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Customer Questions & Answers

  • All(30)
  • Product Information(28)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others
Q

Good morning, is the latest version with 2 fans? What version of firmware and hardware does it have? Thank you!

By Dragon Sep-25/2018 08:14:19

A

Hello Dragon, 
This product is an upgraded version with two fans inside, and there is no difference from the old version except for this.

Q

what about warranty? term and condition if broken?

By tommy Aug-27/2018 15:11:28

A

Hello Tommy,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

You did not answer all my questions before. Please confirm the following questions: Does this item have 2 fans? Does this item have 3 bumps / dimples on the positive battery terminals (rather than flat terminals)? Thanks.

By SH38 Apr-02/2018 08:54:53

A

Hello SH38, 
This item has 2 fans and it has 3 bumps / dimples on the positive battery terminals (rather than flat terminals).

Let me know if you need any help.

Q

you did not answer my questions at all! very bad. I asked how many fans are 1 or 2? what version is 2.8 or other ????? ты вообще не ответил на мои вопросы! очень плохо. я спросил сколько вентиляторов 1 или 2? какая версия 2,8 или другая?????

By Alexandr Mar-30/2018 12:51:51

A

Hello Alexandr,

The version is V1.04 with 2 Fans.

Let me know if you need any help.


Q

Hello, I still dont't know what hardware version is send from GW-5 warehouse. It is very important information for me - please answer the question. Regars Jacek

By Jacek Mar-28/2018 15:02:14

A

Hello Jacek, 
Thanks for your inquiry.

The firmware revision is FW 1.12 HW 1.4 .

Q

Hello, What hardware version are chargers send from G-W-5 warehouse? How many cooling fans it has? Thank you in advance for your kind reply. Regards, Jacek

By Jacek Mar-27/2018 17:31:58

A

Hello Jacek, 
The version is V1.04 with 2 Fans.

Let me know if you need any help.

Q

Pardon me for been lengthy in question. You sent a screenshot of the charger cooling. I want to know the charger has 1 or 2 cooling fan? i need to know the specs i am buying the right product model. thank you

By Richard Tham Mar-26/2018 08:55:38

A

Hello Richard,


Yes, it included 2 cooling fan. 


Let me know if you need any further assistance. 


Q

Hello, do you have the new version with 2 fans available?

By Maat Mar-19/2018 01:55:45

A

Hello Maat,


Yes, there are 2 fans .

Q

Does the sold version of the charger have 2 or 1 fan? The version with 1 fan overheated :(

By Marcin Feb-10/2018 14:06:57

A

Hello Marcin, 
It has 1 fan.

Let me know if you need any help.

Q

Hello! What is the real hardware version of this device? Customer reviews report that some people got a version 1.3! I need only hardware version 1.4 as it written in the description of the device.

By Evgeniy Sep-06/2017 13:21:52

A

Hello Evgeniy,
The firmware revision is FW 1.12 HW 1.4 .

Q

Good morning, is the latest version with 2 fans? What version of firmware and hardware does it have? Thank you!

By Dragon Sep-25/2018 08:14:19

A

Hello Dragon, 
This product is an upgraded version with two fans inside, and there is no difference from the old version except for this.

Q

what about warranty? term and condition if broken?

By tommy Aug-27/2018 15:11:28

A

Hello Tommy,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

You did not answer all my questions before. Please confirm the following questions: Does this item have 2 fans? Does this item have 3 bumps / dimples on the positive battery terminals (rather than flat terminals)? Thanks.

By SH38 Apr-02/2018 08:54:53

A

Hello SH38, 
This item has 2 fans and it has 3 bumps / dimples on the positive battery terminals (rather than flat terminals).

Let me know if you need any help.

Q

you did not answer my questions at all! very bad. I asked how many fans are 1 or 2? what version is 2.8 or other ????? ты вообще не ответил на мои вопросы! очень плохо. я спросил сколько вентиляторов 1 или 2? какая версия 2,8 или другая?????

By Alexandr Mar-30/2018 12:51:51

A

Hello Alexandr,

The version is V1.04 with 2 Fans.

Let me know if you need any help.


Q

Hello, I still dont't know what hardware version is send from GW-5 warehouse. It is very important information for me - please answer the question. Regars Jacek

By Jacek Mar-28/2018 15:02:14

A

Hello Jacek, 
Thanks for your inquiry.

The firmware revision is FW 1.12 HW 1.4 .

Q

Hello, What hardware version are chargers send from G-W-5 warehouse? How many cooling fans it has? Thank you in advance for your kind reply. Regards, Jacek

By Jacek Mar-27/2018 17:31:58

A

Hello Jacek, 
The version is V1.04 with 2 Fans.

Let me know if you need any help.

Q

Pardon me for been lengthy in question. You sent a screenshot of the charger cooling. I want to know the charger has 1 or 2 cooling fan? i need to know the specs i am buying the right product model. thank you

By Richard Tham Mar-26/2018 08:55:38

A

Hello Richard,


Yes, it included 2 cooling fan. 


Let me know if you need any further assistance. 


Q

Hello, do you have the new version with 2 fans available?

By Maat Mar-19/2018 01:55:45

A

Hello Maat,


Yes, there are 2 fans .

Q

Does the sold version of the charger have 2 or 1 fan? The version with 1 fan overheated :(

By Marcin Feb-10/2018 14:06:57

A

Hello Marcin, 
It has 1 fan.

Let me know if you need any help.

Q

Hello! What is the real hardware version of this device? Customer reviews report that some people got a version 1.3! I need only hardware version 1.4 as it written in the description of the device.

By Evgeniy Sep-06/2017 13:21:52

A

Hello Evgeniy,
The firmware revision is FW 1.12 HW 1.4 .

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

If I order this charger, you can write on the parcel a value of the order for 24 $?

By Alexey May-11/2017 19:08:01

A

Hello Alexey,

We can't write on the parcel a value of that.

Q

Hi, where this charger ( sky rc mc3000 ) will be shipped from? From with in the EU or from China as this will make a difference weather I shall be paying VAT at 20% + £10 handelinge charge by the post office. Regards

By saleem Feb-26/2017 14:02:51

A

Hi saleem,


Please kindly note we will ship the item from China.

Have a nice day.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!