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Customer Questions

  • All(101)
  • Product Information(71)
  • Stock Status(7)
  • Payment(1)
  • About Shipping(16)
  • Others(6)
Q

Is it possible to switch OFF wi-fi on this device?

By Daria Oct-19/2018 19:12:17

A
Hello Daria, No ,I am sincerely sorry that it is not .
Q

What is this version? Is it Mi Air Purifier 1 or Mi Air Purifier 2?

By mikhail Jun-28/2018 04:53:00

A
Hello Mikhail,This item is mini 2 .
Q

hello, does it come with filter inside ?

By Mike May-11/2018 13:13:17

A
Hello Mike,Yes.• Xiaomi air purifier can effective adsorb of formaldehyde, removal of the second hand smoke, dust, filter PM2.5 provides health space for you 
Q

Does this unit produce ozone?

By Andros Apr-03/2018 18:05:20

A
Hello Andros, No ,I am sincerely sorry that it does not .
Q

Do you ship a USA adapter with this product?

By SV Mar-26/2018 12:13:03

A
Hello SV,We will send an adapter with all our products according to the order's country of delivery.
Q

What is the gaurentee on this product?

By Joe Wallis Mar-24/2018 22:24:41

A
Hello JoePlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

If I choose G-W-4 warehouse plug will be in EU standard?

By Piotr Mar-20/2018 22:32:14

A
Hello Piotr,Sorry this item is CN plug. Let me know if you need any further assistance. 
Q

Hi Hello, I wanted to ask how can we see that this is indeed the second generation? And it's not a scam. And the second thing I wanted to ask was whether it came from a filter? have a nice week

By rafi Mar-19/2018 09:24:19

A
Hello rafi, We confirmed this item is the second generation .And it will come with a filter .
Q

Does the product come with a filter?

By rafi Mar-18/2018 14:44:26

A
Hello rafi, Yes ,this item has .
Q

Does the price of the air purifier include a filter?

By constantinos skouroupatis Jan-24/2018 21:01:22

A
Hello constantinos,Sorry it just included  1 x Original Xiaomi Smart Mi Air Purifier Mini Second Generation. Let me know if you need any further assistance.