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Customer Questions

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Q

What's the range of the app? can i access to the camera in a 140km range?

By Nelson Lopes Jul-11/2017 20:29:33

A
Hello Nelson, Thank you for your inquiry.Maximum Monitoring Range: 15M .Let me know if you need any help.
Q

Hello, can I use this camera in Hungary? Thanks.

By Peter Jun-07/2017 01:49:38

A
Hello Peter,You can use it in Hungary.
Q

Can I watch live pictures of my animals outside the house when I am inside?

By Hannah Monger May-13/2017 18:09:17

A
Hello Hannah, This item is unable to be used outdoor.
Q

What is the number of hours recorded by this camera?

By abdulaziz Feb-20/2017 11:21:41

A
Hello abdulaziz,It depends on the memory card.http://prntscr.com/ecajpk
Q

Good morning 1. Can this cam be installed externally (sun/rain)? 2. As soon it receives signal (by movement sensor) how long is it recording? Thank you

By Paulo Amor dos Santos Feb-02/2017 15:14:25

A
Hello PauloThank you for your inquiry.Waterproof IP66If the detected object has been moving, then, it will always push reminders to save the video.Thank you, Let me know if you need any help.Have a nice day!
Q

Does it do zoning in motion detect?

By dave Jan-30/2017 03:04:59

A
Hi dave,Thank you for your inquiry.Yes, it can do zoning in motion detect.Have nice day!
Q

Can i see images of the camara if i´m in another location whit internet acess?

By Gomes Jan-26/2017 01:12:11

A
Hello GomesThank you for your consultation. We are sorry for the late response.We are sorry to tell you that one can not see images of the camara if he is in another location.Thank you for your understanding.
Q

Hi! How to setup a camera for web ? Can I integrate it on my motioneye software? What app is running on smartphone? Regards Boris

By boris Jan-13/2017 16:51:53

A
Hello boris, You can download the deviceviewer in your computer. You cannot ntegrate it on your motioneye software. APCam is the app.Have a nice day!
Q

Hi, have two-way audio,? and Built-in Mic & Speaker? Thanks

By claudio Jan-12/2017 23:08:37

A
Hello Customer,The answer for two questions are yes.
Q

Is this camera compatible with the Synology Surveillence station?

By RV Jan-12/2017 20:54:25

A
Hello RV,It is not compatible with the Synology Surveillance station.Thanks for your attention.