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Customer Q&A

  • All(12)
  • Product Information(9)
  • Stock Status
  • Payment(1)
  • About Shipping(1)
  • Others(1)
Q

Russian language uses??

By Eugene Oct-11/2016 01:27:48

A

Hello Eugene,

Languages: LanguagesEnglish, French, Spanish, Portuguese, Italian, German, Dutch, Arabic, Persian.   


Q

i want to know if this phone has warranty or not?. and can this be repair if got any problem when using it?

By bright Sep-19/2016 10:47:33

A

Hi,bright

Thanks for your inquiry.

It has warranty.

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

It can be repaired if got any problem when using it.

Q

Hei, can I send and receive SMS messages with this phone? Thank you.

By Michael Sep-01/2016 17:24:10

A

Hello Michael,

Sorry that you can't send and receive SMS messages with this phone. Thanks for your attention. 

Q

I checked with YOUR LINK : http://maps.mobileworldlive.com My carrier is AIS Thailand and it states 3G 2100. Is this phone compatible ?

By Frank Aug-04/2016 10:37:10

A

Hello Frank,

3G 2100 doesn't suit for this phone.

Thanks for your attention. 

Q

Can you ship to Viet Nam ?

By Thien Jul-30/2016 09:34:51

A

Hello Thien,
We can ship it to Viet Nam.

Q

any info about battery? what's the capacity?

By Anna Julia May-15/2016 08:28:56

A

Hello Anna,
It comes with 1500mAh Built-in Battery.   


Q

You said something about pairing it with bluetooth to be able to use that phone? what does that mean. Can I buy this phone, insert sim card and start using it as a cell phone ?

By adeel Apr-11/2016 04:13:22

A

Hello adeel,

Thank you for your inquiry,you can buy this phone, insert sim card and start using it as a cell phone.It also supports bluetooth.Have a nice day.


Q

HI - CAN THIS PHONE BE USED IN SINGAPORE AND IS IT 3G OR 4G? THANK YOU

By DES Apr-01/2016 00:36:06

A

Hi,

Note: This phone will only work with GSM networks: GSM 850/900/1800/1900MHz 

Click this link to check the network: http://maps.mobileworldlive.com/ 


Q

Is there a way for this to be Verizon compatible?

By Carter Hester Mar-29/2016 19:00:32

A

Hello Carter,
Note: This phone will only work with GSM networks: GSM 850/900/1800/1900MHz 
Unlocked for Worldwide use. Please ensure local area network is compatible. click here http://maps.mobileworldlive.com/  for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Q

I bought this device two days ago and a, waiting for it to arrive. Can you use the phone as a phone? Without pairing it to Bluetooth, so like use it as your primary device? Thanks

By James Mar-21/2016 02:14:39

A

Hello James,

It should be paired with Bluetooth when you use it. 

Q

Russian language uses??

By Eugene Oct-11/2016 01:27:48

A

Hello Eugene,

Languages: LanguagesEnglish, French, Spanish, Portuguese, Italian, German, Dutch, Arabic, Persian.   


Q

Hei, can I send and receive SMS messages with this phone? Thank you.

By Michael Sep-01/2016 17:24:10

A

Hello Michael,

Sorry that you can't send and receive SMS messages with this phone. Thanks for your attention. 

Q

I checked with YOUR LINK : http://maps.mobileworldlive.com My carrier is AIS Thailand and it states 3G 2100. Is this phone compatible ?

By Frank Aug-04/2016 10:37:10

A

Hello Frank,

3G 2100 doesn't suit for this phone.

Thanks for your attention. 

Q

any info about battery? what's the capacity?

By Anna Julia May-15/2016 08:28:56

A

Hello Anna,
It comes with 1500mAh Built-in Battery.   


Q

You said something about pairing it with bluetooth to be able to use that phone? what does that mean. Can I buy this phone, insert sim card and start using it as a cell phone ?

By adeel Apr-11/2016 04:13:22

A

Hello adeel,

Thank you for your inquiry,you can buy this phone, insert sim card and start using it as a cell phone.It also supports bluetooth.Have a nice day.


Q

HI - CAN THIS PHONE BE USED IN SINGAPORE AND IS IT 3G OR 4G? THANK YOU

By DES Apr-01/2016 00:36:06

A

Hi,

Note: This phone will only work with GSM networks: GSM 850/900/1800/1900MHz 

Click this link to check the network: http://maps.mobileworldlive.com/ 


Q

Is there a way for this to be Verizon compatible?

By Carter Hester Mar-29/2016 19:00:32

A

Hello Carter,
Note: This phone will only work with GSM networks: GSM 850/900/1800/1900MHz 
Unlocked for Worldwide use. Please ensure local area network is compatible. click here http://maps.mobileworldlive.com/  for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Q

I bought this device two days ago and a, waiting for it to arrive. Can you use the phone as a phone? Without pairing it to Bluetooth, so like use it as your primary device? Thanks

By James Mar-21/2016 02:14:39

A

Hello James,

It should be paired with Bluetooth when you use it. 

Q

Do you support the Russian language?

By Yuri Dec-20/2015 18:44:29

A
Hi Yuri,
This phone does not support Russian language. Please feel free to ask if you have further questions. 

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

I am from India so my question is, am i supposed to pay custom duties when I receive the product in India?

By Vikrant Patel Nov-26/2015 08:54:12

A
Hi Vikrant, taxes are charged by your local customs office and are covered by the customer. Before you start importing quantities of China products to your country, you'll need to research what the law and practices are in country. Please refer to: http://www.gearbest.com/about/faq.html  According to our experience declaring a lower value on the shipping will usually allow customers to reduce possible import taxes or customs blockages. If you have any specific requirement regarding declaration, please feel free to add a comment for us during the check-out.  Thank you for your understanding. 
Q

Can you ship to Viet Nam ?

By Thien Jul-30/2016 09:34:51

A

Hello Thien,
We can ship it to Viet Nam.

Q

i want to know if this phone has warranty or not?. and can this be repair if got any problem when using it?

By bright Sep-19/2016 10:47:33

A

Hi,bright

Thanks for your inquiry.

It has warranty.

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

It can be repaired if got any problem when using it.