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Customer Q&A

  • All(15)
  • Product Information(10)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others(2)
Q

Why is the black version $5.00 more then the white version?

By Dean Feb-06/2017 15:34:37

A

Hello Dean,
The white one is flash sale item now. 

It is the flash sale price.

Q

can the battery be replaced? if so what type and how do i get one. Thanks

By gary Dec-20/2016 16:27:33

A

Hello gary,

Copter Battery: 3.7V 120mA Lipo Build-in Battery

Sorry about that the battery is not able to be replaced

Hope you enjoy shopping here with us.

Q

I bought two, can they both be used at the same time or will they interfere with each other?

By Iago Dec-02/2016 19:42:34

A

Hello Iago,

Thanks for your inquiry.

They can be used at same time and won't interfere with each others.

But you need to set their frequency one by one.

Have a nice one.


Q

How long does it take to charge it after each use?

By Ruby Sep-03/2016 21:33:34

A

Hi,Ruby

Thanks for your inquiry.

Charging Time: About 25min

Q

Does the drone have live stream recording/ filming that I could watch from a phone/ monitor?

By Ryan Jun-19/2016 05:09:02

A

Hello Ryan,
No, this drone does not support real-time transmitter. Please feel free to ask if you have any further pre-sale questions.

Q

Does it have a camera?

By Flávio Machado Apr-09/2016 23:08:28

A

Hi,

It does not have a camera.

Q

the battery that lasts as long drone?

By Diogo Apr-01/2016 02:18:56

A

Hello Diogo,
Flying Time: About 5min.

Q

I am looking for mini drone with mode 1 transmitter. Do you have any in stock? Gary.

By Gary Mar-31/2016 05:30:47

A

Dear customer,

Yes, it is with available stock, you cam have your order any time.

Q

How long is shipment to Victoria, Australia?

By Suzan Mar-28/2016 00:49:12

A

Hello Suzan,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

Does this have any spare props or? Cause breaking them isn't that expensive, but i wish there were some extra props in the package. Cheers!

By SlideRider Mar-12/2016 01:59:33

A

Hello SlideRider,

For spare parts, please see http://www.gearbest.com/xinlin-x165-_gear/. Please feel free to ask if you have further pre-sale questions. We hope you enjoy shopping here with us.


Q

Why is the black version $5.00 more then the white version?

By Dean Feb-06/2017 15:34:37

A

Hello Dean,
The white one is flash sale item now. 

It is the flash sale price.

Q

can the battery be replaced? if so what type and how do i get one. Thanks

By gary Dec-20/2016 16:27:33

A

Hello gary,

Copter Battery: 3.7V 120mA Lipo Build-in Battery

Sorry about that the battery is not able to be replaced

Hope you enjoy shopping here with us.

Q

I bought two, can they both be used at the same time or will they interfere with each other?

By Iago Dec-02/2016 19:42:34

A

Hello Iago,

Thanks for your inquiry.

They can be used at same time and won't interfere with each others.

But you need to set their frequency one by one.

Have a nice one.


Q

How long does it take to charge it after each use?

By Ruby Sep-03/2016 21:33:34

A

Hi,Ruby

Thanks for your inquiry.

Charging Time: About 25min

Q

Does the drone have live stream recording/ filming that I could watch from a phone/ monitor?

By Ryan Jun-19/2016 05:09:02

A

Hello Ryan,
No, this drone does not support real-time transmitter. Please feel free to ask if you have any further pre-sale questions.

Q

Does it have a camera?

By Flávio Machado Apr-09/2016 23:08:28

A

Hi,

It does not have a camera.

Q

the battery that lasts as long drone?

By Diogo Apr-01/2016 02:18:56

A

Hello Diogo,
Flying Time: About 5min.

Q

I am looking for mini drone with mode 1 transmitter. Do you have any in stock? Gary.

By Gary Mar-31/2016 05:30:47

A

Dear customer,

Yes, it is with available stock, you cam have your order any time.

Q

Does this have any spare props or? Cause breaking them isn't that expensive, but i wish there were some extra props in the package. Cheers!

By SlideRider Mar-12/2016 01:59:33

A

Hello SlideRider,

For spare parts, please see http://www.gearbest.com/xinlin-x165-_gear/. Please feel free to ask if you have further pre-sale questions. We hope you enjoy shopping here with us.


Q

Hi. Can you tell me please if this product has remote included? Thanks .

By Mindricel Feb-29/2016 08:02:01

A

Hello Mindricel,

Package Contents: 1 x Quadcopter, 1 x Transmitter, 1 x USB Cable, 1 x English Manual, 1 x 3.7V 120mA Lipo Build-in Battery.  

It comes with the remote. Please feel free to ask if you have further pre-sale questions. 


Q

I would like to order 145 of these drones. The price for black is considerably higher than the white. I'd like to order the white, but the items says it's out of stock. I'd like to discuss my options with someone. Could you provide the black for the same cost as the white? Since I'm ordering in bulk, could the price be lowered to $7.00 each and then I would order 200 total.

By Teresa Crippen Feb-11/2016 21:23:19

A
Hi,
Thank you for very much for your interest. 
For all wholesale inquiries, we have now a specific website bulk purchase.  
Please check out http://www.volumebest.com/ for the best offers.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

how long does it take to get them

By fazu Mar-04/2016 02:04:27

A

Hello fazu,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

Does it include a camera

By RooWillow Feb-26/2016 03:01:40

A

Hello RooWillow,
It does not include a camera.

Q

Hello do you ship to Australia and do I have to pay for shipping if I am in Australia.

By Martin Dec-06/2015 09:29:36

A

Hello Martin,

We ship all over the world.                 

You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.  
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.