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Customer Questions

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  • Product Information(17)
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Q

Hi, please let me know if is a option to silent the tracker (stay all the time on silent with no beep or flashing light) and just receive beep in your mobile to acknowledge you the device (key, tool, etc) you are looking for are in the vicinity . Thank you.

By Val Aug-24/2017 11:02:12

A
Hello Val,It is unable to silent the tracker (stay all the time on silent with no beep or flashing light) and just receive beep in your mobile to acknowledge you the device (key, tool, etc) you are looking for are in the vicinity.Thank you for your inquiry.
Q

Hi, please let me know if the tracker will sleep to save battery if you are outside area and how long will be battery last in this situation. Thank you.

By Val Aug-24/2017 10:57:22

A
Hello Val,The tracker is always standby and the battery can be used for 3 months.Thank you for your inquiry.
Q

i want to know about the battery timing . how long we can use it with out changing battery ,

By waqas Jun-15/2017 01:05:28

A
Hello waqas, The battery timing is about a half of year.Thank you for your inquiry.
Q

hello, is it also possible to find phone with nut? example: i have the nut in my hand, push the button and my lost phone (if it is in bluetooth range) start ringing. thank you

By Martin May-20/2017 20:28:02

A
Hello Martin, Smart Anti-Lost: When Nut mini is out of the safety range, your phone will beep to alarm you.
Q

Hi, does it still include 3 trackers in one package for ~6$ ? regards, Julien

By Julien May-09/2017 11:23:13

A
Hello Julien, Package only contents: 1 x Tracker, 1 x Strap, 1 x Sticker, 1 x English User Manual.
Q

Can I use this product with a windows 10 phone?

By Christos Dryniatis Feb-08/2017 22:12:39

A
Hello Customer,The answer is no.Basic InformationBluetooth Version    4.0    Operating system    For iPhone 4s or above and Android 4.3 or above    
Q

How far can you track it and what size is it can I track from my cell phone

By Susan Feb-05/2017 20:04:23

A
Hello SusanThe connection distance between Nut and your phone depends on the Bluetooth signal. When you use Nut outdoors with few blocks, the distance can be as far as 30 - 50 meters; when you use Nut indoors with walls and people around you, the distance will be around 10 - 30 meters
Q

Is it right that you now offer 3 items with the price $5-6?

By Vlad Nov-25/2016 15:10:45

A
Hello Vlad, Yes, it includes 3 tracker in one package.Please feel free to place your order.
Q

package content is mentioned 3xtracker, 3xstring, 1xmanual. Are there 3 trackers in one package?

By Isabelle Nov-20/2016 11:52:21

A
Hello Isabelle, Package Contents: 3 x Tracker, 3 x Strap, 3 x Sticker, 1 x English User Manual.Yes they are in one package.
Q

Is the battery rechargeable?

By Alexander Zhukov Oct-03/2016 20:54:54

A
Hi,AlexanderThanks for your inquiry.Powered by 1 x CR2016 battery ( not included ).The  battery is not rechargeable.