does not update on our website in time.We suggest checking out using USD as this figure is always correct.Please feel free to ask further pre-sales questions.
Q

battery included remote control ?

By Gherman Alin Ioan Mar-08/2016 11:35:42

A
Hello Gherman, Battery for quadcopter: 3.7V 120mAh Li-Po batteryBattery for transmitter: 2 x AAA dry battery ( not included ).