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Customer Questions & Answers

  • All(9)
  • Product Information(6)
  • Stock Status
  • Payment
  • About Shipping(3)
  • Others
Q

Does it come with a power supply or power cable?

By Rob Aug-31/2017 23:24:45

A

Hello Rob, 

No.
Please see the product description carefully:

Package Contents: 1 x TS100 Digital LCD Soldering Iron, 1 x TS-BC2 Solder Tip, 1 x Allen Wrench, 1 x Bilingual Manual in English and Chinese                                                

Q

what the diference between Custom options

By lampros Aug-16/2017 08:46:25

A

Hello lampros, 


Their tips are different.

Thank you for your inquiry.

Q

Hi, it is possible to declare less on the package (for example 15$ or 20$) to avoid fees? Cheers

By Daniel Apr-10/2017 15:52:13

A

Hello Daniel,   

We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.
Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.html
Kindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html 

Q

Please help me with other solder tips. In the link you put it I don't see any compatible tip Thanks

By Ignacio Rodriguez Feb-20/2017 23:22:13

A

Hello Ignacio,
On the left top of the description, there is a video you can watch. 

Q

I need more than one solder tip. Where can I buy more? They are exchangeable, right? Thanks

By Ignacio Rodriguez Feb-16/2017 18:10:45

A

Hello Ignacio


Thank you for your inquiry.

http://www.gearbest.com/solder-tip-_gear/, for your reference.

Thank you, Let me know if you need any help.

Have a nice day!


Q

I need more than one solder tip. Where can I buy more? They are exchangeable, right? Thanks

By Ignacio Rodriguez Feb-16/2017 18:10:44

A

Hello Ignacio


Thank you for your inquiry.

http://www.gearbest.com/solder-tip-_gear/, for your reference.

Thank you, Let me know if you need any help.

Have a nice day!


Q

The power supply of how many amps is it?

By Ricardo Feb-04/2017 21:50:21

A

Hello Ricardo,

It is 19V 2.1A

Hope you enjoy shopping here with us.

Q

Hi, This product was shipped from where? Europe or china?

By Bruno Pratas Feb-25/2016 23:37:53

A

Hi,

We ship from China. We hope you enjoy shopping here with us.  

Q

whether the tracking number?

By Andrey Jan-10/2016 02:28:40

A
Hi,
For flat rate shipping:By default there is no tracking number as this is the cheapest shipping method. Most of the time we offer it for free.
However we can ugrade your delivery if you purchase the Tracking Number option available in the check out for a small fee.

For Standard Shipping or Expedited Shipping we will always offer for Tracking Number by default.                        
Q

Does it come with a power supply or power cable?

By Rob Aug-31/2017 23:24:45

A

Hello Rob, 

No.
Please see the product description carefully:

Package Contents: 1 x TS100 Digital LCD Soldering Iron, 1 x TS-BC2 Solder Tip, 1 x Allen Wrench, 1 x Bilingual Manual in English and Chinese                                                

Q

what the diference between Custom options

By lampros Aug-16/2017 08:46:25

A

Hello lampros, 


Their tips are different.

Thank you for your inquiry.

Q

Please help me with other solder tips. In the link you put it I don't see any compatible tip Thanks

By Ignacio Rodriguez Feb-20/2017 23:22:13

A

Hello Ignacio,
On the left top of the description, there is a video you can watch. 

Q

I need more than one solder tip. Where can I buy more? They are exchangeable, right? Thanks

By Ignacio Rodriguez Feb-16/2017 18:10:45

A

Hello Ignacio


Thank you for your inquiry.

http://www.gearbest.com/solder-tip-_gear/, for your reference.

Thank you, Let me know if you need any help.

Have a nice day!


Q

I need more than one solder tip. Where can I buy more? They are exchangeable, right? Thanks

By Ignacio Rodriguez Feb-16/2017 18:10:44

A

Hello Ignacio


Thank you for your inquiry.

http://www.gearbest.com/solder-tip-_gear/, for your reference.

Thank you, Let me know if you need any help.

Have a nice day!


Q

The power supply of how many amps is it?

By Ricardo Feb-04/2017 21:50:21

A

Hello Ricardo,

It is 19V 2.1A

Hope you enjoy shopping here with us.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hi, it is possible to declare less on the package (for example 15$ or 20$) to avoid fees? Cheers

By Daniel Apr-10/2017 15:52:13

A

Hello Daniel,   

We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.
Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.html
Kindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html 

Q

Hi, This product was shipped from where? Europe or china?

By Bruno Pratas Feb-25/2016 23:37:53

A

Hi,

We ship from China. We hope you enjoy shopping here with us.  

Q

whether the tracking number?

By Andrey Jan-10/2016 02:28:40

A
Hi,
For flat rate shipping:By default there is no tracking number as this is the cheapest shipping method. Most of the time we offer it for free.
However we can ugrade your delivery if you purchase the Tracking Number option available in the check out for a small fee.

For Standard Shipping or Expedited Shipping we will always offer for Tracking Number by default.                        

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!