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Customer Questions & Answers

  • All(24)
  • Product Information(20)
  • Stock Status
  • Payment
  • About Shipping(3)
  • Others(1)
Q

Can I use it for my xiaomi air 12 laptop to charge?

By Man-Ho Aug-23/2017 18:46:13

A

Hello Man-Ho,
Yes,it is compatible with iPhone 6S / 6 / 6 Plus, Samsung Note 5 / S6 / S6 Edge / S6 Edge Plus, HTC M9, smartphone and Tablet PC.

Let me know if you need any help.

Q

In this power bank not included cable for iphones yes? Which cable do you recommend for iphone , can please drop a link? Ty and good day.

By iSage Aug-07/2017 18:36:20

A

Hello iSage,

It doesn't have cable for iphones in the package.

You can choose the cable here http://www.gearbest.com/8-pin-_gear/c_11421/ 


Q

Hi, how long take to charge iPhone 6s? And how many times i can charge it with full power bank?

By iSage Aug-07/2017 18:32:43

A

Hello iSage,

It needs 2-3 hours to charge the iPhone 6s.

You can charge four times with full power bank.

Q

hi, im little bit confused, i was just looking to buy an xiaomi 10000ah but there are so many different ones, which one would you recommend thanks regards lars

By lars Feb-17/2017 17:19:58

A

Hello lars,
http://www.gearbest.com/m-goods-sn-143475602.htm

This one with good quality, I have used it for 3 year, there is no problem.

You can order it.

Q

Es compatible con Meizu MX4 pro?

By marcos Jan-24/2017 23:36:58

A

Hello marcos,

Thank you for your inquiry.

Yes, it can be used for Meizu MX4 pro.

Please feel free to contact us if further questions.Thank you for your attention.


Q

why don´t ship to peru?

By Ricardo Antonio Jan-16/2017 05:11:17

A

Hola Ricardo he comprobado para usted, porque el límite del método de envío, este artículo no puede ser enviado a su país ahora. Vamos a mejorar tan pronto como sea posible.

Por favor elige otras opciones disponibles. 

Echa un vistazo a nuestros nuevos productos de marca aquí: http://www.gearbest.com/new-products/

Agarrar nuestras mejores ofertas aquí: http://www.gearbest.com/gadget-deals.html


Q

hi team Please is this an original Xiaomi Power bank ? if it's original what does Zmi means ?

By Idem Jan-13/2017 13:27:20

A

Hello Idem,


It is original, welcome to order. And Zmi PB810 means that it is smart version.

Thanks for your inquiry.

Q

Is it compatible with Motorola Moto G 3 gen (2015)?

By Ilkka Jan-10/2017 20:54:33

A

Hello Ilkka,
It compatibles with Motorola Moto G 3 gen

Q

Can I charge this powerbank with a 5v 1A? I want to charge it with a solar panel, is it possible?

By Francisco Nov-15/2016 05:50:36

A

Hello Francisco,
Sorry you can't charge it with solar panel. Thanks for your interest.

Q

Hello is Compatible with Nexus 5X? Thanks.

By ~Márcio Nov-14/2016 14:24:41

A

Hi,~Márcio

Thanks for your inquiry.

It is compatible with Nexus 5X.

Q

Can I use it for my xiaomi air 12 laptop to charge?

By Man-Ho Aug-23/2017 18:46:13

A

Hello Man-Ho,
Yes,it is compatible with iPhone 6S / 6 / 6 Plus, Samsung Note 5 / S6 / S6 Edge / S6 Edge Plus, HTC M9, smartphone and Tablet PC.

Let me know if you need any help.

Q

In this power bank not included cable for iphones yes? Which cable do you recommend for iphone , can please drop a link? Ty and good day.

By iSage Aug-07/2017 18:36:20

A

Hello iSage,

It doesn't have cable for iphones in the package.

You can choose the cable here http://www.gearbest.com/8-pin-_gear/c_11421/ 


Q

Hi, how long take to charge iPhone 6s? And how many times i can charge it with full power bank?

By iSage Aug-07/2017 18:32:43

A

Hello iSage,

It needs 2-3 hours to charge the iPhone 6s.

You can charge four times with full power bank.

Q

hi, im little bit confused, i was just looking to buy an xiaomi 10000ah but there are so many different ones, which one would you recommend thanks regards lars

By lars Feb-17/2017 17:19:58

A

Hello lars,
http://www.gearbest.com/m-goods-sn-143475602.htm

This one with good quality, I have used it for 3 year, there is no problem.

You can order it.

Q

Es compatible con Meizu MX4 pro?

By marcos Jan-24/2017 23:36:58

A

Hello marcos,

Thank you for your inquiry.

Yes, it can be used for Meizu MX4 pro.

Please feel free to contact us if further questions.Thank you for your attention.


Q

hi team Please is this an original Xiaomi Power bank ? if it's original what does Zmi means ?

By Idem Jan-13/2017 13:27:20

A

Hello Idem,


It is original, welcome to order. And Zmi PB810 means that it is smart version.

Thanks for your inquiry.

Q

Can I charge this powerbank with a 5v 1A? I want to charge it with a solar panel, is it possible?

By Francisco Nov-15/2016 05:50:36

A

Hello Francisco,
Sorry you can't charge it with solar panel. Thanks for your interest.

Q

Hello is Compatible with Nexus 5X? Thanks.

By ~Márcio Nov-14/2016 14:24:41

A

Hi,~Márcio

Thanks for your inquiry.

It is compatible with Nexus 5X.

Q

Hello Can i charge my OnePlus 3 with this powerbank and will it be fastcharging? Thanks

By Daniela Nov-11/2016 21:53:47

A

Hi Daniela,


Yes, you can. Thanks so much for your attention. 

Q

Hi there, Does it have fast charging for Samusung S6?

By Adi Oct-02/2016 19:51:12

A

Hello Adi,
The item has fast charging for Samusung S6.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

why don´t ship to peru?

By Ricardo Antonio Jan-16/2017 05:11:17

A

Hola Ricardo he comprobado para usted, porque el límite del método de envío, este artículo no puede ser enviado a su país ahora. Vamos a mejorar tan pronto como sea posible.

Por favor elige otras opciones disponibles. 

Echa un vistazo a nuestros nuevos productos de marca aquí: http://www.gearbest.com/new-products/

Agarrar nuestras mejores ofertas aquí: http://www.gearbest.com/gadget-deals.html


Q

Can you ship power banks in Greece?

By Takis Aug-17/2016 10:51:47

A

Hi,Takis

Thanks for your inquiry.

We can ship it to Greece.

Q

Salve, questo prodotto è nel magazzino europa? Rischio di pagare le spese doganali?

By Giuseppe Cantisani Nov-12/2015 23:20:12

A
Hi Giuseppe, this item is available for now. Taxes are charged by your local customs office and are covered by the customer. Before you start importing quantities of China products to your country, you'll need to research what the law and practices are in country. Please refer to: http://www.gearbest.com/about/faq.html  If you have special instructions for your order such as dropshipping order, gift order etc, please leave us message when you checkout. We will do best to help you. Thank you for your inquiry. Please feel free to ask further presale questions. 
Q

Is it compatible with Motorola Moto G 3 gen (2015)?

By Ilkka Jan-10/2017 20:54:33

A

Hello Ilkka,
It compatibles with Motorola Moto G 3 gen