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Customer Q&A

  • All(82)
  • Product Information(70)
  • Stock Status(2)
  • Payment(3)
  • About Shipping(5)
  • Others(2)
Q

Is it sure version with TF-card slot? It's not a mistake in the description?

By Сергей Mar-12/2018 10:21:28

A

Hello Сергей,


Yes, this item comes with 2 Driver TF Card Slot.


Let me know if you need any further assistance. 


Q

Hello! Is this product compatible with Xiaomi Redmi 4x? Thank you!

By Duarte Silva Mar-11/2018 23:12:58

A

Hello Duarte,


It is for iPhone 6S / 6S Plus / iPad Pro / Samsung Galaxy Tab S2. 


Let me know if you need any further assistance. 


Q

I want to know if the Original XiaoMi Bluetooth 4.0 Speaker is connecting with XiaoMi Mi Max!

By Andreas Morfopoulos Feb-02/2018 16:23:45

A

Hello Andreas,
The product is original.
Please feel free to order anytime.

Q

My phone is sony xperia z3+ which has bluetooth 4.1. Can I listen to music?

By Antonis Jan-18/2018 09:34:55

A

Hello Antonis,
Please note that the item is just suitable for iPhone 6S / 6S Plus / iPad Pro / Samsung Galaxy Tab S2.

Hope you can understand that.

Q

Is this speaker connected with sansung cell phone?

By ezra Sep-19/2017 22:23:39

A

Hello ezra,
Original XiaoMi Bluetooth 4.0 Speaker Built-in Battery Support Hands-free Calls for iPhone 6S / 6S Plus / iPad Pro / Samsung Galaxy Tab S2.

Q

Hello, can it play music while charging?

By Vlad Sep-19/2017 17:11:41

A

Hello Vlad,


You can use the item as you asked.


Q

Hello, is it compatible with xiaomi note 4?

By gaston Sep-15/2017 15:13:27

A

Hello gaston,
Thank you for your inquiry.

It fits for iPhone 6S / 6S Plus / iPad Pro / Samsung Galaxy Tab S2.

Let me know if you need any help.

Q

is it possible to have english version of the manual? thank you if not, i would like to know the stand by time before auto power off. thank you

By Simone Sep-11/2017 21:15:47

A

Hello Simone,
There is not manual for the item.The Working Time is 8 Hours.

Q

if I need to use it on TV with P2 / RCA plugin compatible?

By Alâm Ferreira Sep-04/2017 15:14:29

A

Hello Alâm,

Sorry, it is not ok on TV with P2 / RCA interface.

Q

Hi, is it possible to change the voice messages to English? Thanx Karoly

By Karoly Sep-01/2017 07:20:29

A

Hello Karoly,


Sorry the voice just can be Chinese. 


Let me know if you need any further assistance. 


Q

Is it sure version with TF-card slot? It's not a mistake in the description?

By Сергей Mar-12/2018 10:21:28

A

Hello Сергей,


Yes, this item comes with 2 Driver TF Card Slot.


Let me know if you need any further assistance. 


Q

Hello! Is this product compatible with Xiaomi Redmi 4x? Thank you!

By Duarte Silva Mar-11/2018 23:12:58

A

Hello Duarte,


It is for iPhone 6S / 6S Plus / iPad Pro / Samsung Galaxy Tab S2. 


Let me know if you need any further assistance. 


Q

I want to know if the Original XiaoMi Bluetooth 4.0 Speaker is connecting with XiaoMi Mi Max!

By Andreas Morfopoulos Feb-02/2018 16:23:45

A

Hello Andreas,
The product is original.
Please feel free to order anytime.

Q

My phone is sony xperia z3+ which has bluetooth 4.1. Can I listen to music?

By Antonis Jan-18/2018 09:34:55

A

Hello Antonis,
Please note that the item is just suitable for iPhone 6S / 6S Plus / iPad Pro / Samsung Galaxy Tab S2.

Hope you can understand that.

Q

Is this speaker connected with sansung cell phone?

By ezra Sep-19/2017 22:23:39

A

Hello ezra,
Original XiaoMi Bluetooth 4.0 Speaker Built-in Battery Support Hands-free Calls for iPhone 6S / 6S Plus / iPad Pro / Samsung Galaxy Tab S2.

Q

Hello, can it play music while charging?

By Vlad Sep-19/2017 17:11:41

A

Hello Vlad,


You can use the item as you asked.


Q

Hello, is it compatible with xiaomi note 4?

By gaston Sep-15/2017 15:13:27

A

Hello gaston,
Thank you for your inquiry.

It fits for iPhone 6S / 6S Plus / iPad Pro / Samsung Galaxy Tab S2.

Let me know if you need any help.

Q

is it possible to have english version of the manual? thank you if not, i would like to know the stand by time before auto power off. thank you

By Simone Sep-11/2017 21:15:47

A

Hello Simone,
There is not manual for the item.The Working Time is 8 Hours.

Q

if I need to use it on TV with P2 / RCA plugin compatible?

By Alâm Ferreira Sep-04/2017 15:14:29

A

Hello Alâm,

Sorry, it is not ok on TV with P2 / RCA interface.

Q

Hi, is it possible to change the voice messages to English? Thanx Karoly

By Karoly Sep-01/2017 07:20:29

A

Hello Karoly,


Sorry the voice just can be Chinese. 


Let me know if you need any further assistance. 


Q

tienes disponible? no puedo comprarlo

By victor Jul-05/2017 14:00:57

A

Hello victor,
This item in stock now, you can place the order.

Q

I would like to know if pink color will be available. Thanks in advance!

By George Katsogiannos Oct-12/2016 22:16:49

A

Hello George
This pink one of this item is out of stock, sorry.
Please consider the other items instead such as newest arrivals here http://www.gearbest.com/new-products/ and best deals here http://www.gearbest.com/gadget-deals.html

Q

Сейчас стоимость 33.99$ , если я снижу плитами цену до 24.40$, на посылке вы укажете какую тоимость ? 33.99$. Или 24.40$. ?

By виталий Jun-10/2017 06:35:21

A

Hello, виталий

Thank you for the inquiry.

The item values 33.99 USD, the price on the product page takes top priority.

Please feel free to contact us if you have additional questions.

Q

если я куплю у вас этот товар и снижу цену поинтами,на пакете будет указана цена которую я снизил с поинтами или та которая выставлена за товар?

By виталий Jun-10/2017 04:56:24

A

Hello виталий,


To use your points, simply follow the steps below:

1) Please add the items you would like to purchase into your shopping bag.

2)Click "Proceed to check out".

Note that 50 points equal to 1 USD and the value of points cannot be more than 30% of the total product value in one order. Points cannot be used together with coupons. 


Learn more about points here: http://www.gearbest.com/about/about-points.html?157wrew


Q

Если я куплю у вас эту колонку. Не могли бы вы указать на пакете сумму 20$ ?

By виталий Jun-04/2017 06:31:42

A

Hello виталий,
We are sorry we can't declare a lower value.

Q

Hi, I see this product cant be ship to Colombia, but the same speaker different color you can ship, why? check this link: http://www.gearbest.com/speakers/pp_241959.html?wid=21

By Alejandro Bohorquez Jan-14/2017 14:52:03

A

Hello Alejandro
This item is in stock, please feel free to order it. The shipping limitation depends on the shipping provider.We will improve it as soon as possible.

Best Regards

Q

Nao esta disponivel por spain express??

By Márcio Dec-14/2016 11:33:00

A

Hello Márcio,


You can see the available shipping method during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The avaialble shipping method will be displayed automatically.


Thanks for your inquiry.

Q

Este producto lo envian a Cartagena - Colombia, y cuanto demkra????

By Carlos Rojas Sep-04/2016 13:19:31

A

Hola Carlos,

Podemos enviar a Cartagena - Colombia, por lo general, enviamos en todo el mundo desde el almacén de CN. Tenga en cuenta el thedelievery depende del método de envío, por lo general el cliente recibirá el paquete dentro del tiempo estmated.

Gracias por su atención.

Q

How much time goes to Moscow (Russia) on average?

By Vasiliy Jul-25/2016 14:29:58

A

Hello Vasiliy,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html


Q

Good day! What time it will take to deliver to Kazahstan? Thanks!

By Aziz Feb-11/2016 09:11:11

A
Hi Aziz  ,
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 4-7 business days to arrive.
2) Standard Shipping: Between 6-8 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html
Q

It is the international versión with English audio or ONLY Chinese? Thanks

By Isaías Mar-24/2017 17:41:10

A

Hello Isaías,
It is in Chinese.

Q

It is the international versión with English audio or ONLY Chinese? Thanks

By Isaías Mar-24/2017 17:41:04

A

Hello Isaías, 
It is in Chinese.