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Customer Questions & Answers

  • All(11)
  • Product Information(9)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others
Q

What type of connector this antenna has on the cable? My router has RP-TNC connector for antenna, so which adaptes i need. There is no indication of a connector type on this website

By Slobo May-08/2018 11:52:33

A

Hello Slobo,

If the RP-SMAJ connector is available on the router, you can use it.

Q

Hi I just ordered and received this antenna (WW1707021935180766). The spec. on this site says it has RG58 (50 ohm) coax installed. mine came with 75-3 (RG59/75 ohm) coax. Why is this, it's supposed to be 50 ohm for this purpose. Pete

By pete lexy Jul-14/2017 19:02:41

A

Hello pete
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Do you have a picture showing the connector without the cable attached? What is the connector type at the antenna end? Type/Female-Male?

By LBOCEAN Jan-27/2017 20:55:23

A

Hello LBOCEAN  , 
We do not have that picture  showing the connector without the cable attached,sorry.

The connector type is like this : http://prntscr.com/e6ew65


Q

What lenght of cable Thank

By Jean-Marc Sep-28/2016 17:47:14

A

Hello Jean-Marc,

It is 1.5m.

Q

In ideal situations, what range in meters can we achieve?

By Harrison Sep-04/2016 10:18:02

A

Hello Harrison,

Ideal range, the first is determined by the power of the device, followed by environmental factors. Let's say the maximum power from the router is 200 meters, and the use of only 100 meters, plus the antenna is usually between 10% -20% enhancement.

Q

AMIGO TENGO MI ROUTER CON ANTENAS QUE ME BRINDA WIFI, PERO SU ALCANCE ES MUY CORTO, LE PUEDO CONECTAR ESTE DISPOSITIVO Y ASI AMPLIAR MI COBERTURA DE WIFI PARA MI LAPTOP, CELULAR Y COMPUTADOR? GRACIAS

By miguel Jun-08/2016 19:31:18

A

Hello miguel,

Thanks for your inquiry. Yes, you can. It's used for enhancing the signal of WiFi. Have a nice day.

Q

is it original or just a copy ?

By zakaria Jun-08/2016 00:44:30

A

Hello zakaria,
The product is original.
Please feel free to order anytime.

Q

on the 16 element 2.4 GHz antenna is there a was to use it wireless on laptops and tablets and if so what else do I need?

By Randal May-18/2016 05:35:35

A

Hello Randal,
The item can not work on laptops and tablets.

Q

how much is the shipping for this product to croatia? cheers

By robert Mar-06/2016 21:51:05

A

Hello robert,                                                                                                                                                                                         You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.  
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.  

Q

Can this improve my mobile broadband signal?

By Eric Feb-20/2016 05:09:52

A

Hello Eric,

Thank you for your inquiry,of course it can.Have a nice day.


Q

What type of connector this antenna has on the cable? My router has RP-TNC connector for antenna, so which adaptes i need. There is no indication of a connector type on this website

By Slobo May-08/2018 11:52:33

A

Hello Slobo,

If the RP-SMAJ connector is available on the router, you can use it.

Q

Hi I just ordered and received this antenna (WW1707021935180766). The spec. on this site says it has RG58 (50 ohm) coax installed. mine came with 75-3 (RG59/75 ohm) coax. Why is this, it's supposed to be 50 ohm for this purpose. Pete

By pete lexy Jul-14/2017 19:02:41

A

Hello pete
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Do you have a picture showing the connector without the cable attached? What is the connector type at the antenna end? Type/Female-Male?

By LBOCEAN Jan-27/2017 20:55:23

A

Hello LBOCEAN  , 
We do not have that picture  showing the connector without the cable attached,sorry.

The connector type is like this : http://prntscr.com/e6ew65


Q

What lenght of cable Thank

By Jean-Marc Sep-28/2016 17:47:14

A

Hello Jean-Marc,

It is 1.5m.

Q

In ideal situations, what range in meters can we achieve?

By Harrison Sep-04/2016 10:18:02

A

Hello Harrison,

Ideal range, the first is determined by the power of the device, followed by environmental factors. Let's say the maximum power from the router is 200 meters, and the use of only 100 meters, plus the antenna is usually between 10% -20% enhancement.

Q

AMIGO TENGO MI ROUTER CON ANTENAS QUE ME BRINDA WIFI, PERO SU ALCANCE ES MUY CORTO, LE PUEDO CONECTAR ESTE DISPOSITIVO Y ASI AMPLIAR MI COBERTURA DE WIFI PARA MI LAPTOP, CELULAR Y COMPUTADOR? GRACIAS

By miguel Jun-08/2016 19:31:18

A

Hello miguel,

Thanks for your inquiry. Yes, you can. It's used for enhancing the signal of WiFi. Have a nice day.

Q

is it original or just a copy ?

By zakaria Jun-08/2016 00:44:30

A

Hello zakaria,
The product is original.
Please feel free to order anytime.

Q

on the 16 element 2.4 GHz antenna is there a was to use it wireless on laptops and tablets and if so what else do I need?

By Randal May-18/2016 05:35:35

A

Hello Randal,
The item can not work on laptops and tablets.

Q

Can this improve my mobile broadband signal?

By Eric Feb-20/2016 05:09:52

A

Hello Eric,

Thank you for your inquiry,of course it can.Have a nice day.


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

how much is the shipping for this product to croatia? cheers

By robert Mar-06/2016 21:51:05

A

Hello robert,                                                                                                                                                                                         You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.  
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.  

Q

Hello. I can not buy this product because there is no shipping method to Moldova. Please resolve the issue.

By Profor Ivan Feb-15/2016 07:47:59

A
Hi,
We are sorry that we can not ship this item to Moldova.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!