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Customer Questions

  • All(117)
  • Product Information(62)
  • Stock Status(11)
  • Payment(2)
  • About Shipping(33)
  • Others(8)
Q

does it have gyroscope?

By clr Aug-23/2016 14:14:42

A
Hello clr,This phone doesn't have gyroscope. Thanks for your attention. 
Q

me encanta esta página, pero vivo en Cuba, envian tambien a Cuba?

By Sergio Aug-08/2016 18:44:27

A
Hola Sergio,Podemos enviar a Cuba, por lo general, enviamos en todo el mundo desde el almacén de CN.Gracias por tu atención.
Q

Hi, this smartphone have Fingerprint Sensor?

By RIO POMBA Jun-29/2016 19:21:52

A
Hello RIO, This item has Fingerprint Sensor.
Q

excuse me, this phone records to 4k ?

By Anthony May-17/2016 02:17:57

A
Hello Anthony,Thank you for your inquiry.Please note below:Screen type: Capacitive (5-Points) Screen size: 5.5 inch Screen resolution: 1920 x 1080 (FHD) Pixels Per Inch (PPI): 401
Q

Can this Phone have updates to marshmellow 6?

By John Apr-23/2016 11:56:46

A
Hello, It has system: Android 5.0.This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.Best Regards
Q

Hi, Does it support multi-language? How the settings can be configured to choose an europien language like Swedish? Thanks in advance.

By Per Apr-17/2016 13:24:26

A
Hello, Please confirm the supported languages:Indonesian, Malay, Catalan, Czech, Danish, German, Estonian, English, Spanish, Filipino, French, Croatian, Italian, Latvian, Lithuanian, Hungarian, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Finnish, Swedish, Vietnamese, Greek, Turkish, Bulgarian, Russian, Serb, Ukrainian, Armenian, Hebrew, Urdu, Arabic, Persian, Hindi, Bengali, Thai, Korean, Burmese, Japanese, Simplified Chinese, Traditional Chinese   You can set language in the settings. Best Regards
Q

hello! Is the phone available for EU countries too??

By Erjon Mar-31/2016 16:19:42

A
Hello Erjon, We ship everywhere in the world from the CN warehouse.
Q

Hola, cuanto costaría si lo compro en HK Soy de México quiero saber el precio en pesos mexicanos para pedirlo y cuánto tardará el producto en llegar?

By Diego Mar-30/2016 00:21:17

A
Hi Diego,Many thanks for your recent inquiry. The prices are in dollars.You can choose the currency in the right top of the website.If you can not find your currency,please use following exchanging tool, the link is http://www.xe.com.
Q

Does it work in Canada?

By Jennie Mar-11/2016 01:57:01

A
Hello Jennie ,This phone is unlocked , it can work the carrier which can support Frequency 2G: GSM 850/900/1800/1900MHz3G: WCDMA 850/1900/2100MHz4G: FDD-LTE 1800/2100/2600MHz, You can check the link to find which carrier this phone can support,The link is  http://maps.mobileworldlive.com/.
Q

Hi all , Could you please confirm if you can send me this product with Hungarian Post ? I see you do not have this option when I buy from Hong Kong deposit , so , I want to be sure about this as I need to avoid any customs duties. Many thanks and waiting your replay , Costin

By Costin Ghita Mar-08/2016 10:14:14

A
Hello Costin, Shipping time depends on the shipping method selected in the check-out. Please consider these estimations as a reference:1) Expedited Shipping (DHL, FedEx, UPS)=> 3-7 business days 2) Standard Shipping (EMS) => 7-10 business days 3) Flat Rate Shipping=> 10-25 business days Learn more information about the shipping time from http://www.gearbest.com/about/shipping-methods.html