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Customer Q&A

  • All(12)
  • Product Information(8)
  • Stock Status(1)
  • Payment
  • About Shipping
  • Others(3)
Q

Good afternoon, is it in US 10.5?

By Benedito Mar-23/2017 19:08:09

A

Hello Benedito,
No, it is 8 in US.

Q

stock?

By Kollaras Feb-19/2017 15:20:22

A

Hello Kollaras,
It can not be sold out on our site due to the supplier issues.

Q

Hi Do you have a shoe: Shoe size (male, United States): 9 (265 mm) Width: Very shirokie (EE +)

By Natali Apr-11/2016 08:34:36

A

Hello Natali,
You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart  below the product information.

Q

My shoe size length is 270mm and width is 130mm .. above chart show only the length can u help me to choose correct size,,,

By Rushan Apr-11/2016 05:48:45

A

Hello Rushan,
You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart below the product information.

Q

Do they come in wide sizes? Double ee or Four eeee.

By Felipe Huante Apr-05/2016 19:30:02

A

Hello Felipe,
You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart  below the product information.

Q

Is this chip also a gps chip? Can I leave my mobile phone at home and have my maps after running?

By Alessandro Apr-04/2016 09:42:23

A

Hello Alessandro,

Thank you for your inquiry,it isn't a gps chip.You can't do that.Have a nice day.


Q

como bajo la app?

By Liberman Mar-29/2016 12:17:43

A

Hi Liberman,

Thank you for your inquiry.

You can download the App by scanning two-dimension code.

Q

Do you have size 47?

By Alexey Agilov Mar-25/2016 05:31:20

A

Hi,

We regret that we do not have size 47.

Q

the chip can be purchased separately for these Smart Running Shoes?

By Stanislav Mar-21/2016 05:35:04

A

Hello Stanislav,

Thank you for your inquiry,we can't sell the chip separately.Have a nice day.


Q

Hi! My foot size insole 285, which size is right for me?

By Serg Muskat Mar-04/2016 21:08:13

A

Hello Serg,
You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart  below the product information.

Q

Good afternoon, is it in US 10.5?

By Benedito Mar-23/2017 19:08:09

A

Hello Benedito,
No, it is 8 in US.

Q

Hi Do you have a shoe: Shoe size (male, United States): 9 (265 mm) Width: Very shirokie (EE +)

By Natali Apr-11/2016 08:34:36

A

Hello Natali,
You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart  below the product information.

Q

My shoe size length is 270mm and width is 130mm .. above chart show only the length can u help me to choose correct size,,,

By Rushan Apr-11/2016 05:48:45

A

Hello Rushan,
You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart below the product information.

Q

Do they come in wide sizes? Double ee or Four eeee.

By Felipe Huante Apr-05/2016 19:30:02

A

Hello Felipe,
You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart  below the product information.

Q

Is this chip also a gps chip? Can I leave my mobile phone at home and have my maps after running?

By Alessandro Apr-04/2016 09:42:23

A

Hello Alessandro,

Thank you for your inquiry,it isn't a gps chip.You can't do that.Have a nice day.


Q

Do you have size 47?

By Alexey Agilov Mar-25/2016 05:31:20

A

Hi,

We regret that we do not have size 47.

Q

Hi! My foot size insole 285, which size is right for me?

By Serg Muskat Mar-04/2016 21:08:13

A

Hello Serg,
You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart  below the product information.

Q

Hi there Im nor sure which size i should order. Are you sure with the "Foot Lengt (cm)"-Size? Well i normally use Europe 43/44, but my foot length is "only" 28cm, and definitly never 43/44cm like in your list. Is there a mistake? It would be very nice, when you send me a feedback as soon as possible, so i can order the shoes. Best regards, michael

By Michael Hochstrasser Feb-12/2016 21:03:28

A

Hi Michael,

Thank you for your inquiry.

We do our best to  provide very accurate sizes. Please kindly order after checking our size chart. 

To find the size chart : http://www.gearbest.com/m-goods-sn-158462114.htm

- Go to the product page, scroll down, you will find our size chart below the picture.Please select the size matching your own measurements.


Q

stock?

By Kollaras Feb-19/2017 15:20:22

A

Hello Kollaras,
It can not be sold out on our site due to the supplier issues.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

como bajo la app?

By Liberman Mar-29/2016 12:17:43

A

Hi Liberman,

Thank you for your inquiry.

You can download the App by scanning two-dimension code.

Q

the chip can be purchased separately for these Smart Running Shoes?

By Stanislav Mar-21/2016 05:35:04

A

Hello Stanislav,

Thank you for your inquiry,we can't sell the chip separately.Have a nice day.


Q

Salve, vi chiedo se queste scarpe saranno disponibili nei magazzini europei per avere la spedizione in italia dall'europa. Grazie in anticipo per l'attenzione, Giovanni

By giovanni Jan-26/2016 22:54:45

A
Hi,
This item is not support EU warehouse at this time. We will ship from China warehouse. 
We will follow up on the guest feedback to make adjustment.  Please pay attention to our website for the update. Please feel free to ask if you have further questions.